Troubleshooting - BainUltra THERMOMASSEUR Owner's Manual

TROUBLESHOOTING

SITUATION
Your bath will not start
Breaker trips continually
Turbine stops working after only
a few minutes
A few airjets do not work at lowest speeds
54
Your BainUltra ThermoMasseur
manufactured and inspected with the greatest care.
In addition, it has been thoroughly tested on a test bench
to offer you a product of superior quality satisfying your
highest expectations. The following troubleshooting chart
will assist you in correcting a problem. If you continue to
have problems, contact your retailer or the manufacturer.
SOLUTIONS
• Make sure the breaker is "ON."
• Shut off and restart breaker.
• Check junction box connections to bath (for Canada only).
• Make sure that your bath is the only appliance connected
to circuit.
• Check for a short circuit between bath and breaker box.
• Breaker may too sensitive, defective or old. Try a new
breaker. This component must be new.
Turbine and air-heater are equipped with heat sensors
designed to cut off power in case of overheating. Insuffi-
cient air circulation may be the cause.
• Make sure turbine has sufficient ventilation.
• Make sure turbine intake is not obstructed.
To meet everyone's needs, particularly those of children,
your bath is designed to work at a very low speed. Air jets in
half-seat (when applicable) or those closest to drain in other
collections especially larger models, may remain inactive at
lowest speeds. This is normal and can be easily remedied
by slowly raising speed to "open" inactive air jets and then
lowering it to desired level. Furthermore, your bath is pre-
programmed in the factory at a low, regular or high intensity
depending on the size. To change the intensity level, please
contact BainUltra directly. Certain conditions may amplify
this occurrence.
• Check for turbine intake obstruction, too great a distance
between turbine and bath, too many directional changes
(elbows), and, if adequate piping has been used. See pp
24-25 Turbine Remote Installation.
1 800 463.2187
Monday to Thursday from 8 a.m. to 6 p.m. (EST) . Friday from 8 a.m. to 5 p.m. (EST)
Printed in Canada. Copyright © June 2020 BainUltra Inc. All rights reserved. 45200001
OWNER'S MANUAL | TROUBLESHOOTING
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