BainUltra THERMOMASSEUR Owner's Manual

BainUltra THERMOMASSEUR Owner's Manual

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OWNER'S MANUAL
Important information for the installer and the owner
INCLUDED: THERMOMASSEUR
USING THE MIA
OR DOT CONTROLS (Bath without air jets)
+
REGISTER YOUR WARRANTY ONLINE www.bainultra.com/warranty
INSTALLATION
®
& MIA PLUS CONTROLS
®
(Bath with air jets)
®

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Questions and answers

Stephen
February 11, 2025

How do you separate the motor?

1 comments:
Mr. Anderson
February 12, 2025

To separate the motor on a BainUltra ThermoMasseur, follow these steps:

1. Disconnect the Wires – Unplug the wires connected to the turbine.
2. Loosen the Fitting – Use a flathead screwdriver to loosen the fitting holding the turbine in place.

These steps allow for the removal of the turbine from its support.

This answer is automatically generated

Marcia Burns
March 4, 2025

My bathtub stopper won’t go down all the way to stop water from leaking down the drain

Summary of Contents for BainUltra THERMOMASSEUR

  • Page 1 OWNER’S MANUAL Important information for the installer and the owner INCLUDED: THERMOMASSEUR INSTALLATION ® USING THE MIA & MIA PLUS CONTROLS (Bath with air jets) ® ® OR DOT CONTROLS (Bath without air jets) REGISTER YOUR WARRANTY ONLINE www.bainultra.com/warranty...
  • Page 3: Table Of Contents

    T 418.831.7701 1.800.463.2187 F 418.831.6623 1.800.382.8587 info@bainultra.com www.bainultra.com Printed in Canada. Copyright © June 2020 BainUltra Inc. All rights reserved. 45200001 Some products, specifications, and services mentioned in this manual are described in pending patent applications or are protected by patents.
  • Page 4: Safety Instructions

    • For indoor use only. ELECTRICAL CONNECTIONS: • Never drop or insert objects into any openings. • The ThermoMasseur must be connected only to a supply circuit that is protected by a 20 amp class A ground fault circuit interrupter (GFCI). ® ®...
  • Page 5: Thermomasseur

    IMPORTANT • Before starting installation, ensure that parts received match your order. For all questions, call BainUltra at 1 800 463-2187. www.bainultra.com Some products, specifications, and services mentioned in this manual are described in pending patent applications or are protected by patents.
  • Page 6: Site Preparation

    See page 24 for detailed instructions. 1 800 463.2187 Monday to Thursday from 8 a.m. to 6 p.m. (EST) . Friday from 8 a.m. to 5 p.m. (EST) Printed in Canada. Copyright © June 2020 BainUltra Inc. All rights reserved. 45200001...
  • Page 7 INSTALLATION INSTRUCTIONS | OWNER’S MANUAL THERMOMASSEUR ® SITE PREPARATION ELECTRONIC CONTROL (KEYPAD) GEYSAIR (WARM AIR JET SYSTEM) ® • A large majority of our freestanding tubs require that • Geysair is installed on the tub from the factory and ®...
  • Page 8 [2.5 à 3.8 cm] IMPORTANT • The ThermoMasseur must sit entirely on its base with the lip supported by a wooden structure. • The ThermoMasseur must be level. • The ThermoMasseur is molded with an integrated slope towards the drain.
  • Page 9 IMPORTANT • If the ThermoMasseur and the skirt were not ordered together, the retainer blocks will not be on the bath. As such, leave a 1/4” (0.6 cm) between the 2” x 3” (5 cm x 7.6 cm) support structure and the lip of the bath so that the top of the skirt may be inserted under the deck.
  • Page 10 • The surfaces that come into contact with double-sided tape must be cleaned. 1 800 463.2187 Monday to Thursday from 8 a.m. to 6 p.m. (EST) . Friday from 8 a.m. to 5 p.m. (EST) Printed in Canada. Copyright © June 2020 BainUltra Inc. All rights reserved. 45200001...
  • Page 11 LEAK TEST Once the plumbing installation is complete and before tile or any other related work begins, fill the bath to the overflow and wait thirty minutes. Check all plumbing hook-ups and bath for leaks. BainUltra is not responsible for any water dam- ” [0.6 cm] age caused by leaks due to improper installa- ” 1/16 tion (see WARRANTY section).
  • Page 12 1.5 inch from the edge of the bath. IMPORTANT • The ThermoMasseur must sit entirely on its base with the lip supported by a wooden structure. • The ThermoMasseur must be level. • The ThermoMasseur is molded with an integrated slope towards the drain. If decking around the ThermoMasseur is level, the bath will drain accordingly.
  • Page 13 Detail A IMPORTANT • The ThermoMasseur must sit entirely on its base with the lip supported by a wooden structure. • The ThermoMasseur must be level. • The ThermoMasseur is molded with an integrated slope towards the drain. If decking around the ThermoMasseur is level, the bath will drain accordingly.
  • Page 14: Amma Freestanding & Balneo

    • Before starting installation, ensure that parts received match the order. For all questions, call BainUltra at 1 800 463-2187. • Instructions in this section apply to Amma freestanding models. Refer to ThermoMasseur ® instructions for the installation of Amma drop-in models.
  • Page 15: Plumbing Installation

    Refer to the template. The turbine may also be installed remotely. If necessary, please contact BainUltra at 1 800 463-2187 for additional information. WARNING If you cannot install the turbine or provide an air...
  • Page 16: Installation

    Install base. 1 800 463.2187 Monday to Thursday from 8 a.m. to 6 p.m. (EST) . Friday from 8 a.m. to 5 p.m. (EST) Printed in Canada. Copyright © June 2020 BainUltra Inc. All rights reserved. 45200001...
  • Page 17: Balneo - Naos & Sanos Installation

    (1 1/2’’ ABS) under the floor. Apply a silicone joint to the base rim. Put the ThermoMasseur in place and put pipes through the floor, ensuring bath is aligned with anchoring points. For Geysair-equipped baths, also run the water hose and electrical wiring through the floor.
  • Page 18 IMPORTANT: Do not drill above height of existing hole in the skirt intended to connect drain to overflow. 1 800 463.2187 Monday to Thursday from 8 a.m. to 6 p.m. (EST) . Friday from 8 a.m. to 5 p.m. (EST) Printed in Canada. Copyright © June 2020 BainUltra Inc. All rights reserved. 45200001...
  • Page 19: Balneo - Cella Installation

    See page 18 image IMPORTANT • Do not remove the protective plastic film from the bath and place a drop-cloth in the ThermoMasseur ® during installation to protect the acrylic. • The ThermoMasseur ®...
  • Page 20: Turbine With Geysair

    6-3/4’’ specifications are subject to change as we improve upon our product as required. The dimen- [17,2 cm] sions needed for site preparation and structure building will differ. BainUltra ® assumes no 8-1/4’’ [21,1 cm] responsibility for preparatory work done prior to the product being on site.
  • Page 21: Electrical Installation & Plumbing

    Special attention must be given to installation of bath’s power circuit, and more particularly to the fol- lowing points: www.bainultra.com Some products, specifications, and services mentioned in this manual are described in pending patent applications or are protected by patents.
  • Page 22: Turbine With Geysair & Aromacloud Electrical Installation

    * BU-Touch is a virtual control application that activates all the options of the ThermoMasseur Air jets bath from your mobile device. Please refer to BU-TOUCH Quick Start Guide: www.bainultra.com/butouch-guide 1 800 463.2187...
  • Page 23 TURBINE & GEYSAIR AROMACLOUD INMIX MODULE AIRSTREME ® (FOR MIA , MIAPLUS (CHROMATHERAPY) (HEATED BACKREST ® ® & HEADREST) www.bainultra.com Some products, specifications, and services mentioned in this manual are described in pending patent applications or are protected by patents.
  • Page 24: Remote Mounting Installation

    • A waiting period of 24 hours is necessary before using turbine if pipes have been glued together. 1 800 463.2187 Monday to Thursday from 8 a.m. to 6 p.m. (EST) . Friday from 8 a.m. to 5 p.m. (EST) Printed in Canada. Copyright © June 2020 BainUltra Inc. All rights reserved. 45200001...
  • Page 25 1/8” (0.3 cm) hole and by using 1/2” (1.3 cm) sc rew. (Do not glue). Add an electrical cable extension specific to Geysair (available at BainUltra) between the Geysair cable and the turbine cable. WARNING: Test for grounding continuity between the bath grounding terminal and bath power supply.
  • Page 26: Electrical Installation For Baths Without Air Jet System

    Connections may differ depending on the bath model and options. 1 800 463.2187 Monday to Thursday from 8 a.m. to 6 p.m. (EST) . Friday from 8 a.m. to 5 p.m. (EST) Printed in Canada. Copyright © June 2020 BainUltra Inc. All rights reserved. 45200001...
  • Page 27: Skirts Installation

    Ensure that the ThermoMasseur has been ® parts. It is best to leave this film in place while installed in accordance with BainUltra installation working. Only remove it just before installing instructions and the bath bottom is flush with the parts. If you remove the peel coat when the floor.
  • Page 28: Parts & Tools

    Eight screws 7/16” wrench A-10 A-10 1 800 463.2187 Monday to Thursday from 8 a.m. to 6 p.m. (EST) . Friday from 8 a.m. to 5 p.m. (EST) Printed in Canada. Copyright © June 2020 BainUltra Inc. All rights reserved. 45200001...
  • Page 29 20" 20" model. [xx cm] [xx cm] 72" [xx cm] " [0,6 cm] 16" [xx cm 16" [xx cm www.bainultra.com Some products, specifications, and services mentioned in this manual are described in pending patent applications or are protected by patents.
  • Page 30: Sj1

    1 800 463.2187 Monday to Thursday from 8 a.m. to 6 p.m. (EST) . Friday from 8 a.m. to 5 p.m. (EST) Printed in Canada. Copyright © June 2020 BainUltra Inc. All rights reserved. 45200001...
  • Page 31: Sj3-Se

    * SJ3-SE Skirt is for Thalassa SENSATION " model only. [0,6 cm] 11" 11" [27,9 cm] [27,9 cm] 34" 34" [86,3 cm] [86,3 cm] www.bainultra.com Some products, specifications, and services mentioned in this manual are described in pending patent applications or are protected by patents.
  • Page 32 #8 x 1/2” screws. 3/4" [1,9 cm] 1 800 463.2187 Monday to Thursday from 8 a.m. to 6 p.m. (EST) . Friday from 8 a.m. to 5 p.m. (EST) Printed in Canada. Copyright © June 2020 BainUltra Inc. All rights reserved. 45200001...
  • Page 33 NOTE: Cut left and right toe kicks and panels as needed. 2-12 www.bainultra.com Some products, specifications, and services mentioned in this manual are described in pending patent applications or are protected by patents.
  • Page 34: Meridian Duo Skirt Installation

    Velcros 1 800 463.2187 Monday to Thursday from 8 a.m. to 6 p.m. (EST) . Friday from 8 a.m. to 5 p.m. (EST) Printed in Canada. Copyright © June 2020 BainUltra Inc. All rights reserved. 45200001...
  • Page 35: Multifit Skirt (Adjustable)

    Upper cross- bar is positioned from the bottom of the ledge of the bath, and lower cross- bar is positionned from the floor. 3-5/8 1-1/2 www.bainultra.com Some products, specifications, and services mentioned in this manual are described in pending patent applications or are protected by patents.
  • Page 36 1 800 463.2187 Monday to Thursday from 8 a.m. to 6 p.m. (EST) . Friday from 8 a.m. to 5 p.m. (EST) Printed in Canada. Copyright © June 2020 BainUltra Inc. All rights reserved. 45200001...
  • Page 37: Installation For Baths Without Air Jets

    • If control is not factory installed, you will find it attached on the turbine, WARNING or to the electronic controls modules. www.bainultra.com Some products, specifications, and services mentioned in this manual are described in pending patent applications or are protected by patents.
  • Page 38 • No LED light appears on DOT control when Chromatherapy is in function. 1 800 463.2187 Monday to Thursday from 8 a.m. to 6 p.m. (EST) . Friday from 8 a.m. to 5 p.m. (EST) Printed in Canada. Copyright © June 2020 BainUltra Inc. All rights reserved. 45200001...
  • Page 39: The Mia ® & Miaplus ® Controls

    8-32 x 1” studs and 2 wing nuts. T ighten sufficiently to insure seal is airtight. WARNING • If control was not factory-installed, it will be attached to the turbine. www.bainultra.com Some products, specifications, and services mentioned in this manual are described in pending patent applications or are protected by patents.
  • Page 40: Mia User Guide

    • The heat for the heated backrest is controlled simultaneously with the intensity of the jet pressure. 1 800 463.2187 Monday to Thursday from 8 a.m. to 6 p.m. (EST) . Friday from 8 a.m. to 5 p.m. (EST) Printed in Canada. Copyright © June 2020 BainUltra Inc. All rights reserved. 45200001...
  • Page 41: Miaplus User Guide

    Press the key to go down. Press this key to save the selected options and settings. www.bainultra.com Some products, specifications, and services mentioned in this manual are described in pending patent applications or are protected by patents.
  • Page 42 Pressing a second time will freeze the lights on their color, and the third time will turn the lights off. 1 800 463.2187 Monday to Thursday from 8 a.m. to 6 p.m. (EST) . Friday from 8 a.m. to 5 p.m. (EST) Printed in Canada. Copyright © June 2020 BainUltra Inc. All rights reserved. 45200001...
  • Page 43 Massage screen. NOTE: Selecting the Off option will turn off the backrests. www.bainultra.com Some products, specifications, and services mentioned in this manual are described in pending patent applications or are protected by patents.
  • Page 44 Repeat these steps for each user. 1 800 463.2187 Monday to Thursday from 8 a.m. to 6 p.m. (EST) . Friday from 8 a.m. to 5 p.m. (EST) Printed in Canada. Copyright © June 2020 BainUltra Inc. All rights reserved. 45200001...
  • Page 45 Massage screen. If no value is selected, the Drying cycle will start up automatically 15 minutes after the bath. www.bainultra.com Some products, specifications, and services mentioned in this manual are described in pending patent applications or are protected by patents.
  • Page 46 English: 12 hour (AM and PM) Spanish: 24 hour 1 800 463.2187 Monday to Thursday from 8 a.m. to 6 p.m. (EST) . Friday from 8 a.m. to 5 p.m. (EST) Printed in Canada. Copyright © June 2020 BainUltra Inc. All rights reserved. 45200001...
  • Page 47 Some products, specifications, and services mentioned in this manual are described in pending patent applications or are protected by patents.
  • Page 48 BainUltra wishes you complete relaxation! 1 800 463.2187 Monday to Thursday from 8 a.m. to 6 p.m. (EST) . Friday from 8 a.m. to 5 p.m. (EST) Printed in Canada. Copyright © June 2020 BainUltra Inc. All rights reserved. 45200001...
  • Page 49: Aromacloud

    1/4 in Bit. Adhesive masking tape. LOCATION If performing a home installation of AromaCloud instead of a BainUltra factory installation, con- sider the following points when selecting the installation position: • AromaCloud must be installed on bath decking; no other position is acceptable.
  • Page 50 Any use of a product containing methyl salicy-late, such as Wintergreen oil, is prohibited. 1 800 463.2187 Monday to Thursday from 8 a.m. to 6 p.m. (EST) . Friday from 8 a.m. to 5 p.m. (EST) Printed in Canada. Copyright © June 2020 BainUltra Inc. All rights reserved. 45200001...
  • Page 51: Maintenance

    BainUltra bath. www.bainultra.com Some products, specifications, and services mentioned in this manual are described in pending patent applications or are protected by patents.
  • Page 52 • If in doubt, please contact our technical service. 1 800 463.2187 Monday to Thursday from 8 a.m. to 6 p.m. (EST) . Friday from 8 a.m. to 5 p.m. (EST) Printed in Canada. Copyright © June 2020 BainUltra Inc. All rights reserved. 45200001...
  • Page 53 NOTE: • BainUltra cannot be held responsible for any damaged surface following the use of a cleaning product other than those recommended listed above. www.bainultra.com Some products, specifications, and services mentioned in this manual are described in pending patent applications or are protected by patents.
  • Page 54: Troubleshooting

    (elbows), and, if adequate piping has been used. See pp 24-25 Turbine Remote Installation. 1 800 463.2187 Monday to Thursday from 8 a.m. to 6 p.m. (EST) . Friday from 8 a.m. to 5 p.m. (EST) Printed in Canada. Copyright © June 2020 BainUltra Inc. All rights reserved. 45200001...
  • Page 55 A LED has a 100 000-hour lifecycle. Chromatherapy lights don’t work. • Verify wiring and connections. • U nplug and plug again LED module power supply. You should see a light flash in every LED. If not, check your power source. If LED flash but still don’t work, please call BainUltra. www.bainultra.com Some products, specifications, and services mentioned in this manual are described in pending patent applications or are protected by patents.
  • Page 56 • Check connections in the bath junction box (Canada only). 1 800 463.2187 Monday to Thursday from 8 a.m. to 6 p.m. (EST) . Friday from 8 a.m. to 5 p.m. (EST) Printed in Canada. Copyright © June 2020 BainUltra Inc. All rights reserved. 45200001...
  • Page 57: Warranty

    BainUltra within ten (10) days of its occurrence. To assist you with your war- purchased through an authorized Bains Ultra Inc. (“BainUltra”) retailer and has been ranty, please contact BainUltra’s customer service by email, telephone or fax between...
  • Page 59: Drilling Templates (Mia, Miaplus, & Aromacloud)

    DRILLING TEMPLATES | OWNER’S MANUAL ® DRILLING TEMPLATES DRAWING OF MIA CONTROL HOLE ® IMPORTANT Drawing is to scale. www.bainultra.com Some products, specifications, and services mentioned in this manual are described in pending patent applications or are protected by patents.
  • Page 61 DRILLING TEMPLATES | OWNER’S MANUAL MIAPLUS ® DRILLING TEMPLATES DRAWING OF MiaPlus CONTROL HOLE ® IMPORTANT Drawing is to scale. www.bainultra.com Some products, specifications, and services mentioned in this manual are described in pending patent applications or are protected by patents.
  • Page 63 (read the warranty carefully). When choosing the position of AromaCloud on the bath, consider the following points: • The Bainultra recommended position • The position of controls • The position of faucets • The position of tiling flange if present •...

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