Troubleshooting; Reset Procedure - Uplift Desk V2 Standard 4-Leg Height Adjustable Frame Manual

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If your desk does not respond when you try to raise it or lower it, or if the Keypad displays error messages
("EO1" through "EO12"), check to make sure all the cables are secure (Legs to cables, cables to Control box).
If the problem persists, perform the reset procedure below.

RESET PROCEDURE

1.
Unplug the power cord and hold the DOWN button on the Keypad for 30 seconds.
2. Plug the power cord back in.
3. Hold the DOWN button until the desk reaches its lowest height, then release.
Hold the DOWN button again until the LED display reads "RST"
(or for about 10 seconds on non-LED keypads), then release.
Hold the DOWN button again until the desk lowers a bit more, then
slightly rises and stops, then release. Your desk is now ready to use.
4. The Advanced Keypad will then display the current height, and you should be able
to operate the desk.
5. You may also need to do this if the desktop is ever unplugged or loses power.
CODE
H01
E01-E06
E07-E012
If the error message persists after performing the Reset procedure, or if there is a height difference between
the legs which exceeds 1.5'', contact UPLIFT Desk at the email address or phone numbers listed at the bot-
tom of each page of these instructions.
© UPLIFT Desk • 800-349-3839 • 512-614-3152 • info@upliftdesk.com • upliftdesk.com

TROUBLESHOOTING

DESCRIPTION
The desk motor has a 10% duty cycle to protect from overheating. For
example, in a 20 minute period if your desk motor is activated for 2 minutes
Overheated
you will want to let it rest for 18 minutes. Otherwise you may see an H01
code on your keypad.
Firmware or
Check all cables to ensure they're all firmly plugged in, and perform Reset
connectivity issues
procedure above
Legs are uneven
Perform Reset procedure above
TROUBLESHOOTING SOLUTION
*Note: "RST" will look like
"ASr" on the display
13

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