Troubleshooting; Warranty; Disclaimer - Infinite Peripherals Infinea X User Manual

Infinea X User Manual

Troubleshooting

General Troubleshooting
Issue Resolution
iOS device does
• Infinea X is not configured for sync.
not sync with
iTunes.
iOS touch screen
• Top cover is not properly installed.
does not respond
• iOS device requires a reboot.
to swipe or tap
gestures.
Audio playback
• iOS device is not connected to audio jack.
is not heard from
• Infinea X front speaker cable is disconnect or
front speakers.
damaged.
Audio playback
• iOS device is not connected to audio jack.
is not heard from
• Infinea X rear speaker is not enabled.
rear speakers.
iOS device does
• AC adapter does not meet charging
requirements.
not charge.
• Pass-Through sync is enabled.
Barcode Scanning / RFID
If the Infinea X is not scanning barcodes properly or not reading RFID
cards tags, refer to these possible causes and resolutions.
Note
If problems persist and not resolved by the resolutions indicated,
contact technical support.
Issue Resolution
Barcode scanner
• Infinea X battery is too low
or RFID reader
• Infinea X is not turned on by the software
does not power
• Faulty scan engine
on
Barcode or • Unreadable barcode or tag/card
RFID card data
• Battery is too low
not returned or
• Faulty scanning or reader
partially returned
during scanning/
• Software decoding incorrectly
reading
Multi-scanning
• Multi-scan mode is not enabled
not working
• Software does not support multi-scan
Unable to read
• Barcode type or RFID type are not enabled or
supported
barcode or RFID
card/tag
• See Technical Data for more information

Warranty

Infinite Peripherals does not warrant, and is not responsible for, any
damage to the Infinea X ("Product") or the assembled iOS device
as a result of liquid or solid particle intrusion into the Product, or
damaged caused by dropping the Product with the assembled iOS
device. If a material or workmanship defect arises with regard to
any Infinite Peripherals product, and a valid claim is received within
the Warranty Period, Infinite Peripherals (at our sole discretion) will
repair the Product using new or refurbished parts, or replace the
Product with a new or refurbished Product.
For purposes of this limited warranty, "refurbished" means a
product or part that has been substantially returned to its original
specifications. In the event of a defect, these are your exclusive
remedies.

Disclaimer

NO WARRANTY. This technical documentation is provided AS-IS.
Further, the documentation does not represent a commitment on the
part of. Infinite Peripherals, Inc does not warrant that it is accurate,
complete or error free. Any use of the technical documentation is
at the risk of the user. Infinite Peripherals, Inc reserves the right
to make changes in specifications and other information contained
in this document without prior notice, and the reader should in all
cases consult Infinite Peripherals, Inc to determine whether any such
changes have been made. Infinite Peripherals, Inc shall not be liable
for technical or editorial errors or omissions contained herein; nor for
incidental or consequential damages resulting from the furnishing,
performance, or use of this material. Infinite Peripherals, Inc does not
assume any product liability arising out of or in connection with the
application or use of any product or application described herein.
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