Linea Pro 7 User Manual
Servicing the Linea Pro 7
Replace the Battery
When the 2400mAh battery is low, you can replace it in the Linea Pro 7.
Be aware that the encrypted functionality special key protection features
and card reading ability may be erased and disabled if the battery is
removed from the unit for more than one hour.
1.
Using a T5 x 40mm Torx™ screwdriver, remove the Torx screw
from the back cover. The T5 x 40mmTorx screwdriver is not
included.
2.
Gently pull the tab in, then up to remove the back cover.
3.
Lift up the battery to remove it, and then insert the replacement
battery ensuring the battery contacts are aligned.
4.
Replace the battery cover, and then insert the two Torx screws
into place and tighten using the Torx screwdriver.
Battery
cover Torx
Screw
SRED Encrypted MSR Information
The Linea Pro 7 requires proper maintenance to ensure long and
trouble-free operation to integrate the PCI PTS 3.x SRED-certified unit
into your solution. This includes maintaining a proper battery charge to
prevent the Linea Pro 7 from entering Tamper Detect mode. When the
battery is depleted or removed, the magnetic read head security feature
is disabled and renders the unit unusable.
To prevent downtime, do not allow the battery to fully deplete, or
remove the battery from the unit, and always place it on a charging
station when not in use for extended periods.
Note
:
If the security features are disabled or the battery is fully discharged and is
in Tamper Detect mode, the unit must be sent back to Infinite Peripherals for
servicing.
Reset Your Linea Pro 7
You can perform a soft-reset without removing the iOS
device using the battery status button and the scan button
together.
This feature cycles though the power and allows the unit
to restart.
1.
Locate the small pinhole near the USB port.
2.
Insert the end of a pin or paper clip to restart the .
Reset Status button pin entry
Troubleshooting
Barcode Scanner
Issue
Possible Cause
Scanner does not
Battery is too low.
turn on
Software is not powering on the unit.
Faulty scan engine.
Data/partial data
Unreadable barcode.
not returned
Battery is too low.
during scanning
Faulty scan engine.
Software decoding incorrectly.
Unable to perform
Multiscan not enabled.
mulitscanning
Multiscan not supported by software.
Unable to scan
Barcode type not enabled.
specific barcodes
Barcode type not supported.
Refer to
information.
Technical Specifications
for additional
10
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