Troubleshooting; Warranty - Infinite Peripherals Linea Pro 7 User Manual

USER MANUAL- LINEA PRO 7

Troubleshooting

Barcode Scanner
Issue
Scanner does not turn on
Data/partial data not
returned during scanning
Unable to perform
mulitscanning
Unable to scan specific
barcodes
Magnetic Stripe Card Reader
Issue Possible Cause
Card data is not returned
•
during swiping
•
•
•
Partial card data is
•
returned during swiping
•
•
Note:
If problems persist with your Linea Pro 7, contact a Mobility Expert at https://ipcmobile.com/devices/linea-pro-7.

Warranty

Infinite Peripherals does not warrant, and is not responsible for, any damage to the Linea Pro 7 ("Product") or the assembled iOS device as a result of liquid
or solid particle intrusion into the Product, or damaged caused by dropping the Product with the assembled iOS device. If a material or workmanship defect
arises with regard to any Infinite Peripherals product, and a valid claim is received within the Warranty Period, Infinite Peripherals (at our sole discretion)
will repair the Product using new or refurbished parts, or replace the Product with a new or refurbished Product.
For purposes of this limited warranty, "refurbished" means a product or part that has been substantially returned to its original specifications. In the event of
a defect, these are your exclusive remedies.
Possible Cause
• Battery is too low.
• Software is not powering on the unit.
• Faulty scan engine.
• Unreadable barcode.
• Battery is too low.
• Faulty scan engine.
• Software decoding incorrectly.
• Multiscan not enabled.
• Multiscan not supported by software.
• Barcode type not enabled.
• Barcode type not supported.
• Refer to Technical Specifications
Card is inserted incorrectly
Swipe method is incorrect
Faulty read head
Unreadable magnetic strip
Swipe method incorrect
Faulty read head
Unreadable magnetic strip
for additional information.
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