Toyota Prius Prime 2020 Manual page 188

188
2-2. Charging
Likely cause
 If "Charging Stopped Check Charging Source" is shown (2)
Charging equipment is not
compatible with vehicle
Charging equipment
stopped charging
 If "Charging Stopped Check Charging Source" is shown (3)
Problem in power supply
from external power source
Charging equipment
stopped charging
Correction procedure
Check if it is possible to charge with the
charging cable equipped to the vehicle.
If charging cannot be carried out, even
when using the genuine charging cable,
has
consult your Toyota dealer.
Check the following items.
• Plug is securely inserted
• Extension cord is not used and outlet is
not overloaded
• Connected to a dedicated power line
• Electrical leakage has occurred or not
If there is no problem with any of the above
items, there may be a problem with the out-
let of the building. Contact an electrician to
request an inspection.
If charging cannot be carried out, even
though there is no problem with the power
source path, there may be a malfunction in
the system. Have the vehicle inspected by
your Toyota dealer.
Check if it is possible to charge with the
charging cable equipped to the vehicle.
has
If charging cannot be carried out, even
when using the genuine charging cable,
consult your Toyota dealer.