Download License And Authentication Files To Your Laptop; Run The Automatic Registration Tool (Art) For The Ras Ip Address - Avaya G350 Installing And Upgrading

Before you install

Download license and authentication files to your laptop

To download the customer's license and authentication files to your laptop:
1. Use Windows File Explorer or another file management program to create a directory on
your laptop for storing license and authentication files (for example, C:\licenses).
2. Access the Internet from your laptop and go to rfa.avaya.com.
3. Use the System ID or the SAP ID of the customer to locate the license and authentication
files for the customer.
4. Check that the license and authentication files are complete.
5. If the files are not complete, complete them. You might need to add the serial number of the
customer's G350. See
is missing, contact your project manager.
6. Use the download or e-mail capabilities of the RFA web site to download the license and
authentication files to your laptop.
Run the Automatic Registration Tool (ART)
for the RAS IP address
Note:
ART is available only to Avaya associates. Business Partners call 800-295-0099.
Note:
The ART tool is a software tool that generates a remote access (RAS) IP address and
password, for accessing a product attached to a customer's modem. This IP address is required
for configuring remote access to a modem on the S8300 or G350. If you need to configure
remote access to both the G350 and the S8300, follow this procedure twice, once for the G350
and once for the S8300.
Note:
You must generate a license and authentication file before you use the ART tool.
Note:
In addition, the ART process is available only to Avaya personnel. You need an
ART user name and password, which you can set up at the ART web site.
Non-Avaya personnel must contact their service support or customer care center
for INADS addresses, if required.
To obtain the RAS IP address and password:
1. Access the ART web site on your laptop at http://art.dr.avaya.com.
2. From the User menu, select Administer an S8x00, G350, CCS, CVLAN, or ASG Guard II.
The Enter Network Password dialog box appears.
3. Enter your ART user name and password.
22 Installation and Upgrades for the Avaya G350 Media Gateway
Obtain the G350 serial number on page 20. If any other information