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Chapter 7: Call related features
Muting and unmuting a call
Procedure
1. To mute an active call, press Mute.
The Mute button is lit.
2. To unmute the call, press Mute again.
Placing a call on hold and resuming the call
About this task
During a call, you can place the call on hold. When you put a call on hold, both you and the caller
cannot hear each other on the call. While a call is on hold, you can call other contacts. When
multiple calls are held, you can return to the held call by using the up and down arrow keys to
scroll to the required call.
Procedure
1. To put an active call on hold, press the Hold soft key.
2. To resume the held call, press the Resume soft key, or press the line key of the held call.
April 2020
Using Avaya J139 IP Phone in an Open SIP environment
Comments on this document? infodev@avaya.com
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