4.
TROUBLESHOOTING
4.1
Troubleshooting for Error Display
4.1.1 All scanned data are printed as blank page.
Step
1
Main PCB failure
4.1.2 The machine and USB cable were not connected when "to PC" was executed.
<User Check>
• Check that the USB cable is free from breakage.
• Check that the USB cable is connected to the machine correctly.
• Check that the computer is running.
Step
1
Main PCB failure
4.1.3 There was insufficient memory in the machine when "to PC" was executed.
There was insufficient memory in the machine when "to FTP" was executed.
There was insufficient memory in the machine when "to WS SCAN" was
executed.
<User Check>
• Reduce the number of documents and scan again.
• Reduce the resolution and scan again.
Step
1
Main PCB failure
4.1.4 There was insufficient space in the connected USB flash memory drive when "to
USB" was executed.
Numbers of files and folders stored in the USB flash memory drive exceeded the
upper limit when "to USB" was executed.
Sequential number of files and folders stored in the USB flash memory drive
exceeded the upper limit when "to USB" was executed.
<User Check>
• Delete some data in the USB flash memory drive.
• Change the USB flash memory drive.
Step
1
Main PCB failure
Cause
Replace the main PCB ASSY.
Cause
Replace the main PCB ASSY.
Cause
Replace the main PCB ASSY.
Cause
Replace the main PCB ASSY.
2-12
Remedy
Remedy
Remedy
Remedy
Confidential