Troubleshooting For Document / Card Feeding Problems; Multiple Documents Are Fed; Document Becomes Wrinkled - Brother ADS-1000W Service Manual

4.3

Troubleshooting for Document / Card Feeding Problems

4.3.1 Multiple documents are fed

<User Check>
• Check that the document is not bent, torn, or wrinkled.
• Check that paper used for the document is not thinner than the standard.
• Check that the document is not damp.
• Check that the machine is not scanning a glossy paper used in magazines and others.
Step
1 Separation arm coming off
2 Separation spring coming off
3 Abrasion of the separation pad
4 Abrasion of the pick-up roller

4.3.2 Document becomes wrinkled

<User Check>
• Check that the document guide is adjusted to suit the document size.
• Check that the document is not curled.
Step
1 Abrasion of the pick-up roller
Cause
Reattach the separation arm.
Reattach the separation spring.
Replace the separation pad ASSY.
Replace the pick-up roller ASSY.
Cause
Replace the pick-up roller ASSY.
2-21
Remedy
Remedy
Confidential