Troubleshooting; Overview; Identifying Your Problem; Error And Maintenance Messages - Brother ImageCenter ADS-2400N User Manual

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Troubleshooting

Overview

This chapter explains how to resolve typical network problems you may encounter when using your Brother
machine.
Go to your model's Manuals page on the Brother Solutions Center at support.brother.com to download the
other manuals.

Identifying Your Problem

First, check the following:
The AC power cord is connected properly and the machine is turned on.

 All of the protective parts have been removed.
 The Front Cover, Reverse Roller Cover and Pick Up Roller Cover are completely closed.
 The interface cable is securely connected to the machine and the computer.
 The correct driver for the machine has been installed.
 The computer is connected to the correct port on the machine.

Error and Maintenance Messages

(For ADS-2800W / ADS-3600W)
As with any sophisticated office product, errors may occur and supplies must be replaced. If this happens,
your machine identifies the error or required routine maintenance and displays the appropriate message.
The most common error and maintenance messages are shown in the table.
You can correct most errors and clear routine maintenance messages yourself. If you need more help,
the Brother Solutions Center offers the latest FAQs and troubleshooting tips.
Visit support.brother.com
NOTE
(For ADS-2400N and ADS-3000N)
See also LED Indications (ADS-2400N / ADS-3000N) on page 286.
If the Touchscreen displays errors and your Android™ device supports the NFC feature, touch your device
to the NFC logo on the right side of the control panel to access the Brother Solutions Center and browse the
latest FAQs from your device. (Your mobile telephone provider's message and data rates may apply to your
use of this function.)
Make sure your machine's NFC setting and your Android™ device are set to On.
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