Page 1 User’s Guide ADS-2000e/ADS-2500We ADS-2000e ADS-2500We Version A...
Page 2: Brother Numbers
FAQs (frequently asked questions) The Brother Solutions Center is our one-stop resource for all your Brother machine needs. You can download the latest software documents and utilities, read FAQs and troubleshooting tips, and learn how to get the most from your Brother product.
Page 3: For Customer Service
Customer Experience Team 1, rue Hotel de Ville Dollard-des-Ormeaux, PQ, Canada H9B 3H6 Service center locator (USA only) For the location of a Brother authorized service center, call 1-877-BROTHER (1-877-276-8437) or visit us on-line at http://www.brother-usa.com/service Service center locations (Canada only) For the location of a Brother authorized service center, visit us at http://www.brother.ca/support...
Page 4 PDF file / Brother (ADS-2500We only) Ethernet network settings and security settings using Solutions Center the Brother machine. You can also find supported protocol information for your machine and detailed troubleshooting tips. Web Connect Guide This Guide provides useful information about...
Page 5: Getting Started
Getting Started Where Should I Go for More Features Applications What Can I Do? Information? Scan to PC Scan to Image ControlCenter4 Scan your document directly For scanning from the Control ® (Windows into a graphics application for Panel of the machine: image editing.
Page 6 Where Should I Go for More Features Applications What Can I Do? Information? Scan to PC Scan to email ControlCenter4 Scan your document to your For scanning from the Control ® (Windows default email application, so Panel of the machine: (continued) you can send the scanned job ControlCenter2...
Page 7 For scanning using the TWAIN/WIA/ supporting PaperPort™ 12SE application TWAIN/WIA driver: ® ISIS Driver for TWAIN/WIA/ISIS included in the Brother MFL-Pro Scan Using Nuance™ ® Windows driver such as: software suite, or other PaperPort™ 12SE or Other Users applications supporting TWAIN ®...
Page 8 Where Should I Go for More Features Applications What Can I Do? Information? Scan from Scan to USB — Scan your document and save Save Scanned Documents on a the Control the scanned image on a USB USB Flash Drive on page 123 Panel of the flash drive.
Page 9 Macintosh computer to view iOS/OS X (iOS/OS X) and edit images and (ADS-2500We documents that were scanned only) by a Brother machine and saved to iCloud. You can download and install Brother ScanViewer from the App Store. View or Edit Brother Image Use your Android™...
Page 10: Table Of Contents
Table of Contents General Information Using the Documentation ..........................1 Symbols and Conventions Used in the Documentation ..............1 About This Machine ...........................2 Control Panel Overview (ADS-2000e) .......................3 Control Panel Overview (ADS-2500We)....................4 Touchscreen LCD..........................5 Basic LCD Operations .........................8 General Setup (ADS-2000e)........................9 Set Sleep Mode ...........................9 Select Your Language ........................11...
Page 11 Prepare Your Network Before Scanning ............................37 Before Network Scanning (ADS-2500We only) ..................38 ® Network License (Windows )......................38 ® Configure Network Scanning for Windows ..................38 Configure Network Scanning for Macintosh ..................42 ® Launch the BRAdmin Utility (Windows ) ..................45 Scan Using Your Computer ®...
Page 12 Monitor the Machine’s Status from Your Computer (Windows ) ............162 Error Notifications ..........................163 Status Monitor Indicators.........................163 Monitor the Machine’s Status from Your Computer (Macintosh) ............164 Turn the AutoLoad Feature On/Off (ControlCenter2) ..............166 Set Up the Brother Machine from Your Computer.................167...
Page 13 Clean the Outside of the Machine ......................171 Clean the Scanner ..........................173 Replace Supplies...........................179 Part Names, Numbers, and Life Cycles ..................179 Check Supplies Replacement Cycle (ADS-2000e) .................181 Check Supplies Replacement Cycle (ADS-2500We) ..............182 Replace the Separation Pad......................183 Replace the Pick-up Roller ......................185 Reset the Usage Counters (ADS-2000e) ..................188...
Page 14: General Information
General Information Using the Documentation Thank you for buying a Brother machine! Reading the documentation will help you make the most of your machine. Symbols and Conventions Used in the Documentation The following symbols and conventions are used throughout the documentation.
Page 15: About This Machine
General Information About This Machine 1 Top Cover Turn on your machine by opening the Top Cover. 2 Document Guides 3 Automatic Document Feeder (ADF) 4 Front Cover 5 Output Tray 6 Document Stopper 7 USB port 8 Control Panel (ADS-2500We only) 9 Cover Release Lever 10 AC Power Connector 11 USB Connector...
Page 16: Control Panel Overview (Ads-2000E)
General Information Control Panel Overview (ADS-2000e) 1 Error Indicator (with LED) The Error Indicator indicates that the machine is in an error state, see LED Indications (ADS-2000e only) on page 213. 2 Power Indicator (with LED) The Power Indicator blinks depending on the status of the machine.
Page 17: Control Panel Overview (Ads-2500We)
General Information Control Panel Overview (ADS-2500We) 1 Back Button Press to go back to the previous screen or menu. The Back button does not light up when it is unavailable. 2 Home Button Press to return to the Home Screen and Ready Mode. The Home button does not light up when it is unavailable.
Page 18: Touchscreen Lcd
General Information Touchscreen LCD Change the Home Screen by swiping left or right, or pressing d or c on the LCD. You can set a default Home screen if needed. See Set the Home Screen on page 14. Clock Mode The LCD displays Clock Mode when the machine is idle.
Page 19 General Information 4 Shortcuts Press to set up shortcuts. Once you have set up shortcuts, press to view all of your shortcut options. 5 Scan Press to access the Scan Mode.
Page 20 General Information Scan Mode The LCD displays the current machine status when the machine is idle. Scan 1 Scan 2 1 to FTP Press to access the Scan to FTP function. 2 to Network Press to access the Scan to Network function. 3 to PC Press to access the Scan to PC function.
Page 21: Basic Lcd Operations
General Information Basic LCD Operations To operate the LCD, use your finger to press the icon or option you want. To display and access all menus or options, swipe left or right, or press a or b to scroll through them. IMPORTANT DO NOT press the LCD with a sharp object, such as a pen or stylus.
Page 22: General Setup (Ads-2000E)
General Information General Setup (ADS-2000e) Set Sleep Mode Start the ControlCenter application. ®  Windows Click the (ControlCenter4) icon in the task tray and then select Open from the menu. The ControlCenter4 window appears. Click the Device Settings tab (the example below uses Home Mode).
Page 23 Click the DEVICE SETTINGS tab. Click the Remote Setup button. The Remote Setup window appears. NOTE For more information about Remote Setup, see Set Up the Brother Machine from Your Computer on page 167. ® Select General Setup in the folder tree (the example below uses Windows Select how long the machine must be idle before it goes into Sleep Mode.
Page 24: Select Your Language
General Information Select Your Language Start the ControlCenter application. ®  Windows Click the (ControlCenter4) icon in the task tray and then select Open from the menu. The ControlCenter4 window appears. Click the Device Settings tab (the example below uses Home Mode). ...
Page 25 General Information ® Select Language in the folder tree (the example below uses Windows Select a language from the Language on Remote Setup drop-down list. Click OK. NOTE You must close the Remote Setup window to save the language change.
Page 26: Reduced Noise Mode
Select the Reduced Noise Mode check box in Remote Setup to reduce acoustic noise while scanning. Reducing noise may slow scan speed. To start Remote Setup, see Set Up the Brother Machine from Your Computer on page 167 (the example ®...
Page 27: General Setup (Ads-2500We)
General Information General Setup (ADS-2500We) Set the Backlight Brightness You can adjust the brightness of the LCD backlight. If you are having difficulty reading the LCD, try changing the brightness setting. Press Press General Setup. Press LCD Settings. Press Backlight. Press Light, Med or Dark.
Page 28: Select Your Language
General Information Select Your Language Press Press a or b to display Initial Setup. Press Initial Setup. Press Local Language. Press a or b to display your language. Press your language. Press Memory Storage Your menu settings are stored permanently and, in the event of a power failure, will not be lost. Temporary settings will be lost.
Page 29: Automatic Daylight Saving Time
General Information Automatic Daylight Saving Time You can set the machine to change the time automatically for daylight saving time. The time will be adjusted forward one hour in the spring and adjusted backward one hour in the autumn. Make sure you have set the correct date and time in the Date &...
Page 30: Power Down Mode
NOTE (Scan to USB only) If you selected JPEG as the file type, your Brother machine will save all data scanned before the multifeed error occurred. Press Press General Setup.
Page 31: Reduced Noise Mode
Select the Reduced Noise Mode check box in Remote Setup to reduce acoustic noise while scanning. Reducing noise may slow scan speed. To start Remote Setup, see Set Up the Brother Machine from Your Computer on page 167 (the example ®...
Page 32: Set The Password
General Information  Set New Default and Factory Reset in to USB Address Book, Set New Default and Factory Reset in to E-mail Server  Set the Password Press Press General Setup. Press a or b to display Security. Press Security. Press Setting Lock.
Page 33: Turn Setting Lock On/Off
General Information Turn Setting Lock On/Off If you enter the wrong password when performing the following procedure, the LCD will display Wrong Password. Re-enter the correct password. Turn Setting Lock On Press Press General Setup. Press a or b to display Security. Press Security.
Page 34: User Restriction Functions
 Active Directory Authentication Active Directory Authentication restricts the use of your Brother machine. If Active Directory Authentication is enabled, the machine’s control panel will be locked. You cannot change the machine’s settings until you enter a User ID, domain name and password.
Page 35 General Information Type “http://machine’s IP address/” into your browser (where “machine’s IP address” is the machine’s IP address).  For example: http://192.168.1.2/ NOTE • If you are using a Domain Name System or enable a NetBIOS name, you can enter another name such as “SharedScanner”...
Page 36 For more information, see Configure Active Directory Authentication in the Network User’s Guide. Once you set Active Directory Authentication, the following screen appears on your machine’s LCD. Enter your Brother machine’s Domain, User ID and Password. Once you connect Active Directory Server, the following screen appears on your machine’s LCD.
Page 37: Document Specifications
Document Specifications Acceptable Documents NOTE Do not load documents that contain multiple page thicknesses, paper qualities, etc. Standard Paper Length 2.76 to 14 in. (70 to 355.6 mm) Width 2.0 to 8.5 in. (51 to 215.9 mm) Weight 14 to 29 lb (52 to 110 g/m Thickness 3 to 5 mil (0.08 to 0.12 mm) To scan thinner documents, use the Carrier Sheet.
Page 38 Document Specifications Long Paper Length 14 to 34.0 in. (355.6 to 863 mm) Width 2.0 to 8.5 in. (51 to 215.9 mm) Weight 14 to 29 lb (52 to 110 g/m Thickness 3 to 5 mil (0.08 to 0.12 mm) To scan thinner documents, use the Carrier Sheet.
Page 39: Unacceptable Documents
 Fabrics, metallic sheets, or overhead projector sheets  Glossy or mirrored media  Documents that exceed recommended thicknesses IMPORTANT If you use any of the Unacceptable Documents and damage your Brother machine, it may not be covered under warranty.
Page 40: Carrier Sheet Recommendations
Document Specifications Carrier Sheet Recommendations  Documents with a carbon sheet attached  Documents written in pencil  Documents narrower than 2.0 in. (51 mm) wide  Documents shorter than 2.76 in. (70 mm) long  Pages thinner than 3 mil (0.08 mm) ...
Page 41: Notes For Using Carrier Sheets
Do not leave documents in the Carrier Sheet for extended periods of time, as the printing on the  documents may bleed through onto the Carrier Sheet. IMPORTANT If you use any of the Unacceptable Documents and damage your Brother machine, it may not be covered under warranty.
Page 42: Scan Preparation
Scan Preparation Set Up Your Scanner Open the Top Cover a. Pull the Output Tray a out of the machine and then unfold the Document Stopper s.
Page 43: Load Documents
Scan Preparation Load Documents The Automatic Document Feeder (ADF) can hold up to 50 pages and feeds each sheet individually. Use 20 lb (80 g/m ) paper and always fan the pages before placing them in the ADF. IMPORTANT • Make sure documents with ink or correction fluid are completely dry. •...
Page 44 Scan Preparation Align the edges of the pages. Position the pages so that the leading edges are aligned at a slight angle in the feed direction. Place your document, face down, top edge first in the ADF between the Guides until you feel it touch the inside of the machine gently.
Page 45: Business Cards And Plastic Cards
Scan Preparation Business Cards and Plastic Cards Adjust the Document Guides a to fit the width of your document. Place your card, face down, top edge first, and lengthwise in the ADF between the Guides until you feel it touch the inside of the machine. NOTE •...
Page 46: Documents Longer Than Standard-Size
Scan Preparation Documents Longer than Standard-size Make sure documents with ink or correction fluid are completely dry. Adjust the Document Guides a to fit the width of your document. Place your document, face down, top edge first in the ADF between the Guides until you feel it touch the inside of the machine.
Page 47: Documents Not Printed On Standard-Size Paper
Scan Preparation Documents not printed on standard-size paper Make sure documents with ink or correction fluid are completely dry. Fold your document in half and insert it into the Carrier Sheet. NOTE Set the document in the center of the Carrier Sheet and align the top of the document with the top of the Carrier Sheet.
Page 48: Documents With Facing Pages
Scan Preparation Place the Carrier Sheet in the ADF between the Guides until you feel it touch the inside of the machine. NOTE To reduce the white space in the center of a scanned page, be sure to position the folded edge of the original document close to the edge of the Carrier Sheet.
Page 49 Scan Preparation NOTE • Set the document in the center of the Carrier Sheet and align the top of the document with the top of the Carrier Sheet. • You can fold the receipt in two places so that it overlaps and then insert it into the Receipt Carrier Sheet if the receipt is longer than the Receipt Carrier Sheet.
Page 50: Prepare Your Network
Before Scanning Before scanning, confirm the following:  Make sure you have installed the Brother software (MFL-Pro Suite) by following the steps in the Quick Setup Guide.  If your Brother machine is connected via cable, make sure that the interface cable is physically secure.
Page 51: Before Network Scanning (Ads-2500We Only)
MFL-Pro Suite software, follow the steps below. Click (Brother Utilities) on your desktop, and then click the drop-down list and select your model name (if not already selected). Click SCAN in the left navigation bar, and then click Scanners and Cameras.
Page 52 Prepare Your Network NOTE ® ® ® ® (Windows Vista , Windows 7, Windows 8 and Windows 8.1) If the User Account Control screen appears, do the following: • For users who have administrator rights: Click Continue or Yes. • For users who do not have administrator rights: Type the administrator password and click OK or Yes.
Page 53 Prepare Your Network Click the Network Setting tab and choose the appropriate connection method. Specify your machine by address Type the IP address of the machine in IP Address, and then click Apply or OK. Specify your machine by name Type the machine node name in Node Name, or click Browse and choose the machine you want to use.
Page 54 Prepare Your Network Click the Scan To Button tab and type your computer name in the Display Name field. The machine’s LCD displays the name you enter. The default setting is your computer name. You can enter any name that you like. To avoid receiving unwanted documents, type a four-digit PIN in the Pin number and Retype Pin number fields.
Page 55: Configure Network Scanning For Macintosh
Prepare Your Network Configure Network Scanning for Macintosh If you followed the network installation steps in the Quick Setup Guide, your Brother machine was added to your network automatically. Otherwise, add it to your network using ControlCenter2. To use the machine as a network scanner, the machine must be configured with a TCP/IP address. You can set or change the address settings from the Control Panel.
Page 56 Prepare Your Network Select Other from the Model pop-up menu. The Device Selector window appears. Click the + button. The setting window appears. Select your machine from the list and then click Add.
Page 57 Prepare Your Network NOTE You can also select your machine by entering the IP address. Click IP and then specify your machine by IP address. Click Add. NOTE While specifying your machine’s IP address, you can also configure Scan Key Setting. Select the Scan Key Setting check box to set the following options: •...
Page 58: Launch The Bradmin Utility (Windows )
If you have installed BRAdmin Light or BRAdmin Professional 3, the BRAdmin button lets you open the BRAdmin Light or BRAdmin Professional 3 utility. The BRAdmin Light utility is designed for initial setup of Brother network-connected devices. It can also search for Brother products in a TCP/IP environment, view the status and configure basic network settings, such as the IP address.
Page 59: Scan Using Your Computer
Using ControlCenter4 eliminates the need to manually launch specific applications. ControlCenter4 also controls the settings for the to PC button on your Brother machine. For information about how to configure the settings for the to PC button on the machine, see Change Scan to PC Settings ®...
Page 60 Scan Using Your Computer 6 Save button Click to save a scanned image to a folder on your hard disk in one of the file types shown in the file type list. 7 Print button Click to print the scanned document on your printer. 8 Open with an Application button Click to scan an image directly into your graphics application for image editing.
Page 61 (Brother Utilities) on your desktop, and then click the drop-down list and select your model name (if not already selected). Click SCAN in the left navigation bar, and then click ControlCenter4.
Page 62 Scan Using Your Computer Select Home Mode or Advanced Mode, and then click OK.
Page 63: Scan Using Controlcenter4 In Home Mode (Windows )
Scan Using Your Computer ® Scan Using ControlCenter4 in Home Mode (Windows There are five scan options: Save, Print, Open with an Application, Send E-mail and OCR. This section briefly introduces the Scan tab function. For more details of each function, click (Help).
Page 64: Scan Documents Using The Carrier Sheet
(Brother Utilities) on your desktop, and then click the drop-down list and select your model name (if not already selected). Click SCAN in the left navigation bar, and then click ControlCenter4.
Page 65 Scan Using Your Computer Select Custom in the Document Type drop-down list and then click the Custom Settings button. The Custom Scan Settings dialog box appears. Select the Carrier Sheet Mode check box. ® Configure other settings if needed (see Change Scan Settings (ControlCenter4) (Windows on page 67).
Page 66: Scan Plastic Cards
Scan Using Your Computer Scan Plastic Cards Load a plastic card (see Business Cards and Plastic Cards on page 32). NOTE Load only one plastic card at a time. Click the (ControlCenter4) icon in the task tray and then select Open from the menu. The ControlCenter4 window appears.
Page 67 Scan Using Your Computer Click the (Scan) button. The machine starts scanning, and then the Scanning Completed dialog box appears. The scanned image appears in the image viewer. NOTE If the Scanning Completed dialog box does not appear and you want to display the number of scanned pages, select the Display Scanning Results check box.
Page 68: Scan To An Office File
The OCR language is same as the language selected when you installed the ControlCenter4. In order to use this feature, your Brother machine must be connected to a network that has access to the Internet through a wireless or Ethernet connection.
Page 69: Scan Business Cards
Scan Using Your Computer Click the File Type drop-down list, and then select the Microsoft Office Word (*.docx) or Microsoft Office PowerPoint (*.pptx) option. Click OK. If a message dialog box regarding the Internet connection appears, read the information and click OK.
Page 70 Scan Using Your Computer Click (Open with an Application). The Open with an Application dialog box appears. Select BizCard MFC Application from the Target Application drop-down list, and then click OK. The scanned data will be opened in the BizCard 6 application. Edit and save the scanned date using BizCard 6.
Page 71: Scan Using Controlcenter4 In Advanced Mode (Windows )
Scan Using Your Computer ® Scan Using ControlCenter4 in Advanced Mode (Windows There are five scan options available in Advanced Mode: Image, OCR, E-mail, File and Print. This section briefly introduces the Scan tab function. For details of each function, click (Help).
Page 72: Change A Scan Button's Default Settings
Scan Using Your Computer Change a Scan Button’s Default Settings Right-click the button that you want to configure and click Button settings. The settings dialog box appears. Choose the settings for File Type, Resolution, Scan Type, Document Size, Brightness, Contrast, Continuous Scanning and 2-sided Scanning as needed.
Page 73: Scan Plastic Cards
Scan Using Your Computer Click the button you want to use ( (Image), (OCR), (E-mail), (File) or (Print)). The setting dialog box will appear (the example below uses Image). Check the Carrier Sheet Mode check box. Select a document size other than Auto from the Document Size drop-down list. ®...
Page 74 Scan Using Your Computer Click the Scan tab. Click the button you want to use ( (Image), (OCR), (E-mail), (File), or (Print)). The setting dialog box appears (the example below uses Image). Select the Plastic Card Mode check box. ® Change other settings if needed (see Change Scan Settings (ControlCenter4) (Windows ) on page 67).
Page 75: Scan To An Office File
Folder or SharePoint. The OCR language is same as the language selected when you installed the ControlCenter4. In order to use this feature, your Brother machine must be connected to a network that has access to the Internet through a wireless or Ethernet connection.
Page 76: Scan Business Cards
Scan Using Your Computer Click (E-mail) or (File). The setting dialog box appears (the example below uses E-mail). Click the File Type drop-down list, and then select the Microsoft Office Word (*.docx) or Microsoft Office PowerPoint (*.pptx) option. ® Change other settings if needed (see Change Scan Settings (ControlCenter4) (Windows ) on page 67).
Page 77 Scan Using Your Computer Click (Image). The setting dialog box appears. Select BizCard MFC Application from the Target Application drop-down list. ® Change other settings if needed (see Change Scan Settings (ControlCenter4) (Windows ) on page 67). Click Scan. The scanned data will be opened in the BizCard 6 application. Edit and save the scanned date using BizCard 6.
Page 78: Create A Custom Tab (Controlcenter4 Advanced Mode) (Windows ® )
Scan Using Your Computer Create a Custom Tab (ControlCenter4 Advanced Mode) ® (Windows You can create up to three customized tabs that include up to five customized buttons with your preferred settings. Create a Custom Tab Click the (ControlCenter4) icon in the task tray and then select Open from the menu. The ControlCenter4 window appears.
Page 79: Create A Custom Button In A Custom Tab
Scan Using Your Computer Create a Custom Button in a Custom Tab Create a Custom tab. See Create a Custom Tab on page 65. Right-click on the new Custom tab, and select Create custom button. Select a button you want to create from the menu.
Page 80: Change Scan Settings (Controlcenter4) (Windows )
Scan Using Your Computer ® Change Scan Settings (ControlCenter4) (Windows The following settings can be changed. Setting Description Applicable Feature Image OCR E-mail File Print File Type Select the file type you want to use for the scanned data. NOTE •...
Page 81 Scan Using Your Computer Setting Description Applicable Feature Image OCR E-mail File Print Destination Click the Change button and then the folder icon to File Path change the folder you would like to save your scanned document to. Scan Select one of the Scan Locations: Location •...
Page 82 Scan Using Your Computer Setting Description Applicable Feature Image OCR E-mail File Print Document Document size is set to Auto by default. You can scan Size documents of any size without making any adjustments to Document Size. For faster scan speeds, you can select the exact size of your document from the Document Size drop-down list.
Page 83 Scan Using Your Computer Setting Description Applicable Feature Image OCR E-mail File Print Contrast Adjust the setting (-50 to 50) to get the best image. The default value of 0 represents an average and is usually suitable for most images. You can increase or decrease the contrast level by moving the slider to the right or left.
Page 84 Scan Using Your Computer Setting Description Applicable Feature Image OCR E-mail File Print Carrier Sheet Scan the following document types using the Carrier Mode Sheet. For this mode, you can select any setting other than Auto from the Document Size drop-down list. ...
Page 85 Scan Using Your Computer You can configure more settings in the Advanced Settings dialog box. Click the Advanced Settings button. Setting Description Applicable Feature Image E-mail File Print Auto Deskew Corrects the skew (within 5 degrees) of the scanned data. Auto Image Changes the direction of the document based on the Rotation...
Page 86: Scan Using Controlcenter2 (Macintosh)
To start ControlCenter2, click the (ControlCenter2) icon in the Dock. If the (ControlCenter2) icon is not displayed in the Dock, in the Finder menu bar, click Go > Applications > Brother, and then double-click the (ControlCenter2) icon. (ControlCenter2) icon appears in the Dock.
Page 87: Scan To Image
Scan Using Your Computer Scan to Image The Scan to Image feature lets you scan an image directly into your graphics application for image editing. This example uses the Apple Preview application. Click the SCAN tab. Click (Image). The Scan to Image dialog box appears. Configure the scan settings, if needed.
Page 88: Scan To Ocr
Scan Using Your Computer Scan to OCR The Scan to OCR feature lets you convert the graphic page image data into text that can be edited by any word processing application. You can change the default word processing application. NOTE Presto! PageManager must be installed on your computer.
Page 89: Scan To E-Mail
Scan Using Your Computer Scan to E-mail The Scan to E-mail feature lets you scan a document to your default email application so you can send the scanned document as an attachment. Click the SCAN tab. Click (E-mail). The Scan to E-mail dialog box appears. Configure the scan settings, if needed.
Page 90: Scan To File
Scan Using Your Computer Scan to File The Scan to File feature lets you scan an image to a folder on your hard disk in a supported file format. This feature allows you to easily archive your paper documents. Click the SCAN tab. Click (File).
Page 91: Change A Scan Button's Default Settings
(ControlCenter2) icon in the Dock. The ControlCenter2 window appears. NOTE If the (ControlCenter2) icon is not displayed in the Dock, in the Finder menu bar, click Go > Applications > Brother, and then double-click the (ControlCenter2) icon. (ControlCenter2) icon appears in the Dock.
Page 92 Scan Using Your Computer Click the SCAN tab, and then click the button for the Scan-to action you want to change (Image, OCR, E-mail, or File). The settings dialog box appears (the example below uses Image). Select the Carrier Sheet Mode check box. Select a document size other than Auto from the Document Size pop-up menu.
Page 93: Scan Plastic Cards
Scan Using Your Computer Scan Plastic Cards Load a plastic card (see Business Cards and Plastic Cards on page 32). NOTE Load only one plastic card at a time. Click the (ControlCenter2) icon in the Dock. The ControlCenter2 window appears. Click the SCAN tab, and then click the button for the Scan-to action you want to change (Image, OCR, E-mail, or File).
Page 94 Scan Using Your Computer Change other settings if needed (see Change Scan Settings (ControlCenter2) (Macintosh) on page 89). Click Start Scanning. Your default application will start and display the image. NOTE • Click the Don’t show me again. check box not to show the setting dialog box again. •...
Page 95: Scan To An Office File
Word file or a Microsoft PowerPoint file. In order to use this feature, your Brother machine must be connected to a network that has access to the Internet through a wireless or Ethernet connection. Load your document (see Standard-size Documents on page 30).
Page 96: Scan Business Cards
Scan Using Your Computer Click the File Type pop-up menu, and then select the Microsoft Office Word (*.docx) or Microsoft Office PowerPoint (*.pptx) option. If a message dialog box regarding the Internet connection appears, read the information and click OK. Change other settings if needed (see Change Scan Settings (ControlCenter2) (Macintosh) on page 89).
Page 97 Scan Using Your Computer Click the Image button. The settings dialog box appears. Select BizCard 6 from the Target Application pop-up menu. Change other settings if needed (see Change Scan Settings (ControlCenter2) (Macintosh) on page 89). Click Start Scanning. The scanned data will be opened in the BizCard 6 application. Edit and save the scanned date using BizCard 6.
Page 98: Register Your Favorite Scan Settings Using Controlcenter2 (Macintosh)
Scan Using Your Computer Register Your Favorite Scan Settings Using ControlCenter2 (Macintosh) There are four buttons which you can configure to fit your scanning needs. To customize a button, click the button while holding down the Control key, and the configuration window appears.
Page 99: User-Defined Button
Scan Using Your Computer User-defined Button To customize a button, click the button while holding down the Control key, and the configuration window appears. Follow these guidelines for button configuration. Scan to Image/OCR/E-mail/File  General tab Enter a name in Name for Custom (up to 30 characters) to create the button name. Choose the type of scan from the Scan Action selections.
Page 100 Scan Using Your Computer  Settings tab (Scan to Image/OCR/ E-mail) Choose the Target Application, File Type, Resolution, Scan Type, Document Size and 2-sided Scanning settings. NOTE The Scan to E-mail feature does not support Webmail services. Use the Scan to Image or Scan to File feature to scan a document or picture, and then attach the file of the scanned data to an email message.
Page 101 Scan Using Your Computer  Settings tab (Scan to File) Choose the file format from the File Type pop-up menu. Save the file to the default folder or choose your preferred folder by clicking the Browse button. Choose the Resolution, Scan Type, Document Size and 2-sided Scanning settings. If you want to specify the destination of the scanned image, select the Show Save As window check box.
Page 102: Change Scan Settings (Controlcenter2) (Macintosh)
Scan Using Your Computer Change Scan Settings (ControlCenter2) (Macintosh) The following settings can be changed. Setting Description Applicable Feature Image E-mail File Target Select which application is used to open scanned data. Application Only applications installed on your computer (including (for Image, OCR Presto! PageManager, Presto! BizCard 6 and Evernote) and File) or...
Page 103 Scan Using Your Computer Setting Description Applicable Feature Image E-mail File File Type Select the file type you want to use for the scanned data. NOTE • To save the document as a password-protected PDF, select Secure PDF (*.pdf) for File Type and then enter the password in the Set PDF Password dialog box (Image, E-mail and File only).
Page 104 Scan Using Your Computer Setting Description Applicable Feature Image E-mail File Destination File Click the Change button and then the Browse button to Path change the folder you would like to save your scanned document to. Destination Click Browse and browse to the folder you would like to Folder save your scanned document to.
Page 105 Scan Using Your Computer Setting Description Applicable Feature Image E-mail File Document Size Document size is set to Auto by default. You can scan documents of any size without making any adjustments to Document Size. For faster scan speeds, you can select the exact size of your document from the Document Size pop-up menu.
Page 106 Scan Using Your Computer Setting Description Applicable Feature Image E-mail File Carrier Sheet You can scan the following documents using the Carrier Mode Sheet. For this mode, you can select any setting other than Auto from the Document Size pop-up menu. ...
Page 107 Scan Using Your Computer You can configure more settings in the Advanced Settings dialog box. Click the Advanced Settings button. Setting Description Applicable Feature Image E-mail File Brightness Adjust the setting (0 to 100) to get the best image. The default value of 50 represents an average and is usually suitable for most images.
Page 108 Scan Using Your Computer Setting Description Applicable Feature Image E-mail File Auto Deskew Corrects the skew (within 5 degrees) of the scanned data. Auto Image Changes the direction of the document based on the text orientation. Rotation Bleed Through Prevents the Bleed Through phenomenon on a two-sided Prevention/ document, and also allows you to remove the base color Remove...
Page 109: Scan Using Nuance™ Paperport™ 12Se Or Other Windows ® Applications
Applications Scan Using Nuance™ PaperPort™ 12SE You can use the Nuance™ PaperPort™ 12SE application, which is included in the Brother MFL-Pro software suite, for scanning. Nuance™ PaperPort™ 12SE supports both TWAIN and WIA drivers; the TWAIN driver (recommended) is used in the example on this page. For an example using the WIA driver, see Scan Using ®...
Page 110 Scan Using Your Computer Start Nuance™ PaperPort™ 12SE. Do one of the following: ® ® ® (Windows XP, Windows Vista and Windows  Click (Start) > All Programs > Nuance PaperPort12 > PaperPort. ® ®  (Windows 8 and Windows 8.1) Click (PaperPort).
Page 111 From the Available Scanners list, select TWAIN: TW-Brother ADS-XXXXX or TWAIN: TW-Brother ADS-XXXXX LAN (where ADS-XXXXX is the model name of your machine). If you want to use the WIA driver, select the Brother driver that has “WIA” as the prefix. Click OK.
Page 112 Scan Using Your Computer Adjust the settings in the Scanner Setup dialog box if needed (Resolution, Scan Type, Brightness, and Contrast).  For more information about TWAIN Driver Settings, see page 100.  For more information about WIA Driver Settings, see page 105. From the Document Size drop-down list, select your document size.
Page 113 Scan Using Your Computer TWAIN Driver Settings Click either the Basic tab or the Advanced tab for TWAIN driver settings.  Basic tab 1 Scan (Image Type) Select Photo, Web, or Text. Scan (Image Type) Resolution Scan Type Photo Use for scanning photo images 300 x 300 dpi 24bit Color Use for attaching the scanned...
Page 114 Scan Using Your Computer 3 Scan Type Select one of the following:  Auto Black & White  Use for text or line art images.  Gray (Error Diffusion) Use for photographic images or graphics. (Error Diffusion is a method for creating simulated gray images without using true gray dots.
Page 115 Scan Using Your Computer 8 2-sided Scanning Select Long-edge binding or Short-edge binding depending on the layout of your original to make sure that the data file created appears correctly in the scanned document. 2-sided Scan Setting Original Layout Scan Result Long-edge binding Short-edge binding...
Page 116 Scan Using Your Computer  Advanced tab 1 Color Drop Deletes specific colors from your scan data. Select one of the following:  Chromatic colors Use to drop all colors except Black.  Use to drop the Red color.  Green Use to drop the Green color.
Page 117 Scan Using Your Computer 7 Multifeed Detection Uses a ultrasonic sensor to detect when a multifeed has occurred. When this function detects a multifeed, confirm that the data scanned before the multifeed has been saved, and then start scanning again at the next page or the beginning of the document.
Page 118 Scan Using Your Computer WIA Driver Settings 1 Paper source You can select Document Feeder only. 2 Picture Type (Image Type) Select Color picture, Grayscale picture, Black and white picture or text, or Custom Settings. To change advanced settings, click Adjust the quality of the scanned picture. Resolution ...
Page 119: Scan Using Windows ® Photo Gallery Or Windows ® Fax And Scan
Scan Using Your Computer ® ® Scan Using Windows Photo Gallery or Windows Fax and Scan ® ® You can use the Windows Photo Gallery or Windows Fax and Scan applications for scanning. These applications use the WIA scanner driver. The steps below will guide you through the scanning operations. ®...
Page 120: Use Nuance Pdf Converter Professional 8 (Windows )
Installing Nuance PDF Converter Professional 8 Insert the supplied DVD-ROM into your DVD-ROM drive. When the Brother Installation screen appears, select your model name and then the desired language. Click Additional Applications. Click the Nuance PDF Converter Professional 8 button. Follow the on-screen instructions.
Page 121: Use Newsoft Presto! Bizcard 6 (Windows )
Installing NewSoft Presto! BizCard 6 Insert the supplied DVD-ROM into your DVD-ROM drive. When the Brother Installation screen appears, select your model name and then the desired language. Click Additional Applications. Click the NewSoft Presto! BizCard 6 button. Follow the on-screen instructions.
Page 122: Scan Using Presto! Pagemanager Or Twain Applications (Macintosh)
Start Presto! PageManager by double-clicking the Presto! PageManager icon on your computer screen. NOTE The first time you use the Brother TWAIN driver, set it as the default driver: Click File > Select Source. Select Brother TWAIN, then click Select.
Page 123 Click File > Acquire Image Data. The scanner setup dialog box appears. (The Brother TWAIN screen supports languages specified in Presto! PageManager.) Adjust the settings in the scanner setup dialog box if needed. From the Document Size pop-up menu, select your document size.
Page 124: Twain Driver Settings
Scan Using Your Computer TWAIN Driver Settings (The Brother TWAIN screen supports languages specified in Presto! PageManager.) 1 Resolution Select a scanning resolution from the Resolution pop-up menu. Higher resolutions take more memory and transfer time, but produce a finer scanned image.
Page 125 Scan Using Your Computer  True Gray Use for photographic images or graphics. This mode is more exact due to using up to 256 shades of gray. 256 Color  Use for simple color illustrations that do not use the full color spectrum. Uses up to 256 colors to create images.
Page 126 Scan Using Your Computer 5 2-sided Scanning Select Long-edge binding or Short-edge binding depending on the layout of your original to make sure that the data file created appears correctly in the scanned document. 2-sided Scan Setting Original Layout Scan Result Long-edge binding Short-edge binding...
Page 127: Scan Using Apple Image Capture (Ica Driver)
You can scan a document using the ICA driver. If you installed Full Driver & Software Package from the Brother Solutions Center (http://support.brother.com), the ICA driver has been already installed on your computer. If you don’t see your machine in the Print & Fax or Print & Scan list, you can add your machine by clicking the + button (see Select your machine from Print &...
Page 128 Scan Using Your Computer Select the machine from the list on the left side of the window. You will see the machine in the DEVICES area. If connected via wireless or Ethernet LAN, you will see it in the SHARED area. Load your document.
Page 129: Ica Driver Settings
Scan Using Your Computer ICA Driver Settings ADS-XXXXX ADS-XXXXX You can adjust the following settings, if needed, in the dialog box accessed by clicking on Show Details. Note that the item name and assignable value will vary depending on the machine. 1 Kind Select from Color, Black &...
Page 130: Select Your Machine From Print & Fax Or Print & Scan
Scan Using Your Computer 9 Combine into single document Check this box to scan a document as one item and save it as one file when selecting PDF or TIFF for the file format. NOTE (OS X v10.7.5 only) If you cannot select TIFF for the file format, select PDF first and then select TIFF. 10 Image Correction You can configure settings depending on Kind that you have chosen.
Page 131: Use Newsoft Presto! Bizcard 6 (Macintosh)
Presto! BizCard automatically saves the data and image for each card. Different viewing modes are available for easy searching, editing, creating, and sorting. Installing NewSoft Presto! BizCard 6 Download the full driver and software package from the Brother Solutions Center (http://support.brother.com). Double-click the BROTHER icon on your desktop.
Page 132: Scan Using Captiva Quickscan™ Pro Or Isis Applications (Windows )
NOTE ® In order to use the ISIS driver, the Brother scanner driver needs to be installed. If you have not installed ® the Brother scanner driver, you must do so before installing the ISIS driver. ® ®...
Page 133: Scan Using The Control Panel
Scan Using the Control Panel Save Scanned Documents on Your Computer (ADS-2000e) Start the ControlCenter application. ®  Windows Click the (ControlCenter4) icon in the task tray and then select Open from the menu. The ControlCenter4 window appears. Click the Device Settings tab (the example below uses Home Mode).
Page 134 Scan Using the Control Panel  Macintosh Click the (ControlCenter2) icon in the Dock. The ControlCenter2 window appears. Click the DEVICE SETTINGS tab. Click the Scan to PC Settings button. The Remote Setup window appears (the example below uses ® Windows Select a Scan-to action you want to assign (Image, OCR, E-mail, or File) from the pop-up menu.
Page 135 Scan Using the Control Panel Load your document. Press Scan to PC. The machine scans the document. (ADS-2500We) Load your document. Swipe left or right, or press d or c to display Scan 1. Press to PC. Swipe left or right to display the Scan-to action you want to do (to OCR, to File, to Image or to E-mail).
Page 136: Save Scanned Documents On A Usb Flash Drive
Scan Using the Control Panel Save Scanned Documents on a USB Flash Drive (ADS-2000e) Start the ControlCenter application. ®  Windows Click the (ControlCenter4) icon in the task tray and then select Open from the menu. The ControlCenter4 window appears.
Page 137 Scan Using the Control Panel  Macintosh Click the (ControlCenter2) icon in the Dock. The ControlCenter2 window appears. Click the DEVICE SETTINGS tab. Click the Remote Setup button. The Remote Setup window appears. Select Scan to USB in the folder tree and then configure scan settings as needed (the example below ®...
Page 138 Scan Using the Control Panel Load your document. Press Scan to USB on the control panel. The machine starts scanning. NOTE The file name will be the current date plus a two-digit sequential number. (ADS-2500We) Insert a USB flash drive into your machine. Load your document.
Page 139: Save Scanned Documents On Mobile Devices
• The machine does not support charging any USB devices. • Brother Image Viewer for Android™, which is available for download from the Google Play (Android™ Market), enables users to view or edit the scanned data. For details, download the Brother Image Viewer for Android™.
Page 140 Scan Using the Control Panel NOTE • If you want to save the settings as a new default, press Set New Default. • If you want to restore all settings to the factory settings, press Factory Reset. 6. Press Start. The machine starts scanning, and then the scanned data is saved on the mobile device.
Page 141: Scan Documents To An Ftp Server (Ads-2500We Only)
Scan Using the Control Panel Scan Documents to an FTP Server (ADS-2500We only) When you choose Scan to FTP, you can scan a black and white or color document directly to an FTP server on your local network, or on the Internet. The details required to use Scan to FTP can be entered by using Web Based Management to pre-configure and store the details in an FTP Profile.
Page 142 Scan Using the Control Panel Choose Scan to FTP/Network in Web Based Management. In Create a User Defined File Name, enter a file name in one of the two user defined fields and click Submit. A maximum of 15 characters can be entered in each of the user defined name fields.
Page 143: Configure The Ftp Default Settings
Enter the Password for access to the FTP server (up to 32 characters). Enter the destination folder where your document will be stored on the FTP server (for example brother\abc) (up to 60 characters). Choose the file name you want to use for the scanned document. You can choose from seven preset and two user defined file names.
Page 144 Scan Using the Control Panel Choose the quality, file type, document size and 2-sided Scan you want to use for the scanned data. The following settings can be changed. Setting Options Description Quality Color 150 dpi  You can select a scanning quality from the Quality drop-down list. Higher qualities take more memory and transfer time, but produce a Color 200 dpi finer scanned image.
Page 145 Scan Using the Control Panel Setting Options Description Document Size Auto  If you select Auto, you can scan documents of any size without making any adjustments to Document Size. For faster scan speeds, you can select the exact size of your document from the Letter Document Size drop-down list.
Page 146: Scan Using Ftp Server Profiles
Scan Using the Control Panel Scan Using FTP Server Profiles Load your document. Press d or c to display to FTP. Press to FTP. Press a or b to choose one of the FTP server profiles listed. Do one of the following: If the Scan to FTP profile is complete, go to 7 ...
Page 147: Scan Documents To A Shared Folder / Network Location (Windows ® ) (Ads-2500We Only)
Scan Using the Control Panel Scan Documents to a Shared Folder / Network Location ® (Windows ) (ADS-2500We only) When you choose Scan to Network, you can scan documents directly to a shared folder located on your local network or the Internet. The details required to use Scan to Network can be entered by using Web Based Management to preconfigure and store the details in a Scan to Network profile.
Page 148: Configure The Scan To Network Default Settings
Scan Using the Control Panel NOTE Do not use unsuitable characters in the file name (for example ?, /, \, or *). They may cause a sending error when using Scan to Network. Configure the Scan to Network Default Settings...
Page 149 (up to 64 characters) or the IP address (for example 192.23.56.189). Enter the destination folder where your document will be stored on the CIFS server (for example brother\abc) (up to 60 characters). Follow the steps from 8 to 9 of Configure the FTP Default Settings on page 130.
Page 150: Scan Using Scan To Network Profiles
Scan Using the Control Panel Scan Using Scan to Network Profiles Load your document. Swipe left or right, or press d or c to display Scan 1. Press to Network. Press a or b to choose one of Network server profiles listed. If the LCD prompts you to enter a PIN number, enter the 4-digit PIN number for the profile on the LCD.
Page 151: Scan Using Web Services (Windows Vista ® Sp2 Or Later, Windows ® 7, Windows ® 8 And Windows ® 8.1) (Ads-2500We)
For more information, see Configuring Settings for Scanning on page 138. • Certain characters in the messages displayed on the LCD may be replaced with spaces when the language settings of your OS and your Brother machine are different. Load your document.
Page 152 Scan Using the Control Panel Choose the scan profile you want to use. Make sure the scanner selected in Scanner is a Brother machine that supports Web Services for scanning. Click Set as Default. Click Edit. The Edit Default Profile dialog box appears.
Page 153: Send Scanned Documents Directly To An Email Address (Ads-2500We Only)
Scan Using the Control Panel Send Scanned Documents Directly to an Email Address (ADS-2500We only) Load your document. Swipe left or right, or press d or c to display Scan 2. Press to E-mail Server. Select the email address you want to send to by doing one of the following: ...
Page 154: Enter An Email Address Manually
Scan Using the Control Panel Press . The software keyboard appears on the LCD. NOTE • The LDAP protocol supports you to search for email addresses on your server. For information on how to configure LDAP protocol, see Changing LDAP Configuration in the Network User’s Guide. •...
Page 155: Set Up The Address Book (Ads-2500We Only)
Scan Using the Control Panel Set Up the Address Book (ADS-2500We only) The Address Book feature lets you select an email address to send the scanned data directly. You can configure the Address Book from the control panel of the machine. NOTE You can also configure the Address Book with Remote Setup.
Page 156: Delete An Email Address
Scan Using the Control Panel Do one of the following: If you want to change the name, go to step 0.  If you want to change the email address, go to step B.  Press Name. The software keyboard appears on the LCD. Enter a new name and then press OK.
Page 157: Set Up A Group
Scan Using the Control Panel Set Up a Group You can register up to 20 groups. Each group can have up to 15 email addresses. NOTE Before setting up a group, you need to register more than one email address. Swipe left or right, or press d or c to display Scan 2.
Page 158: Delete A Group
Scan Using the Control Panel Press Name. The software keyboard appears on the LCD. Enter a new group name. Go to step D. Press Add/Delete. Press a or b until you find the email address you want to add or delete. Press the email address.
Page 159: Upload Scanned Documents To The Web (Ads-2500We Only)
Scan Using the Control Panel Upload Scanned Documents to the Web (ADS-2500We only) Scan to Web lets you scan a document and upload it directly to Web Services. See the Web Connect Guide.
Page 160: Change Scan To Pc Settings (Windows )
(Brother Utilities) on your desktop, and then click the drop-down list and select your model name (if not already selected). Click SCAN in the left navigation bar, and then click ControlCenter4.
Page 161 Scan Using the Control Panel Click the Device Scan Settings button. The Device Scan Settings dialog box appears. Click the tab for the Scan-to action you want to change (Image, OCR, E-mail, or File). Change the settings. The following settings can be changed.
Page 162 Scan Using the Control Panel Setting Description Applicable Feature Image E-mail File File Type Select the file type you want to use for the scanned data. NOTE • To save the document as a password-protected PDF, select Secure PDF (*.pdf) from the File Type drop-down list, click the (Set PDF Password) button, and enter the password.
Page 163 Scan Using the Control Panel Setting Description Applicable Feature Image E-mail File Resolution Select a scanning resolution from the Resolution drop- down list. Higher resolutions take more memory and transfer time, but produce a finer scanned image. Scan Type Select from a range of scan color depth. Black &...
Page 164 Scan Using the Control Panel Setting Description Applicable Feature Image E-mail File Brightness Adjust the setting (-50 to 50) to get the best image. The default value of 0 represents an average and is usually suitable for most images. You can set the Brightness level by dragging the slider to the right or left to lighten or darken the image.
Page 165 Scan Using the Control Panel Setting Description Applicable Feature Image E-mail File Plastic Card Mode Scan non-embossed cards, such as driver’s licenses or insurance cards, using these automatic settings:  Resolution: 600 x 600 dpi  Document Size: 2 in 1 (Auto) ...
Page 166 Scan Using the Control Panel Setting Description Applicable Feature Image E-mail File Multifeed Uses a ultrasonic sensor to detect when a multifeed has Detection occurred. When this function detects a multifeed, confirm that the data scanned before the multifeed has been saved, and then start scanning again at the next page or the beginning of the document.
Page 167: Change Scan To Pc Settings (Macintosh)
Scan Using the Control Panel Change Scan to PC Settings (Macintosh) Click the (ControlCenter2) icon in the Dock. The ControlCenter2 window appears. While holding down the Control key, click a button for the Scan-to action you want to change (Image, OCR, E-mail, or File).
Page 168 Scan Using the Control Panel Change the settings. The following settings can be changed. Setting Description Applicable Feature Image E-mail File Target Application Select which application is used to open scanned data. Only applications installed on your computer can be selected.
Page 169 Scan Using the Control Panel Setting Description Applicable Feature Image E-mail File OCR Software Shows the application to extract the editable text data from the document. OCR Language Set to match the language of the scanned document’s text. File Name Click the Change button for Image, OCR or E-mail.
Page 170 Scan Using the Control Panel Setting Description Applicable Feature Image E-mail File Document Size Document size is set to Auto by default. You can scan documents of any size without making any adjustments to Document Size. For faster scan speeds, you can select the exact size of your document from the Document Size pop-up menu.
Page 171 Scan Using the Control Panel Setting Description Applicable Feature Image E-mail File Plastic Card Mode Scan non-embossed cards, such as driver’s licenses or insurance cards, using these automatic settings:  Resolution: 600 x 600 dpi  Document Size: 2 in 1 (Auto) ...
Page 172 Scan Using the Control Panel Setting Description Applicable Feature Image E-mail File Contrast Adjust the setting (0 to 100) to get the best image. The default value of 50 represents an average and is usually suitable for most images. You can increase or decrease the contrast level by moving the slider to the right or left.
Page 173: Scanner Shortcuts (Ads-2500We Only)
Press Scan to Web. You must set up Brother Web Connect first. See the Network User’s Guide. NOTE Occasionally, updates or announcements about Brother Web Connect features will be displayed on the LCD. Read the information, and then press OK.
Page 174: Edit, Rename Or Delete A Shortcut
Scan Using the Control Panel  to Network and to FTP 1. Select a profile name. 2. Go to step 7 Press Save as Shortcut. Confirm your settings, and then press OK. The software keyboard appears on the LCD. Enter a shortcut name, and then press OK. Press the check box to save this as a One Touch Shortcut and then press OK.
Page 175: Managing The Machine From Your Computer
 Click (Brother Utilities) on your desktop, and then click the drop-down list and select your model name (if not already selected). Click Tools in the left navigation bar, and then click Status Monitor. The Brother Status Monitor screen appears 1 Troubleshooting Click to access the Status Monitor troubleshooting web site.
Page 176: Error Notifications
(Status Monitor) icon and select Enable error notifications. Status Monitor Indicators The Brother Status Monitor icon changes color based on your machine’s status. A green icon indicates that your scanner is in a normal stand-by state. A yellow icon indicates a warning.
Page 177: Monitor The Machine's Status From Your Computer (Macintosh)
Managing the Machine from Your Computer Monitor the Machine’s Status from Your Computer (Macintosh) The Status Monitor utility is a configurable software tool for monitoring the status of a device, allowing you to get immediate notification of error messages such as document jam. Click the (ControlCenter2) icon in the Dock.
Page 178 Click to access the troubleshooting web site by clicking the Troubleshooting button. 2 Visit the Genuine Supplies website Click to access the Brother genuine supplies web site by clicking the Visit the Genuine Supplies website button. 3 Pick-up Roller Count Displays the Pick-up Roller replacement cycle.
Page 179: Turn The Autoload Feature On/Off (Controlcenter2)
Managing the Machine from Your Computer Turn the AutoLoad Feature On/Off (ControlCenter2) Click the (ControlCenter2) icon in the Dock. The ControlCenter2 window appears. Click Configuration, and then select Preferences. The ControlCenter2 Preferences window appears. Select (or clear) the Start ControlCenter on computer startup check box. Click OK.
Page 180: Set Up The Brother Machine From Your Computer
The Remote Setup application lets you configure many machine settings from your computer. When you start the Remote Setup application, the settings on your Brother machine will be downloaded automatically to your computer and displayed on the screen. If you change the settings on your computer, you can upload them directly to the machine.
Page 181 (Brother Utilities) on your desktop, and then click the drop-down list and select your model name (if not already selected). Click Tools in the left navigation bar, and then click Remote Setup. • Macintosh In the Finder menu bar, click Go > Applications > Brother, and then double-click the Remote Setup icon.
Page 182 OK.  Cancel Click to exit the Remote Setup application without uploading data to the machine.  Apply Click to upload data to the machine without exiting the Remote Setup application. (ADS-2000e)
Page 183 Managing the Machine from Your Computer (ADS-2500We) NOTE • Click the Export button to save all settings for your machine. ® • (Windows If your computer is protected by a firewall, and is unable to use Remote Setup, you may need to configure the firewall settings to allow communication through port number 137.
Page 184: Routine Maintenance
Routine Maintenance Clean the Outside of the Machine Wipe the outside of the machine with a dry, soft, lint-free cloth to remove dust. Open the Top Cover. Wipe the Control Panel with a dry, soft, lint-free cloth to remove dust. Close the Top Cover.
Page 185 Routine Maintenance Wipe the inside of the Output Tray with a dry, soft, lint-free cloth to remove dust. Fold the Document Stopper a and firmly insert the Output Tray s into the machine.
Page 186: Clean The Scanner
Routine Maintenance Clean the Scanner A spot of dirt or correction fluid on the glass strip may cause poor quality scans. Clean the inside of the scanner if a vertical line appears in the scanned data or if areas are missing in the scanned data. Unplug the machine from the AC power outlet.
Page 187 Routine Maintenance Press and hold the buttons a on the inside of the Front Cover and then pull the Separation Pad Cover s down. IMPORTANT Be careful when touching the Separation Pad and its surrounding area in the machine. Otherwise, you could cause injury to you and serious damage to the machine.
Page 188 Routine Maintenance Press and hold the green buttons a of the Separation Pad and then pull the Separation Pad s upward. Clean the Separation Pad with a soft lint-free cloth slightly moistened with water. Attach the Separation Pad to the Separation Pad Cover. Securely close the Separation Pad Cover until the hooks fit into the Front Cover.
Page 189 Routine Maintenance Slide the Pick-up Roller a all the way to the right. The holder of the Pick-up Roller has a narrow opening, and the shape of the shaft of the Pick-up Roller matches this opening. Rotate the Pick-up Roller until you can fit the shaft into the opening of the holder. Pinch and pull the Pick-up Roller out of the machine.
Page 190 Routine Maintenance Place the Pick-up Roller into the machine. NOTE Confirm the left and right sides of the Pick-up Roller before attaching it. Slide the Pick-up Roller a to the left edge while turning the Pick-up Roller. Close the Pick-up Roller Cover. Close the Front Cover and the Top Cover.
Page 191 Routine Maintenance NOTE You can clean the glass strips with a non-flammable glass cleaner. When finished, run your fingertip over the glass to see if you can feel anything on it. If you feel dirt or debris, clean the glass again, concentrating on that area.
Page 192: Replace Supplies
Routine Maintenance Replace Supplies The Status Monitor will alert you when the machine detects that supplies are near the end of their life. Part Names, Numbers, and Life Cycles Part Name Part No. Standard Replacement Cycle Separation Pad SP-A0001 50,000 sheets Pick-up Roller PUR-A0001 50,000 sheets...
Page 193 These parts are available at most Brother retailers. If you cannot find the part you need and you have a Visa, MasterCard, Discover, or American Express credit card, you can order parts directly from Brother. Visit us online for a complete selection of the Brother parts and supplies that are available for purchase.
Page 194: Check Supplies Replacement Cycle (Ads-2000E)
Routine Maintenance Check Supplies Replacement Cycle (ADS-2000e) Start the Status Monitor application. ® Windows  Double-click the (Status Monitor) icon in the task tray. The Status Monitor window appears.  Macintosh Click the (ControlCenter2) icon in the Dock. The ControlCenter2 window appears.
Page 195: Check Supplies Replacement Cycle (Ads-2500We)
Routine Maintenance Click the Status Monitor button. The Status Monitor window appears. NOTE If the LED indications warn you to replace the Separation Pad and/or the Pick-up Roller, order the necessary parts and then replace the used parts with new ones. Check Supplies Replacement Cycle (ADS-2500We) On the scanner’s LCD, press Press a or b to display Machine Info.
Page 196: Replace The Separation Pad
Routine Maintenance Replace the Separation Pad Your machine is equipped with a scan counter that automatically counts how many times the machine has scanned. When the machine scans 50,000 times, the Status Monitor displays a message to remind you to replace the Separation Pad.
Page 197 Routine Maintenance IMPORTANT Be careful when touching the Separation Pad and its surrounding area in the machine. Otherwise, you could cause injury to you and serious damage to the machine. Press and hold the green buttons a of the Separation Pad and then pull the Separation Pad s upward. Attach a new Separation Pad to the Separation Pad Cover.
Page 198: Replace The Pick-Up Roller
Reset the counter (see Reset the Usage Counters (ADS-2000e) on page 188). NOTE Confirm the following: • The value of Separation Pad Count is 0 (see Check Supplies Replacement Cycle (ADS-2000e) on page 181). • The error message on the Status Monitor has been cleared.
Page 199 Routine Maintenance Slide the Pick-up Roller a all the way to the right. The holder of the Pick-up Roller has a narrow opening, and the shape of the shaft of the Pick-up Roller matches this opening. Rotate the Pick-up Roller until you can fit the shaft into the opening of the holder. Pinch and pull the Pick-up Roller out of the machine.
Page 200 Reset the counter (see Reset the Usage Counters (ADS-2000e) on page 188). NOTE Confirm the following: • The value of Pick-up Roller Count is 0 (see Check Supplies Replacement Cycle (ADS-2000e) on page 181). • The error message on the Status Monitor has been cleared.
Page 201: Reset The Usage Counters (Ads-2000E)
Routine Maintenance Reset the Usage Counters (ADS-2000e) Start ControlCenter. ®  Windows Click the (ControlCenter4) icon in the task tray and then select Open from the menu. The ControlCenter4 window appears. Click the Device Settings tab (the example below uses Home Mode).
Page 202: Reset The Usage Counters (Ads-2500We)
Routine Maintenance Click the Remote Setup button. The Remote Setup window appears. Select Machine Info. in the folder tree and then configure scan settings as needed (the example below ® uses Windows Do one of the following:  To reset the Separation Pad counter, select the Separation Pad check box. ...
Page 203: Packing And Shipping The Machine
Routine Maintenance Packing and Shipping the Machine When you transport the machine, use the packing materials that came with your machine. If you do not pack the machine correctly, any damage that may occur in transit may not be covered by your warranty. The machine should be adequately insured with the carrier.
Page 204 NOTE If you are returning your machine to Brother as part of the Exchange Service, pack only the machine. Keep all separate parts (power cord, Carrier Sheet and USB cable) and printed materials to use with your “Exchange” machine.
Page 205: Troubleshooting
(the messages will be displayed on Status Monitor or the LCD of the machine (ADS-2500We only)). You can correct most errors and clear routine maintenance messages by yourself. If you need more help, the Brother Solutions Center offers the latest FAQs and troubleshooting tips. Visit http://support.brother.com NOTE (For ADS-2000e users only) See also LED Indications (ADS-2000e only) on page 213.
Page 206 If the error is not cleared after turning (XX is an error code.) the machine off and then on, make a note of the error message and report it to your Brother dealer or Brother Customer Service (see For Customer Service on page ii).
Page 207 Press any button (see File Name Cannot Be Used File Name Cannot the file name has been reached. Be Used on page 220) (ADS-2000e) or (ADS-2500We) and then do one of the following:  Delete unused files from the USB flash drive and then try again.
Page 208: Document Jam
NOTE Check for ripped paper inside the machine. Remove any ripped paper you find inside the machine. Close the Front Cover. Press any button (ADS-2000e) or (ADS-2500We). NOTE When clearing the multifeed, confirm that the data scanned before the multifeed was detected has been...
Page 209 Troubleshooting IMPORTANT • Be careful when touching the Separation Pad and its surrounding area in the machine. Otherwise, you could cause serious damage to the machine. • To avoid damage to the jammed document, DO NOT pull the document out before opening the Front Cover.
Page 210: Long Paper Jam
Troubleshooting Long Paper Jam Long paper refers to any paper over 11.69 inches (297 mm) but less than 34 inches (863 mm). To avoid a long paper jam, you must select Long Paper for Scan Size or Document Size.  When you scan from your PC ®...
Page 211: Troubleshooting
If you think there is a problem with your machine, check the chart below and follow the troubleshooting tips. Most problems can be easily resolved by yourself. If you need additional help, the Brother Solutions Center offers the latest FAQs and troubleshooting tips.
Page 212 Troubleshooting Difficulty Cause Suggestions The scanned image is  The Document Guides are not  Adjust the Document Guides to fit the width of missing. adjusted to fit the width of the the document. When Scan Size is set to Auto document.
Page 213 Troubleshooting Difficulty Cause Suggestions The document is  Paper dust has accumulated on the  Clean the Separation Pad and Pick-up Roller. jammed. surface of the Pick-up Roller or To clean the Separation pad, see Replace the Separation Pad. Separation Pad on page 183 to refer how to pull the Separation Pad out from the machine, clean ...
Page 214 Troubleshooting Difficulty Cause Suggestions Colors in the scanned The settings are not appropriate for the Do one of the following: data are dark. type of document being scanned. Select the Bleed Through Prevention/Remove  Background Color check box and then scan from your computer.
Page 215 (ControlCenter2) icon. The (ControlCenter2) icon appears in the Dock. Cannot find how to — Use Remote Setup. See Set Up the Brother configure the settings Machine from Your Computer on page 167. to scan from the Control Panel of the machine.
Page 216 If the Security Software warning appears on the computer screen during the installation, change the Security Software settings to permit the Brother product setup program or other program to run. (Macintosh users) If you are using a firewall function of anti-spyware or antivirus security software, temporarily disable it and then install the Brother software.
Page 217: Machine Information
Troubleshooting Machine Information Check the Serial Number (ADS-2000e) Start the ControlCenter application. ®  Windows Click the (ControlCenter4) icon in the task tray and then select Open from the menu. The ControlCenter4 window appears. Click the Device Settings tab (the example below uses Home Mode).
Page 218: Check The Serial Number (Ads-2500We)
Troubleshooting Click the DEVICE SETTINGS tab. Click the Remote Setup button. The Remote Setup window appears. Select Machine Info. in the folder tree. The window will display the Serial Number (the example below ® uses Windows Check the Serial Number (ADS-2500We) On your scanner’s LCD, press Press Machine Info.
Page 219: Wlan Enable/Disable (Ads-2500We Only)
 All Settings You can restore all settings to the factory settings. Brother strongly recommends performing this procedure before transferring or disposing of the machine. NOTE Unplug the interface cable before you choose Network or All Settings. Reset the Machine (ADS-2500We only) Press Press a or b to display Initial Setup.
Page 220: A Specifications
Specifications General NOTE This chapter provides a summary of the machine’s specifications. For additional specifications, visit http://www.brother.com for details. (ADS-2000e) Memory Capacity Standard 256 MB Power Source 100 - 120 V AC 50/60 Hz Latin American 220 - 240 V AC 50/60 Hz...
Page 221 12.1 in. (306 mm) 11.8 in. (299 mm) 19.4 in. (493 mm) Weights Approx. 7.3 lb (3.3 kg) (ADS-2000e) Approx. 7.9 lb (3.6 kg) (ADS-2500We) Temperature Operating 41 to 95 °F (5 to 35 °C) Humidity Operating 20 to 80%...
Page 222: Scanner
XP in this User’s Guide includes Windows XP Home Edition and Windows XP Professional. For the latest driver updates for the OS X you are using, visit us at http://support.brother.com Direct Scan Feature (Scan to USB) Compatible Media USB flash drive 1 Interface Interface USB 2.0 Full Speed...
Page 223: Interfaces
SSID (32 chr), WEP 64/128 bit, WPA-PSK (TKIP/AES), WPA2-PSK (AES), 802.1x Security (LEAP, EAP-FAST, PEAP, EAP-TLS, EAP-TTLS) Setup Support Utility AOSS™ ® (Windows only) If you require more advanced scanner management, use the latest Brother BRAdmin Professional utility version that is available as a download from http://support.brother.com...
Page 224: Computer Requirements
10/100Base-TX System OS X v10.9.x (Ethernet) Wireless 802.11b/g/n Conditions: For the latest driver updates, visit us at (in USA) www.brother.com Third party USB ports are not supported. ® Nuance™ PaperPort™ 12SE supports Windows XP Home (in Canada) www.brother.ca ® (SP3 or later), Windows...
Page 225: B Appendix
Appendix Entering Text (ADS-2500We only) When you need to enter text into the machine the keyboard appears on the Touchscreen. NOTE • To change between lowercase or uppercase, press • To toggle between the keyboards (letters, numbers, or symbols), press Inserting spaces To enter a space, press Space.
Page 226: Led Indications (Ads-2000E Only)
Appendix LED Indications (ADS-2000e only) The LED indications shown in the table below are used in the illustrations in this chapter. The LED is off. The LED is on. The LED is blinking. LEDs Machine Status Ready The machine is ready to scan.
Page 227 Appendix LEDs Machine Status Ready (PC and USB connected) The machine is ready to scan and connected to your computer and a USB device. Sleep The machine is in Sleep Mode. The machine acts as though it is turned off. Do one of the following to wake up the machine: ...
Page 228 Appendix LEDs Machine Status Scanning to USB Scan to your USB device is in process. NOTE The Scan to PC LED lights up when your computer is connected to the machine. Ejecting Paper The machine is ejecting paper. If there is no document loaded in the ADF or the paper ejection was temporarily stopped, press the Stop button to finish ejecting the paper.
Page 229 Appendix LEDs Machine Status Replace Separation Pad Replace the Separation Pad with a new one. See Replace the Separation Pad on page 183. Replace Pick-up Roller Replace the Pick-up Roller with a new one. See Replace the Pick-up Roller on page 185. Replace Separation Pad and Pick-up Roller Replace the Separation Pad and the Pick-up Roller with new ones.
Page 230 Appendix LEDs Machine Status Document Jam Clear the document jam (see Document Jam on page 195) and then do the following:  Load the card vertically when scanning cards.  Select Long Paper (Normal Width) or Long Paper (Narrow Width) from the Scan Size or Document Size drop-down list when scanning a long document.
Page 231 Appendix LEDs Machine Status Multifeed Detection Multiple pages were fed at the same time. Clear the Multifeed. See Document Jam on page 195): Clear the Multifeed Detection check box when scanning business cards.   Select the Plastic Card Mode check box when scanning a plastic card. ...
Page 232 Appendix LEDs Machine Status Storage Full The inserted USB flash drive is full. Press any button and then do one of the following:  Delete unused files or folders from the USB flash drive and then try again.  Use a USB flash drive that has available space. Access Error The USB flash drive was removed when being accessed.
Page 233 Appendix LEDs Machine Status File Name Cannot Be Used The maximum sequential number for the file name has been reached. Press any button and then do one of the following: Delete unused files from the USB flash drive and then try again. ...
Page 234: Service Call Indications
Appendix Service Call Indications If there is an error that cannot be cleared by the user, the machine will indicate that a service call is needed by lighting up all the LEDs as shown below. If you see the service call indication shown above, turn the machine off and then on, and then try to scan again.
Page 235 For example, the LED indication below indicates the error code 0xA7. When pressing the Scan to PC key When pressing the Scan to USB key Make a note of the error code, referring to the table above, and report the code to your dealer or to Brother Customer Service.
Page 236: Index
Index Brother Scan Brother Numbers ............i Macintosh Customer Service .............ii ICA Compliant ........... 114 FAQs (Frequently Asked Questions) ......i Presto! PageManager ........109 Product Support ............ii TWAIN Compliant ..........109 ® Solutions Center ............i Windows Nuance™ PaperPort™ 12SE ......96 TWAIN Compliant ..........
Page 237 Visit us on the World Wide Web http://www.brother.com These machines are approved for use in the country of purchase only. Local Brother companies or their dealers will only support machines purchased in their own countries. www.brotherearth.com...

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