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Chapter 7. Planning for Microcode Updates
This chapter describes the 3708 microcode update procedure. It includes how to
register for microcode update notification, what to expect in the notification, how to
order microcode updates, and what to do with outdated microcode.
Note: The cartridge holds all of the 3708's operational microcode. This code
cannot be downloaded from a host. Microcode fixes (MCFs) and patches are stored
in the base unit and can be downloaded from the host. Refer to
Chapter 8, "Planning for Central Site Configuration" for more information.
How to Register
What to Expect
How to Order
To register for microcode update notification, you
MUST
fill out the registration
form that comes with the 3708 and send it to the address indicated on the form.
You must
fill
out and send in this registration form to be notified of any microcode
updates.
After you send in your registration form, IBM 3708 Microcode Support personnel
will notify you with Engineering Change (EC) Memos as new engineering changes
for microcode become available. The memo gives you the new EC number for the
microcode and a list of the improvements and corrections contained in the update.
Even if you have not encountered any problems, it is recommended that you install
the updated microcode level to prevent possible future problems that may occur
because of any changes in your operating environment.
To order microcode updates without charge do one of the following:
1. Fill out the IBM 3708 Enhanced-Cartridge Ordering Form that is attached to
the notification memo and send this form to the address indicated on the back
of the ordering form. No postage is necessary.
2. Call the 800 number shown below, and be ready to give your RID number,
customer number, address, and your name or the name of a person to contact.
If you reach a recording when you call, please leave a message on the recorder
and someone will return your call as soon as possible.
If you have questions about receiving replacement cartridges:
• In the continental United States or Puerto Rico, call the following number:
1 800 247-7118 (ton free)
• In other countries, call the appropriate support group.
Chapter 7. Planning for Microcode Updates
7-1
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