Returning Components - PictureTel Concorde 4500 Servicing Manual

Returning
Components
To return components, request a Return Material Authorization
(RMA) number from Logistics.
Then package components for return by following these steps.
Always use nonconductive packing materials. Do not use
foam as a packing material.
To pack boards:
1. Wrap the board in a static-free bag.
2. Wrap the bag and board in bubble wrap.
3. Place the wrapped board in a shipping carton, using additional
bubble wrap, an necessary.
4. Send the shipping carton to PictureTel.
To pack small items such as keypads:
1. Wrap the item in bubble wrap.
2. Place the bubble wrapped item in a shipping carton, using
additional bubble wrap, as necessary.
3. Send the shipping carton to PictureTel.
To pack large items such as monitors, VCRs, or document cameras:
1. Wrap the item in bubble wrap.
2. Place the bubble wrapped item in a shipping carton, using
additional bubble wrap, as necessary.
3. Do one of the following:
Tie the carton securely to a pallet.
Cushion the carton in a wooden crate.

Returning Components

Caution
5-5