Help From Technical Services - ETC Releve Spot User's Operation Manual

Help from Technical Services
If you are having difficulties, your most convenient resources are the references given in this
user manual. To search more widely, try the ETC website at
website at support.etcconnect.com.
If none of these resources is sufficient, contact ETC Technical Services directly at one of the
offices identified below. Emergency service is available from all ETC offices outside of normal
business hours.
When calling for help, take these steps first:
Prepare a detailed description of the problem
•
Go near the equipment for troubleshooting
•
Find your notification number if you have called in previously
•
Locate the product model and serial number
•
Know your power source
•
Know your control source
•
Americas
ETC, Inc.
Technical Services Department
3031 Pleasant View Road
Middleton, WI 53562
800-775-4382 (USA, toll-free)
+1-608 831-4116
service@etcconnect.com
Asia
ETC Asia
Technical Services Department
Room 1801, 18/F
Tower 1, Phase 1 Enterprise Square
9 Sheung Yuet Road
Kowloon Bay, Kowloon, Hong Kong
+852 2799 1220
service@etcasia.com
France
ETC France
62-64 rue Danielle
Casanova
Saint-Denis Cedex,
F93200
+33 1 4243 3535
techservltd@etcconnect.com
2
etcconnect.com
United Kingdom
ETC Ltd
Technical Services Department
26-28 Victoria Industrial Estate
Victoria Road,
London W3 6UU England
+44 (0)20 8896 1000
techservltd@etcconnect.com
Germany
ETC GmbH
Technical Services Department
Ohmstrasse 3
83607 Holzkirchen, Germany
+49 (80 24) 47 00-0
techserv-hoki@etcconnect.com
Relevé Spot User Operations Manual
or the ETC support