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T
ROUBLESHOOTING
Common Troubleshooting Procedures
Troubleshooting
VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: (0)330 088 0195 Fax: +44 (0)1245 808299
If you have difficulty with your VSP726A deskset, please try the suggestions below.
For customer service or product information, please contact our regional offices or
distributors in the country or region where you purchased your product.
Follow these procedures to resolve common issues. For more troubleshooting information,
see the user's manual for your product.
Screen is blank.
Ensure power is connected. If powered by an AC adapter, check that the adapter
is plugged into a wall socket and the VSP726A power jack. If powered by PoE,
ensure that the network switch is providing power through the correct ports.
The DECT headsetdoesn't register. "Registration failed" appears on the screen.
Ensure the headset is fully charged and in the charger. Remove and replace the
headset in its charger before selecting Register on the VSP726A.
Ensure the headset is not already registered to another phone. If it has been
registered to another phone, deregister it.
The DECT handset doesn't register. "Registration failed" appears on the screen.
Ensure the handset is fully charged and in the charger.
Ensure the handset is not already registered to another base. If it has been
registered to another base, deregister it.
VSP726A Administrator and Provisioning Manual
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H A P T E R
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