VTech ErisTerminal VSP600 Administrator And Provisioning Manual
  1. Manuals
  2. Brands
  3. VTech Manuals
  4. Telephone
  5. VSP600
  6. Administrator and provisioning manual
VTech ErisTerminal VSP600 Administrator And Provisioning Manual

VTech ErisTerminal VSP600 Administrator And Provisioning Manual

Hide thumbs Also See for ErisTerminal VSP600:
Table of Contents

Advertisement

Quick Links

Download this manual See also: Configuration Manual, User Manual
®
ErisTerminal
SIP DECT Base Station
and Cordless Handset
VSP600
VSP601
Administrator and Provisioning Manual
VSP600
Rev. 6 07/15

Advertisement

Table of Contents
loading

Related Manuals for VTech ErisTerminal VSP600

Summary of Contents for VTech ErisTerminal VSP600

  • Page 1 ® ErisTerminal SIP DECT Base Station and Cordless Handset VSP600 VSP601 Administrator and Provisioning Manual VSP600 Rev. 6 07/15...

  • Page 2: Table Of Contents

    VSP600 Administrator and Provisioning Manual ONTENTS Preface ...................... 6 Text Conventions ........................ 7 Audience..........................7 Related Documents ......................7 Introducing the VSP600 ................8 About the VSP600 base station..................9 Quick Reference Guide ....................10 Network Requirements ..................... 12 VSP600 Configuration Methods ..................13 Configuration Using the Phone Menus ..........
  • Page 3 VSP600 Administrator and Provisioning Manual Audio Settings ....................34 Quality of Service ..................34 Signaling Settings ..................35 Feature Access Codes Settings ..............35 Voicemail Settings..................36 NAT Traversal ....................37 Music on Hold Settings ................. 38 Network Conference Settings ............... 38 Session Timer ....................
  • Page 4 VSP600 Administrator and Provisioning Manual DHCP Settings ....................62 Resynchronization..................63 Import Configuration..................63 Export Configuration ..................64 Reset Configuration ..................64 Security........................ 65 Administrator Password ................65 User Password ....................65 Web Server ....................66 Certificates......................66 System Logs ......................67 Syslog Settings ..................... 67 Network Trace ....................
  • Page 5 VSP600 Administrator and Provisioning Manual Common Troubleshooting Procedures ................115 Appendixes ................... 117 Appendix A: Specifications ..................... 117 Appendix B: Maintenance....................118 Appendix C: GPL License Information ................119 Back to Contents...

  • Page 6: Preface

    Purchase date: _______________________________ Place of purchase: ____________________________ Both the model and serial numbers of your VTech product can be found on the bottom of the console. Save your sales receipt and original packaging in case it is necessary to return your telephone for warranty service.

  • Page 7: Text Conventions

    NAT traversal settings, and so on. As the VSP600 SIP DECT base station becomes certified for IP PBX equipment or services, VTech may publish interop guides for those specific services. The interop guides will recommend second-party devices and settings, along with VSP600-specific configurations for optimal performance with those services.

  • Page 8: Introducing The Vsp600

    VSP600 Administrator and Provisioning Manual H A P T E R VSP600 NTRODUCING THE This administrator and provisioning guide contains detailed instructions for configuring the VSP600 SIP DECT base station. Please read this guide before attempting to configure the VSP600. Some of the configuration tasks described in this chapter are duplicated in the Web User Interface (WebUI) described in the next chapter, but if you need to assign static IP addresses, they must be set at each device.

  • Page 9: About The Vsp600 Base Station

    VSP600 Administrator and Provisioning Manual About the VSP600 base station The VTech VSP600 SIP DECT base station with VSP601cordless handset is a cordless business phone system designed to work with popular SIP telephone (IP PBX) equipment and services. Once you have ordered and configured your SIP equipment or service, the VSP600 and cordless handsets enable you to make and receive calls as you would with any other business phone.

  • Page 10: Quick Reference Guide

    VSP600 Administrator and Provisioning Manual Quick Reference Guide The external features of the VSP600 base station and handset are described below. Antenna Wall mount slot (on top) Handset Locator and registration button Use only Supplied Adapter AC Adapter input Power LED Reset button RESET VoIP LED...
  • Page 11 VSP600 Administrator and Provisioning Manual Message LED Soft keys Headset jack On back of handset: · Belt clip · Speaker For information about the handset call management keys, see the User Guide. Back to Contents Introducing the VSP600...

  • Page 12: Network Requirements

    VSP600 Administrator and Provisioning Manual Network Requirements A switched network topology is recommended for your LAN (using standard 10/100 Ethernet switches that carry traffic at a nominal rate of 100 Mbit/s). The office LAN infrastructure should use Cat.-5/Cat.-5e cable. The VSP600 requires a wired connection to the LAN. However, wireless connections from your LAN to other devices (such as laptops) in your office will not impede performance.

  • Page 13: Vsp600 Configuration Methods

    VSP600 Administrator and Provisioning Manual VSP600 Configuration Methods You can configure the VSP600 using one of the following methods:  From the VSP601 handset, using the handset menus. The VSP601 menus are best suited to configuring a few settings, perhaps after the initial setup has been done.

  • Page 14: Configuration Using The Phone Menus

    VSP600 Administrator and Provisioning Manual H A P T E R ONFIGURATION SING THE HONE ENUS The VSP600 Main Menu has the following sub-menus:  Message—access the voice messages on each account.  Directory—view and dial directory and blacklist entries. ...

  • Page 15: Viewing The Main Menu

    VSP600 Administrator and Provisioning Manual Viewing the Main Menu To use the VSP601 menu: 1. When the VSP601 is idle, press MENU/SELECT. The Main Menu appears. Main Menu Message Directory Call history Intercom BACK ENTER   2. Press to highlight the desired sub-menu, and then press MENU/SELECT. ...
  • Page 16 VSP600 Administrator and Provisioning Manual Table 2. Status menu summary Menu Information listed 1. Network  IP address  DHCP status (Enabled/Disabled)  Subnet Mask  Gateway IP address  DNS server 1 IP address  DNS server 2 IP address Lines and registration status.

  • Page 17: Viewing Line Status

    VSP600 Administrator and Provisioning Manual Viewing Line status To view line status, from the Status menu, select Line. The Line menu lists the available lines, along with icons indicating each line's current registration status. Line John 201 Dawn 202 Larry 203 Ellie 204 BACK ENTER...

  • Page 18: Using The Admin Settings Menu

    VSP600 Administrator and Provisioning Manual Using the Admin Settings Menu To access the Admin Settings menu: 1. When the VSP601 is idle, press MENU/SELECT.  The Main Menu appears. Main Menu Message Directory Call history Intercom BACK ENTER   to highlight Admin settings, and then press MENU/SELECT.

  • Page 19: Using The Network Setting Menu

    VSP600 Administrator and Provisioning Manual Using the Network Setting menu Use the Network setting menu to configure network-related settings for the VSP600. For more information about these settings, see “Basic Network Settings” on page 45 “Advanced Network Settings” on page To use the Network setting menu: ...
  • Page 20 VSP600 Administrator and Provisioning Manual You must be familiar with TCP/IP principles and protocols to configure static IP settings. To set static IP for the VSP600:   1. From the Network setting menu, press to highlight Set static IP, and then press MENU/SELECT.
  • Page 21 VSP600 Administrator and Provisioning Manual To turn on secure browsing:   1. From the Network setting menu, press to highlight Secure browsing, and then press MENU/SELECT. 2. On the Secure browsing menu, press MENU/SELECT to enable or disable HTTPS. Secure browsing HTTPs: Disabled...

  • Page 22: Using The Provisioning Menu

    VSP600 Administrator and Provisioning Manual Using the Provisioning menu Use the Provisioning menu to manually configure auto-provisioning settings. For more information about auto-provisioning, see “Provisioning” on page 60 “Provisioning Using Configuration Files” on page On the Provisioning menu you can configure: ...

  • Page 23: Editing The Handset Pin Code

    VSP600 Administrator and Provisioning Manual Editing the handset PIN code The PIN code is a four-digit code that you use to access the Admin settings menu and to deregister the handset from the base. The default PIN is 1592. Changing the PIN on the handset will change the PIN for all registered handsets.

  • Page 24: Using The Webui

    VSP600 Administrator and Provisioning Manual H A P T E R SING THE The WebUI allows you to configure all aspects of VSP600 base station operation, including account settings, programmable keys, network settings, contact lists, and provisioning settings. The WebUI is embedded in the VSP600 operating system. When you access the WebUI, you are accessing it on the device, not on the Internet.

  • Page 25: Using The Web User Interface (Webui)

    VSP600 Administrator and Provisioning Manual Using the Web User Interface (WebUI) The Web User Interface (WebUI) resides on the VSP600 base station. You can access it using an Internet browser. After you log in to the WebUI, you can configure the VSP600 on the following pages: ...
  • Page 26 VSP600 Administrator and Provisioning Manual To access the WebUI: 1. Ensure that your computer is connected to the same network as the VSP600. 2. Find the IP address of the VSP600: a. On a handset, press MENU b. Press  to highlight Status, and then press ENTER c.

  • Page 27: Saving Your Settings

    VSP600 Administrator and Provisioning Manual Saving your settings Most WebUI configuration pages have a button. Click to save changes you have made on the page. During a configuration session, click before you move on to the next WebUI page. Back to Contents Using the WebUI...

  • Page 28: Status Page

    VSP600 Administrator and Provisioning Manual Status Page On the Status pages, you can view network status and general information about the base station and handsets. Some of the information on the Status pages is also available on the Status menu available on the handset. System Status The System Status page shows: ...

  • Page 29: Handset Status

    VSP600 Administrator and Provisioning Manual Handset Status The handset status page shows the name and registration status of cordless handsets. The page lists the maximum of six handsets, even if fewer handsets are registered. If you have not given the handsets unique names, the default name of “HANDSET” appears. Back to Contents Using the WebUI...

  • Page 30: System Pages

    VSP600 Administrator and Provisioning Manual System Pages SIP Account Management On the SIP Account Management pages, you can configure each account you have ordered from your service provider. The SIP Account settings are also available as parameters in the configuration file. See “"sip_account"...
  • Page 31 VSP600 Administrator and Provisioning Manual Setting Description Authentication name If authentication is enabled on the server, enter the authentication name (or authentication ID) for authentication with the server. Authentication password If authentication is enabled on the server, enter the authentication password for authentication with the server. Dial Plan Enter the dial plan, with dialing strings separated by a | symbol.

  • Page 32: Dial Plan

    VSP600 Administrator and Provisioning Manual Dial Plan The dial plan consists of a series of dialing rules, or strings, that determine whether what the user has dialed is valid and when the VSP601 should dial the number. Dialing rules must consist of the elements defined in the table below. Element Description Any dial pad key from 0 to 9, including # and *.

  • Page 33: Sip Server Settings

    VSP600 Administrator and Provisioning Manual SIP Server Settings Setting Description Server address Enter the IP address or domain name for the SIP server. Server port Enter the port number that the SIP server will use. Registration Settings Setting Description Server address Enter the IP address or domain name for the registrar server.

  • Page 34: Audio Settings

    VSP600 Administrator and Provisioning Manual Setting Description Server port Enter the port number that the backup proxy server will use. Audio Settings Setting Description Codec priority 1 Select the codec to be used first during a call. Codec priority 2 Select the codec to be used second during a call if the previous codec fails.

  • Page 35: Signaling Settings

    VSP600 Administrator and Provisioning Manual Signaling Settings Setting Description Local SIP port Enter the local SIP port. Transport Select the SIP transport protocol:  TCP (Transmission Control Protocol) is the most reliable protocol and includes error checking and delivery validation. ...

  • Page 36: Voicemail Settings

    VSP600 Administrator and Provisioning Manual Setting Description Call Forward All OFF Enter the Call Forward All OFF access code. Call Forward No Answer Enter the Call Forward No Answer ON access code. Call Forward No Answer Enter the Call Forward No Answer OFF access code. Call Forward Busy ON Enter the Call Forward Busy ON access code.

  • Page 37: Nat Traversal

    VSP600 Administrator and Provisioning Manual Setting Description Ignore unsolicited MWI When selected, unsolicited MWI notifications—notifications in addition to, or instead of SUBSCRIBE and NOTIFY methods—are ignored for account x. If the VSP600 receives unsolicited MWI notifications, the Message Waiting LED will not light to indicate new messages. Disable this setting if: ...

  • Page 38: Music On Hold Settings

    VSP600 Administrator and Provisioning Manual Music on Hold Settings Setting Description Enable Local MoH Enables or disables a hold-reminder tone that the user hears when a far-end caller puts the call on hold. Network Conference Settings Setting Description Enable Network Enables or disables network conferencing for account x.

  • Page 39: Call Settings

    VSP600 Administrator and Provisioning Manual Call Settings You can configure call settings for each account. Call Settings include Do Not Disturb and Call Forward settings. The call settings are also available as parameters in the configuration file. See “"call_settings" Module: Call Settings” on page 107.

  • Page 40: Call Forward

    VSP600 Administrator and Provisioning Manual Call Forward Setting Description Enable Call Forward Enables or disables call forwarding for all calls on that line. Always Select to enable. Target Number Enter a number to which all calls will be forwarded. Enable Call Forward Enables or disables forwarding incoming calls to the target Busy number if the number of active calls has reached the...

  • Page 41: User Preferences

    VSP600 Administrator and Provisioning Manual User Preferences On the User Preferences page, you can set the language that appears on the WebUI. The User Preferences page is also available to phone users when they log on to the WebUI. The user preference settings are also available as parameters in the configuration file. See “"user_pref"...

  • Page 42: Signaling Settings

    VSP600 Administrator and Provisioning Manual Signaling Settings The signalling settings are also available as parameters in the configuration file. See “"network" Module: Network Settings” on page After entering information on this page, click to save it. Voice Click the link for each setting to see the matching configuration file parameter in “"network"...

  • Page 43: Handset Settings

    VSP600 Administrator and Provisioning Manual Setting Description Max Public RTP port Enter the upper limit of the RTP port range. Handset Settings The Handset Settings allow you to configure account assignments and names for the cordless handsets that are registered to the base station. For more information on registering cordless handsets, see the VSP600/VSP601 User Guide.

  • Page 44: Handset Name

    VSP600 Administrator and Provisioning Manual Handset Name On the Handset Name page, you can enter a name for each Handset. The Handset Name will be used throughout the WebUI and will appear on the handset Idle screen. The Handset Name is limited to a maximum of 11 characters. The default name is "HANDSET".

  • Page 45: Network Pages

    VSP600 Administrator and Provisioning Manual Network Pages You can set up the VSP600 for your network configuration on the Network pages. Your service provider may require you to configure your network to be compatible with its service, and the VSP600 settings must match the network settings. The network settings are also available as parameters in the configuration file.

  • Page 46: Advanced Network Settings

    VSP600 Administrator and Provisioning Manual Advanced Network Settings VLAN You can organize your network and optimize VoIP performance by creating a virtual LAN for phones and related devices. Click the link for each setting to see the matching configuration file parameter in “"network"...

  • Page 47: Lldp-Med

    VSP600 Administrator and Provisioning Manual LLDP-MED Setting Description Enable LLDP-MED Enables or disables Link Layer Discovery Protocol for Media Endpoint Devices (LLDP-MED). LLDP-MED is a standards-based discovery protocol supported on some network switches. It is required for auto-configuration with VLAN settings. Packet Interval (secs) Sets the LLDP-MED packet interval (in seconds).

  • Page 48: Contacts Pages

    VSP600 Administrator and Provisioning Manual Contacts Pages Base Directory On the Base Directory page, you can manage directory entries that will be available on all handsets. You can sort, edit, delete, and add contact information for up to 200 entries. In order to back up your contacts or import another local directory file, the page also enables you to export and import the base directory.
  • Page 49 VSP600 Administrator and Provisioning Manual Table 5. Base Directory commands Click To... Sort the list by last name. Edit information for an entry View the next page of entries. View the last page of entries. View the first page of entries. Delete selected entries from the directory.

  • Page 50: Create Base Directory Entry

    VSP600 Administrator and Provisioning Manual Create Base Directory Entry Setting Description Range Default First Name Enter the appropriate names in these fields. The maximum length Blank Last Name of the first name and last name fields is 15 characters. Ringer Tone Sets a unique ringer tone for calls Auto, Tone 1-10 Tone 1...

  • Page 51: Blacklist

    VSP600 Administrator and Provisioning Manual Blacklist On the Blacklist page, you can manage local blacklist entries. The VSP600 rejects calls from numbers that match blacklist entries. You can sort, edit, delete, and add up to 200 blacklist entries. In order to back up your blacklist entries or import another local blacklist file, the page also enables you to export and import the blacklist.

  • Page 52: Create Blacklist Entry

    VSP600 Administrator and Provisioning Manual Table 6. Blacklist commands Click To... Add a new entry. Delete all entries. Import a blacklist file. Export the blacklist. To add a new blacklist entry: 1. Click The Create Blacklist Entry page appears. 2. Enter the required information as described in the following table. Create Blacklist Entry Setting Description...

  • Page 53: Blacklist Import/Export

    VSP600 Administrator and Provisioning Manual Blacklist Import/Export The best way to create a blacklist file for import is to first export the blacklist from the VSP600. After exporting the file, open it in an .xml editor and add or modify entries. Importing a blacklist file adds the imported blacklist entries to existing entries.

  • Page 54: Servicing Pages

    VSP600 Administrator and Provisioning Manual Servicing Pages Reboot To manually reboot the VSP600 and apply settings that you have updated, click Time and Date On the Time and Date page, you can manually set the time and date, and the time and date formats.

  • Page 55: Time And Date Format

    VSP600 Administrator and Provisioning Manual Time and Date Format Click the link for each setting to see the matching configuration file parameter in “"time_date" Module: Time and Date Settings” on page 96. Default values and ranges are listed there. Setting Description Date Format Sets the date format.

  • Page 56: Manual Time Settings

    VSP600 Administrator and Provisioning Manual Setting Description DST End: Month If User-defined DST is enabled, set the end date and time for daylight savings: Month, week, day, and hour. DST End: Week DST End: Day DST End: Hour Daylight Savings Offset If User-defined DST is enabled, this specifies the daylight savings adjustment (in minutes) to be applied when the current time is between Daylight Savings Start and...

  • Page 57: Firmware Upgrade

    VSP600 Administrator and Provisioning Manual Firmware Upgrade You can update the VSP600 with new firmware using the following methods:  Retrieving a firmware update file from a remote host computer and accessed via a URL. This central location may be arranged by you, an authorized ErisTerminal dealer, or your SIP service provider.

  • Page 58: Manual Firmware Update And Upload

    VSP600 Administrator and Provisioning Manual You can also configure the VSP600 to check for firmware updates at regular intervals. See “Provisioning” on page Manual Firmware Update and Upload On the Manual Firmware Update Settings page, you can upgrade the VSP600 and handset firmware using a file located on your computer or local network.
  • Page 59 VSP600 Administrator and Provisioning Manual An error message appears if:  the handset firmware is aleady up to date.  the handset firmware URL is incorrect, or the file cannot be retrieved for any other reason.  the handset firmware file is corrupted. ...

  • Page 60: Provisioning

    VSP600 Administrator and Provisioning Manual Provisioning Provisioning refers to the process of acquiring and applying new settings for the VSP600 using configuration files retrieved from a remote computer. After a VSP600 is deployed, subsequent provisioning can update the VSP600 with new settings; for example, if your service provider releases new features.

  • Page 61: Provisioning Settings

    VSP600 Administrator and Provisioning Manual Provisioning Settings Setting Description Server URL URL of the provisioning file(s). The format of the URL must be RFC 1738 compliant, as follows: "<schema>://<user>:<password>@ <host>:<port>/<url-path>" "<user>:<password>@" may be empty. "<port>" can be omitted if you do not need to specify the port number.

  • Page 62: Dhcp Settings

    VSP600 Administrator and Provisioning Manual DHCP Settings Setting Description Use DHCP Options Enables the VSP600 to use DHCP options to locate and retrieve the configuration file. When selected, the VSP600 automatically attempts to get a provisioning server address, and then the configuration file. If DHCP options do not locate a configuration file, then the server provisioning string is checked.

  • Page 63: Resynchronization

    VSP600 Administrator and Provisioning Manual Resynchronization Setting Description Mode Sets which files the VSP600 checks for at regular intervals. It can check for configuration files, firmware update files (from the URL entered on the Firmware Server Settings page), or both. Note: When checking for both configuration and firmware files, the firmware URL can be within the config file.

  • Page 64: Export Configuration

    VSP600 Administrator and Provisioning Manual Export Configuration You can export all the settings you have configured on the WebUI and save them as a configuration file on your computer. You can then use this configuration file as a backup, or use it to update other phones.

  • Page 65: Security

    VSP600 Administrator and Provisioning Manual Security On the Security page you can reset the admin password, reset the user password, and enter web server settings. The security settings are also available as parameters in the configuration file. See “"web" Module: Web Settings” on page 105.

  • Page 66: Web Server

    VSP600 Administrator and Provisioning Manual Web Server Setting Description HTTP Server port Port used by the HTTP server. Enable Secure Browsing Sets the server to use the HTTPS protocol. HTTPS Server port Port used by the HTTPS server. To configure Web Server Settings: 1.

  • Page 67: System Logs

    VSP600 Administrator and Provisioning Manual System Logs On the Syslog Settings page, you can enter settings related to system logging activities. It supports the following logging modes:  Syslog server  Volatile file Under Network Trace, you can capture network traffic related to the phone's activity and save the capture as a .pcap file.

  • Page 68: Network Trace

    VSP600 Administrator and Provisioning Manual The logging levels are:  CRITICAL: Operating conditions to be reported or corrected immediately (for example, an internal component failure or file system error).  ERROR: Non-urgent failures—unexpected conditions that won't cause the device to malfunction. ...

  • Page 69: Provisioning Using Configuration Files

    VSP600 Administrator and Provisioning Manual H A P T E R ROVISIONING SING ONFIGURATION ILES Provisioning using configuration files is the quickest way to configure multiple VSP600 base stations and other ErisTerminal products. You can place configuration files on a provisioning server, where the VSP600 base stations retrieve the files and update their configuration automatically.

  • Page 70: The Provisioning Process

    General file: <model>.cfg.  MAC-specific file: <model>_<MAC Address>.cfg. The <model> variable is the VTech product model: VSP600, for example. If the provisioning URL specifies both a path and filename, then the VSP600 retrieves only the configuration file specified. 3. The VSP600 restarts after one minute of inactivity.

  • Page 71: Resynchronization: Configuration File Checking

    VSP600 Administrator and Provisioning Manual Resynchronization: configuration file checking You can select a number of options that determine when the VSP600 checks for new configuration files. This process of checking for configuration files is called Resynchronization. Resynchronization options are available on the WebUI Provisioning page, but you can also include them in a configuration file.

  • Page 72: Configuration File Types

     General file: <model>.cfg  MAC-specific file: <model>_<MAC Address>.cfg The <model> variable is the VTech product model; for example, VSP725. For more information about the MAC-specific configuration file, see “Guidelines for the MAC-Specific configuration file” on page If the provisioning URL specifies a path only with no filename, then by default the VSP600 will fetch both files.

  • Page 73: Data Files

    VSP600 Administrator and Provisioning Manual Data Files The configuration file can also include links to data files for product customization. Allowed data types include the following:  Directory (contacts, blacklist) in .xml format  Certificates (server, provisioning) in pem format Links to data files are in the configuration file's "file"...

  • Page 74: Configuration File Tips And Security

    You must create a MAC-specific configuration file for each VSP600 in your system. The file name must contain the VSP600 MAC address, which is printed on a label on the bottom of the device. For example, a VTech VSP600 base station with the MAC address of 00:11:A0:10:6F:2D would download the VSP600_0011A0106F2D.cfg file.

  • Page 75: Securing Configuration Files With Aes Encryption

    VSP600 Administrator and Provisioning Manual Securing configuration files with AES encryption You can encrypt your configuration files to prevent unauthorized users modifying the configuration files. The VSP600 firmware decrypts files using the AES 256 algorithm. After encrypting a file and placing it on your provisioning server, you can enable the VSP600 to decrypt the file after fetching it from the server.
  • Page 76 VSP600 Administrator and Provisioning Manual To enable configuration file decryption: 1. On the WebUI, click Servicing > Provisioning. 2. On the Provisioning page under Resynchronization, select Use Encryption for configuration file. 3. Enter the 16-character passphrase that you created when you encrypted the configuration file.

  • Page 77: Configuration File Parameter Guide

    VSP600 Administrator and Provisioning Manual H A P T E R ONFIGURATION ARAMETER UIDE This chapter lists the available options for all the settings within the VSP600 configuration file. Most settings in the configuration file have an equivalent in the WebUI (see the settings tables in “Using the WebUI”...

  • Page 78: Sip_Account" Module: Sip Account Settings

    VSP600 Administrator and Provisioning Manual "sip_account" Module: SIP Account Settings The SIP Account settings enable you to set up individual accounts for each user. You can add up to three accounts for each VSP600. Each account requires you to configure the same group of SIP account settings.
  • Page 79 VSP600 Administrator and Provisioning Manual Setting: sip_account.x.maximum_call_number Description: Sets the maximum number of concurrent active calls allowed for that account. Values: 1–4 Default: Setting: sip_account.x.dtmf_transport_method Description: Sets the transport method for DTMF signalling for account x. Values: auto, rfc2833, inband, info Default: auto Setting: sip_account.x.unregister_after_reboot_enable...
  • Page 80 VSP600 Administrator and Provisioning Manual Setting: sip_account.x.primary_registration_expires Description: Sets the expiration time (in seconds) of the current registration for account x. Values: 30–7200 Default: 3600 Setting: sip_account.x.registration_retry_time Description: Sets the retry frequency of the current registration for account x. Values: 1–1800 Default: Setting:...
  • Page 81 VSP600 Administrator and Provisioning Manual Setting: sip_account.x.codec_priority.2 Description: Sets the second highest-priority codec for account x. Values: none, g711u, g711a, Default: g711a g729a/b, g726, g722 Setting: sip_account.x.codec_priority.3 Description: Sets the third highest-priority codec for account x. Values: none, g711u, g711a, Default: g729a/b g729a/b, g726, g722...
  • Page 82 VSP600 Administrator and Provisioning Manual Setting: sip_account.x.sip_dscp Description: Sets the Signalling Quality of Service Layer 3 - DSCP for account x. Values: 0–63 Default: Setting: sip_account.x.normal_jitter Description: Sets the oRTP jitter buffer in milliseconds. Values: 30–500 Default: Setting: sip_account.x.local_sip_port Description: Sets the Local SIP port for account x.
  • Page 83 VSP600 Administrator and Provisioning Manual Setting: sip_account.x.access_code_cfa_on Description: Sets the Call Forward All ON feature access code for account x. Values: Text string Default: Blank Setting: sip_account.x.access_code_cfa_off Description: Sets the Call Forward All OFF feature access code for account x. Values: Text string Default:...
  • Page 84 VSP600 Administrator and Provisioning Manual Setting: sip_account.x.access_code_outgoing_call_anonymous_on Description: Sets the Anonymous Outgoing Call ON feature access code for account x. Values: Text string Default: Blank Setting: sip_account.x.access_code_outgoing_call_anonymous_off Description: Sets the Anonymous Outgoing Call OFF feature access code for account x. Values: Text string Default:...
  • Page 85 VSP600 Administrator and Provisioning Manual Setting: sip_account.x.nat_traversal_stun_server_port Description: Sets the STUN server port. Values: 1–65535 Default: 3478 Setting: sip_account.x.nat_traversal_udp_keep_alive_enable Description: Enables or disables UDP keep-alives. Keep-alive packets are used to maintain connections established through NAT. Values: 0 (disabled), 1 (enabled) Default: Setting: sip_account.x.nat_traversal_udp_keep_alive_interval...

  • Page 86: Mac-Specific Configuration File Settings

    VSP600 Administrator and Provisioning Manual Setting: sip_account.x.sip_session_timer_min Description: Sets the session timer minimum value (in seconds) for account x. Values: 90–65535 Default: Setting: sip_account.x.sip_session_timer_max Description: Sets the session timer maximum value (in seconds) for account x. Values: 0–65535 Default: 1800 Setting: sip_account.x.check_trusted_certificate Description:...
  • Page 87 VSP600 Administrator and Provisioning Manual Setting: sip_account.x.user_id Description: Sets the account ID for account x. Depending on your service provider's specifications, this could be an extension number. Note: Do not enter the host name (e.g. "@sipservice.com"). The configuration file automatically adds the default host name. Values: Text string Default:...

  • Page 88: Hs_Settings" Module: Handset Settings

    VSP600 Administrator and Provisioning Manual "hs_settings" Module: Handset Settings The Handset Settings allow you to configure account assignments and names for the cordless handsets that are registered to the base station. For more information on registering cordless handsets, see the VSP600/VSP601 User Guide. All the cordless handset settings are included in the MAC-specific configuration file.

  • Page 89: Network" Module: Network Settings

    VSP600 Administrator and Provisioning Manual "network" Module: Network Settings The network settings follow the format: network.[element]. General configuration file settings Setting: network.rtp.port_start Description: Sets the Local RTP port range start. Values: 1–65535 Default: 18000 Setting: network.rtp.port_end Description: Sets the Local RTP port range end. Values: 1–65535 Default:...

  • Page 90: Mac-Specific Configuration File Settings

    Text string Default: Blank Setting: network.vendor_class_id Description: Sets the vendor ID for DHCP option 60. Values: Text string Default: Vtech Vesa VSP600 Setting: network.user_class Description: Sets the user class for DHCP option 77. Values: Text string Default: Vtech Vesa VSP600 Setting: network.ip_dns_cache_clear_timeout...
  • Page 91 VSP600 Administrator and Provisioning Manual Setting: network.nat.public_ip_addr Description: Sets the public IP address. Values: Text string (IPv4) Default: Setting: network.nat.public_sip_port Description: Sets the public SIP port. Values: 1–65535 Default: 5060 Setting: network.nat.public_rtp_port_start Description: Sets the public RTP port range start. Values: 1–65535 Default:...
  • Page 92 VSP600 Administrator and Provisioning Manual Setting: network.ip.dns1 Description: Sets the primary DNS server IP address. Values: Text string (IPv4) Default: Blank Setting: network.ip.dns2 Description: Sets the secondary DNS server IP address. Values: Text string (IPv4) Default: Blank Back to Contents Configuration File Parameter Guide...

  • Page 93: Provisioning" Module: Provisioning Settings

    VSP600 Administrator and Provisioning Manual "provisioning" Module: Provisioning Settings The provisioning settings follow the format: provisioning.[element]. All these settings are exported when you manually export the configuration from the VSP600. All the provisioning settings are included in the general configuration file. Setting: provisioning.firmware_url Description:...
  • Page 94 VSP600 Administrator and Provisioning Manual Setting: provisioning.server_password Description: Sets the authentication password for the provisioning server. Values: Text string Default: Blank Setting: provisioning.dhcp_option_enable Description: Enables or disables using DHCP options for locating the configuration and firmware files. Values: 0 (disabled), 1 (enabled) Default: Setting: provisioning.dhcp_option_priority_1...
  • Page 95 VSP600 Administrator and Provisioning Manual Setting: provisioning.resync_time Description: Sets the interval (in minutes) between checks for new firmware and/or configuration files. Values: 0–65535 Default: 0 (OFF) Setting: provisioning.remote_check_sync_enable Description: Enables or disables remotely triggering the device to check for new firmware and/or configuration files.

  • Page 96: Time_Date" Module: Time And Date Settings

    VSP600 Administrator and Provisioning Manual "time_date" Module: Time and Date Settings The time and date settings follow the format: time_date.[element]. All these settings are exported when you manually export the configuration from the VSP600. All the time and date settings are included in the general configuration file. Setting: time_date.ntp_server Description:...
  • Page 97 VSP600 Administrator and Provisioning Manual Values: Pacific/Pago_Pago, Pacific/Honolulu, Default: America/New_York America/Adak, America/Anchorage, America/Vancouver, America/Tijuana, America/Los_Angeles, America/Edmonton, America/Chihuahua, America/Denver, America/Phoenix, America/Winnipeg, Pacific/Easter, America/Mexico_City, America/Chicago, America/Nassau, America/Montreal, America/Grand_Turk, America/Havana, America/New_York, America/Caracas, America/Halifax, America/Santiago, America/Asuncion, Atlantic/Bermuda, Atlantic/Stanley, America/Port_of_Spain, America/St_Johns, America/Godthab, America/Argentina/Buenos_Aires, America/Fortaleza, America/Sao_Paulo, America/Noronha, Atlantic/Azores, GMT, America/Danmarkshavn, Atlantic/Faroe, Europe/Dublin, Europe/Lisbon,...
  • Page 98 VSP600 Administrator and Provisioning Manual Setting: time_date.daylight_saving_auto_adjust Description: Sets the device to automatically adjust clock for daylight savings. Values: 0 (disabled), 1 (enabled) Default: Setting: time_date.daylight_saving_user_defined Description: Enables or disables manual daylight savings configuration. Values: 0 (disabled), 1 (enabled) Default: Setting: time_date.daylight_saving_start_month Description:...
  • Page 99 VSP600 Administrator and Provisioning Manual Setting: time_date.daylight_saving_end_week Description: Sets the week that daylight savings time ends. Values: 1–5 Default: Setting: time_date.daylight_saving_end_day Description: Sets the day that daylight savings time ends. Values: Sunday, Monday, Tuesday, Default: Sunday Wednesday, Thursday, Friday, Saturday Setting: time_date.daylight_saving_end_hour Description:...

  • Page 100: Log" Module: Log Settings

    VSP600 Administrator and Provisioning Manual "log" Module: Log Settings The log settings control system logging activities. System logging may be required for troubleshooting purposes. The following logging modes are supported:  Serial/Console—system log output to an external console using a serial/RS-232 cable ...

  • Page 101: Remotedir" Module: Remote Directory Settings

    VSP600 Administrator and Provisioning Manual "remoteDir" Module: Remote Directory Settings The remote directory settings follow the format: remoteDir.[element]. All these settings are exported when you manually export the configuration from the VSP600. All the remote directory settings are included in the general configuration file. Setting: remoteDir.ldap_enable Description:...
  • Page 102 Sets the LDAP search base. This sets where the search begins in the directory tree structure. Enter one or more attribute definitions, separated by commas (no spaces). Your directory may include attributes like "cn" (common name) or "ou" (organizational unit) or "dc" (domain component). For example, ou=accounting,dc=vtech,dc=com Values: Text string Default:...
  • Page 103 VSP600 Administrator and Provisioning Manual Setting: remoteDir.ldap_number_filter Description: Sets the LDAP number filter. Values: Text string Default: Blank Setting: remoteDir.ldap_firstname_attribute Description: Sets the name attributes. Enter the name attributes that you want the VSP600 to display for each entry returned after an LDAP search. Separate each attribute with a space.
  • Page 104 VSP600 Administrator and Provisioning Manual Setting: remoteDir.ldap_incall_lookup_enable Description: Enables or disables LDAP incoming call lookup. If enabled, the VSP600 searches the LDAP directory for the incoming call number. If the number is found, the VSP600 uses the LDAP entry for CID info. Values: 0 (disabled), 1 (enabled) Default:...

  • Page 105: Web" Module: Web Settings

    VSP600 Administrator and Provisioning Manual "web" Module: Web Settings The web settings control the web server IP, port, and security settings. The web settings follow the format: web.[element]. All the web settings are included in the general configuration file. Setting: web.http_port Description: Sets the http port when http is enabled.

  • Page 106: User_Pref" Module: User Preference Settings

    VSP600 Administrator and Provisioning Manual "user_pref" Module: User Preference Settings The user settings are accessible to the VSP600 user. These settings are useful for initial setup. You may wish to remove these settings from auto-provisioning update files so that users do have their own settings overwritten. The user preference settings follow the format: user_pref.[element].

  • Page 107: Call_Settings" Module: Call Settings

    VSP600 Administrator and Provisioning Manual "call_settings" Module: Call Settings The call settings configure data related to a user's call preferences. The data is stored internally at /mnt/flash/CallSettings.xml. All the call settings (except one) follow the format: call_settings.account.x.[element] where x is an account number ranging from 1 to 6. All the call settings are included in the MAC-specific configuration file.
  • Page 108 VSP600 Administrator and Provisioning Manual Setting: call_settings.account.x.call_fwd_busy_enable Description: Enables or disables Call Forward Busy for account x. Values: 0 (disabled), 1 (enabled) Default: Setting: call_settings.account.x.call_fwd_busy_target Description: Sets the Call Forward Busy target number for account x. Values: Text string Default: Blank Setting: call_settings.account.x.cfna_enable...

  • Page 109: File" Module: Imported File Settings

    VSP600 Administrator and Provisioning Manual "file" Module: Imported File Settings The "file" parameters enable the provisioning file to import additional configuration files of various types, including:  Contact lists  Security certificates The following certificates are supported:  Per-account TLS certificate (you can choose to use the Account 1 certificate for all accounts) ...

  • Page 110: Mac-Specific Configuration File Settings

    VSP600 Administrator and Provisioning Manual MAC-specific configuration file settings Setting: file.ldap.trusted.certificate Description: URI of LDAP certificate to be imported; for example, <protocol>://<user>:<password>@<host>:<port>/<url-path> Values: Text string Default: Blank Setting: file.contact.directory.append Description: URL of contact directory to be imported. Entries in the imported file will be added to existing directory entries.

  • Page 111: Tone" Module: Tone Definition Settings

    VSP600 Administrator and Provisioning Manual "tone" Module: Tone Definition Settings The Tone Definition settings configure data for various tones for the purpose of localization. The Audio Manager component uses the data from this model to populate the mcu on bootup. Each tone definition must be a string of 12 elements separated by a space: "<num of freq>...
  • Page 112 VSP600 Administrator and Provisioning Manual Setting: tone.call_waiting_tone.element.x Description: Defines the call waiting tone element x. Values: Tone element string Default: Blank Setting: tone.hold_reminder_tone.num_of_elements Description: Sets the number of tone elements for the hold reminder tone. Values: 1–5 Default: Setting: tone.hold_reminder_tone.element.1 Description: Defines the hold reminder tone element 1.
  • Page 113 VSP600 Administrator and Provisioning Manual Setting: tone.stutter_dial_dial_tone.element.1 Description: Defines the stutter dial tone element 1. Values: Tone element string Default: 2 440 -180 350 -180 0 0 0 0 100 100 10 Setting: tone.stutter_dial_dial_tone.element.2 Description: Defines the stutter dial tone element 2. Values: Tone element string Default:...

  • Page 114: Profile" Module: Password Settings

    VSP600 Administrator and Provisioning Manual Setting: tone.ring_back_tone.element.1 Description: Defines the ringback tone element 1. Values: Tone element string Default: 2 440 -180 480 -180 0 0 0 0 2000 4000 65535 Setting: tone.ring_back_tone.element.x Description: Defines the ringback tone element x. Values: Tone element string Default:...

  • Page 115: Troubleshooting

    If you have difficulty with your VSP600 base station, please try the suggestions below. For customer service or product information, contact the person who installed your system. If your installer is unavailable, visit our website at businessphones.vtech.com or call 1 (888) 370-2006. Common Troubleshooting Procedures Follow these procedures to resolve common issues.
  • Page 116 VSP600 Administrator and Provisioning Manual Provisioning: "Use DHCP Option" is enabled, but the VSP600 is not getting a provisioning URL from the DHCP Server.  Ensure that DHCP is enabled in Network settings. Back to Contents Troubleshooting...

  • Page 117: Appendixes

    VSP600 Administrator and Provisioning Manual PPENDIXES Appendix A: Specifications Operating temperature: 32–122 °F (0–50 °C) Power requirements: Base: 5.0 Vdc @ 800 mA Handset charger: 6.0 Vdc @ 300 mA Handset: 2.4 V 550/750 mAh, Ni-MH battery pack Power over Ethernet: IEEE 802.3at supported, class 2 Ethernet network ports: 10/100 Mbps RJ-45 Port...

  • Page 118: Appendix B: Maintenance

    VSP600 Administrator and Provisioning Manual Appendix B: Maintenance Taking care of your products  Your VSP600 base station contains sophisticated electronic parts, so you must treat it with care.  Avoid rough treatment.  Place the handset down gently.  Save the original packing materials to protect your VSP600 base station if you ever need to ship it.

  • Page 119: Appendix C: Gpl License Information

    Beaverton OR 97008 ATTN: Information Technology Group — VSP600 GPL code request If your request does not fully comply with the foregoing requirements, VTech reserves the right to reject your request. Further, by requesting and receiving the available code, you release VTech, its affiliates, and its and their officers, directors, employees, and representatives (“VTech Parties”) from any liability or responsibility relating to such code,...

This manual is also suitable for:

Eristerminal vsp601Eristerminalvsp600

Table of Contents