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Troubleshooting
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Pages are not received.
The Page auto answer setting is set to Manual. Check the General Account
Settings.
Calls are answered on the headset rather than the speakerphone after I press a Line
key or
Answer
to answer a call.
Change the audio mode from Headset to Speaker. On the VSP726A, press MENU
> User Settings > Audio > Audio mode.
My computer can't connect to the network after plugging the Ethernet cable through
the PC port.
Make sure the VSP726A is connected to power. The PC port does not work when
the VSP726A does not have power source or during a power outage.
Make sure you plug the Ethernet cable connected to the router into the VSP726A
Ethernet port and the Ethernet cable connected to the computer into the VSP726A
PC port.
The firmware upgrade or configuration update isn't working.
Before using the WebUI, ensure you have the latest version of your web browser
installed. Some menus and controls in older browsers may operate differently than
described in this manual.
Ensure you have specified the correct path to the firmware and configuration files
on the SERVICING > Firmware Upgrade > Auto Upgrade page and the
SERVICING > Provisioning page.
If the phone is not downloading a MAC-specific configuration file, ensure the
filename is all upper case.
Provisioning: "Use DHCP Option" is enabled, but the VSP726A is not getting a
provisioning URL from the DHCP Server.
Ensure that DHCP is enabled in Network settings.
VSP726A Administrator and Provisioning Manual
213
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