Getting Help - Enterasys 7100G Series Hardware Installation Manual

Getting Help

For additional support related to the 7100G-Series switch or this document, contact
Enterasys Networks using one of the following methods:
World Wide Web
Phone
Email
Before contacting Enterasys Networks for technical support, have the following data ready:
• Your Enterasys Networks service contract number
• A description of the failure
• A description of any action(s) already taken to resolve the problem (for example, changing
mode switches or rebooting the unit)
• The serial and revision numbers of all involved Enterasys Networks products in the network
• A description of your network environment (such as layout, cable type, other relevant
environmental information)
• Network load and frame size at the time of trouble (if known)
• The device history (for example, if you have returned the device before, or if this is a recurring
problem)
• Any previous Return Material Authorization (RMA) numbers
Electrical Hazard: Warns against an action that could result in personal injury or death.
Riesgo Electrico: Advierte contra una acción que pudiera resultar en lesión corporal o la
muerte debido a un riesgo eléctrico.
Elektrischer Gefahrenhinweis: Warnung vor sämtlichen Handlungen, die zu Verletzung
von Personen oder Todesfällen – hervorgerufen durch elektrische Spannung – führen
können!
Risques d'électrocution: Met en garde contre un geste qui pourrait entraîner des
blessures ou la mort à la suite d'une électrocution.
www.enterasys.com/support
1-800-872-8440 (toll-free in U.S. and Canada)
or 1-603-952-5000
For the Enterasys Networks Support toll-free number in your country:
www.enterasys.com/support
support@enterasys.com
To expedite your message, please type [7100-Series] in the subject line.
Enterasys 7100G-Series Hardware Installation Guide xvii
Getting Help