Preparation For Return Shipment; Firmware Update - Samson Media 7 Mounting And Operating Instructions

Servicing
9.2 Preparation for return
shipment
Defective differential pressure meters can be
returned to SAMSON for repair.
Proceed as follows to return devices to
SAMSON:
1. Decontaminate the differential pressure
meter. Remove any residual process me-
dium.
2. Fill in the Declaration on Contamination.
The declaration form can be downloaded
from our website at
u www.samsongroup.com > Service &
Support > After-sales Service.
3. Remove differential pressure meter (see
section 11).
4. Send the differential pressure meter to
your nearest SAMSON subsidiary.
SAMSON subsidiaries are listed on our
website at u www.samsongroup.com
(About SAMSON > Sales offices).
68

9.3 Firmware update

Contact your local SAMSON engineering
and sales office or subsidiary to request a
firmware update. SAMSON subsidiaries are
listed on our website at
u www.samsongroup.com (About SAMSON
> Sales offices).
Required specifications
Please submit the following details on re-
questing a firmware update:
− Type
− Serial number
− Configuration ID
− Current firmware version
− Required firmware version
EB 9510 EN