Warranty - Gatekeeper Systems Digital Smart Recorder NiTRO 900 Manual

Warranty. . . .

Warranty
Warranty Warranty
Customer Limited Warranty
GATEKEEPER SYSTEMS INC. (Company) warrants that any product GATEKEEPER SYSTEMS INC. GATEKEEPER SYSTEMS INC. GATEKEEPER SYSTEMS INC.
manufactured or supplied by Gatekeeper Systems and found in the
reasonable judgment of Gatekeeper Systems to be defective in material
or workmanship will be repaired or replaced by Gatekeeper Systems
without charge for parts and labor.
This warranty shall cover the following periods and equipment:
Camcorder System Camcorder System
Camcorder System Camcorder System
Cameras - 1 year
Battery Adapters - 1 year
Plates & Enclosure Boxes - lifetime
Gatekeeper System Gatekeeper System
Gatekeeper System Gatekeeper System
Interior Cameras - 5 years
Exterior Cameras - 3 years
VCR - 1 year
GSX-900 / 1000 Digital Recorder - 1year
NiTRO-900 / 1000 Digital Recorder – 5 years (hard drives limited to 3
years)
Nitro 401 and Nitro 404 Digital Recorder – 3 years
Kingston SDHC Memory Card – Lifetime
All Accessories - 1 year
The warranty periods commence on the date of shipment. During the
period of the warranty the Company, at its discretion will repair and/or
replace all improperly functioning equipment caused by a
manufacturer's defect. This warranty does not protect against
accidental or intentional damage, vehicle electrical systems generating
steady state or transients, voltages or currents exceeding product
specification, loss, acts of nature, water damage, or any other event
that did not originate during the manufacturer of the product. DVR's
must be returned once every twelve months for service otherwise
warranty may be void.
The Gatekeeper Systems product including any defective part must be
returned to Gatekeeper Systems within the warranty period. The
expense of delivering Company product to Gatekeeper Systems for
warranty work will be paid by the customer. The expense of
delivering Company product back to the customer will be paid by
Gatekeeper Systems. Gatekeeper Systems' responsibility in respect to
claims is limited to making the required repairs or replacements and
no claim of breach of warranty shall be cause for cancellation or
rescission of the contract of sale. Proof of purchase complete with the
serial numbers of the products purchased will be required by the
customer to substantiate any warranty claim. All warranty work must
be performed by an authorized Gatekeeper Systems service
representative.
This warranty does not cover any Gatekeeper Systems' product that
has been subject to misuse, neglect, negligence, or accident, or that has
been operated in any way contrary to the operating instructions as
specified by Gatekeeper Systems either verbally, in writing, by
instructions written on the product or in the Gatekeeper Systems
Installation and Operating Manual. This warranty does not apply to
any damage to the Gatekeeper Systems product that is the result of
improper maintenance or to any Gatekeeper Systems' product that has
been altered or modified so as to adversely affect the products'
operation, performance or durability or that has been altered or
modified so as to change its intended use.
Gatekeeper Systems' is not responsible for lost or missing
video.
The warranty does not extend to repairs made necessary by
normal wear or by the use of parts or accessories which are either
incompatible with the Company product or adversely affect its
operation, performance or durability.
Gatekeeper Systems reserves the right to change or improve the
design of any Company product without assuming any obligation to
modify any product previously manufactured.
ALL IMPLIED WARRANTIES ARE LIMITED IN DURATION TO THE
SPECIFIED PERIOD FOR EACH PRODUCT CATEGORY AS LISTED IN THIS
DOCUMENT. ACCORDINGLY, ANY SUCH IMPLIED WARRANTIES
INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR
PURPOSE, OR OTHERWISE, ARE DISCLAIMED IN THEIR ENTIRETY
AFTER THE EXPIRATION OF THE APPROPRIATE WARRANTY
PERIOD. GATEKEEPER SYSTEMS' OBLIGATION UNDER THIS
WARRANTY IS STRICTLY AND EXCLUSIVELY LIMITED TO THE REPAIR
OR REPLACEMENT OF DEFECTIVE PARTS, AND GATEKEEPER
SYSTEMS DOES NOT ASSUME OR AUTHORIZE ANYONE TO ASSUME
FOR THEM ANY OTHER OBLIGATION.
GATEKEEPER SYSTEMS ASSUMES NO RESPONSIBILITY FOR
INCIDENTAL, CONSEQUENTIAL OR OTHER DAMAGES INCLUDING,
BUT NOT LIMITED TO THE EXPENSE OF RETURNING THE COMPANY
PRODUCT TO GATEKEEPER SYSTEMS CORPORATE HEAD OFFICE,
MECHANIC'S TRAVEL TIME, CUSTOMER LABOR EXPENSES,
TELEPHONE OR TELEGRAM CHARGES, RENTAL OF LIKE PRODUCT
DURING THE TIME WARRANTY SERVICE IS BEING PERFORMED,
TRAVEL, LOSS OF USE OF THE PRODUCT, LOSS OF TIME OR
INCONVENIENCE.
Warranty Service Warranty Service Warranty Service Warranty Service
To obtain warranty service, the purchaser must notify the Company
during the warranty period. The Purchaser will discuss the defect or
problem with a Company technician, and once the problem has been
verified the Company will issue a return material authorization number
(RMA) authorizing the purchaser to return faulty merchandise to the
Company for repair or replacement as determined by the Company.
It may be necessary for the customer to assist Gatekeeper Systems
in assessing failed product. Gatekeeper Systems may require the
customer to remove hardware, manipulate software and/or
perform other diagnostic activities. Failure to assist in and allow
remote diagnostic activities may result in a service fee being charged.
Advance replacements will be issued for the first 45 days from the
date of shipment.
This Warranty applies to all Company products manufactured by
Gatekeeper Systems and sold in the United States and
Canada.
This warranty gives you specific legal rights, and you may also have
other rights which vary from state to state.
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