Multi PRO – Operating Manual
with reference to all the electrical components and mechanical plastic moving parts
subject to normal wear, which must be replaced during routine maintenance;
when the products have been used in conjunction with or incorporated into equipment or
materials whose specifications have not been approved in writing by the selling company
tampering with the label showing the serial number of the machine;
fault or breakage due to transport, acts of vandalism, natural calamities or wilful damage;
wrong or bad installation of the product;
carelessness, negligence or lack of skill in using the product;
failure to comply with the operating instructions contained in the technical manual;
interventions for alleged defects or casual checks;
repairs carried out without our authorization.
Malfunctioning of the machine due to the software not being upgraded is not considered a
defect. SUZIOHAPP is not obliged in any way to upgrade the
upgrade the mechanical components which may be necessary due to new coins or banknotes
being introduced by the Italian and European authorities, when repairing a product that is
covered by the warranty. Such upgrades, however, can still be requested from SUZOHAPP and
the company is obliged to send a quotation to the customer prior to intervention. Any repair
or tampering carried out on the supplied goods by subjects who are not authorized by us will
render the warranty null and void. We declare we have carefully considered, to the best of our
knowledge and manufacturing practices, the issue related to preventing the goods supplied
from being violated by persons who intentionally intend to alter their operation. However, we
shall assume no liability for illegal conduct or damage that may result from the fraudulent use
of the goods supplied All required repairs not covered by the warranty must be paid for and
the SUZOHAPP price list shall apply; updates to the price list in question are communicated
on a regular basis.
ART. 4 – Limitation of Liability
Except for the cases mentioned in art. 1229 of the Italian Civil Code and for the mandatory law
provisions, for every damage or injury caused, directly or indirectly, by failures or delays of the
Seller or by the purchased products, including but not limited to lost profits and damage to
the corporate image, the compensation payable by the Seller shall never exceed 10% of the
amount paid by the Purchaser for the product that caused the damage.
ART. 5 – Delivery
The goods included in the scope of the supply are considered as delivered when and where
they are passed on to the carrier; our company, therefore, shall not be held liable for any total
or partial shortages, damages or delays related to transport. Upon delivery, the recipient must
duly note any obvious defects on the bill of lading. The Purchaser's refusal to accept or collect
the ordered goods, or part thereof, does not suspend his obligation to pay. The terms of
delivery indicated in the order confirmation allow for a grace period of 60 days. Upon delivery,
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software
free of charge, or to
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