Comestero Suzohapp Multi PRO Operating Manual page 8

GENERAL WARRANTY CONDITIONS
Please read the following carefully to understand the general warranty conditions for
this product.
ART.1 - Scope of application
These general terms and conditions shall apply to all the goods and services provided by our
company. Placing any orders shall imply the full and unconditional acceptance of these
general terms and conditions of sale. The sale contract shall be regarded as finalised when
the Purchaser receives the order confirmation from the Seller.
ART. 2 - Electromagnetic compatibility and safety
Our company certifies that the supplied goods comply with the electromagnetic compatibility
and safety standards; mandatory declarations are indicated in detail on the plates and labels
affixed on the products and in the technical documentation attached or available at our
premises. The recipients of the supply undertake to use or market the supplied goods,
ensuring the integrity, completeness and usability of such information.
ART. 3 – Warranty
Except in cases where the mandatory provisions contained in Leg. Decree No.206/2005
("Consumer Code") or in other relevant laws are to be applied, the goods and services are
supplied under warranty by our company for a period of 12 months. The term starts from the
date of purchase of the product. The warranty is exclusively limited to the normal operation
of the goods supplied and to the result of the service provided. The warranty exclusively
involves the repairs or replacement of the goods. Restoration of the goods to their normal
operative state shall be carried out in our factory. For any matter not provided for herein, even
regarding warranty voidance and limitation, art. 1512 of the c.c. shall apply. Our company
shall not be liable in any way for the operation of the supplied goods in ambient or technical
conditions other than those provided for by our specifications, usually set out in the technical
documentation. Any liability for direct or indirect damages not arising from the malfunction is
expressly excluded.
The warranty is void and null in case the purchaser should be insolvent. The warranty does
not apply in the following cases:
 lack of or improper maintenance, even if carried out by qualified personnel;
 repairs or alterations unilaterally made by the purchaser, on his own initiative;
 inadequate or irregular power line voltage, insufficient flow rate and electrical system
faults;
 corrosive action of detergents;
 software/hardware operation errors or failure, or loss of data recorded by the purchaser
as a result of storms, lightning, high temperature or power voltage fluctuations,
earthquakes, fire, etc;
EN
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