Troubleshoot A Cordless System; Troubleshoot A Base - Honeywell Voyager XP 1470g Series User Manual

•
•
•
Is the scanner having trouble reading your symbols?
If the scanner isn't reading symbols well, check that the symbols:
•
•
•
Is the bar code displayed but not entered?
The bar code is displayed on the host device correctly, but you still have to press a
key to enter it (the Enter/Return key or the Tab key, for example).
•
If you aren't sure what programming options have been set in the scanner, or if you
want the factory default settings restored, refer to
page 175.

Troubleshoot a Cordless System

Troubleshoot a Base

Note: Visit the Services and Support section of our website (www.honeywellaidc.com) to
check for the latest software for both the scanner and the base.
If your base is not functioning properly, review the following troubleshooting
guidelines to try to isolate the problem.
Is the red LED on?
If the red LED isn't illuminated, check that:
•
•
Is the green LED on?
If the green LED isn't illuminated, check that:
•
•
210
The cable is connected properly.
The host system power is on (if external power isn't used).
The trigger works.
Aren't smeared, rough, scratched, or exhibiting voids.
Aren't coated with frost or water droplets on the surface.
Are enabled in the scanner or in the decoder to which the scanner connects.
You need to program a suffix. Programming a suffix enables the scanner to
output the bar code data plus the key you need (such as "CR") to enter the data
into your application. Refer to
further information.
The power cable is connected properly and there is power at the power source.
The host system power is on (if external power isn't used).
The scanner is correctly placed in the base.
There is external power or 12 volt host power.
Prefix/Suffix Overview
Reset the Custom Defaults
Voyager 1470/1472 User Guide
beginning on page 93 for
on