Wells M42004 Owner's Manual page 2

LIMITED EQUIPMENT WARRANTY
Wells Manufacturing warranties new M42004 ovens to be free from
defects in material and/or workmanship for a period of three [3] years
from the date of original installation, except as noted below. Defects
that occur as a result of any normal use or function, within the time
period and limitations defi ned in this warranty, will at Wells' discretion
have the parts replaced or repaired by Wells or a Wells-authorized
service agency.
THIS WARRANTY IS SUBJECT TO ALL LISTED CONDITIONS.
Repairs performed under this warranty are to be performed by a Wells-
authorized service agency. Wells will not be responsible for charges
incurred or service performed by non-authorized repair agencies.
In all cases, the nearest Wells-authorized service agency must be used.
Wells will be responsible for normal labor charges incurred in the repair
or replacement of a warrantied product within 50 miles (80.5 km) of
an authorized service agency. Time and expense charges for anything
beyond that distance will be the responsibility of the owner. All labor
will need to be performed during regular service hours. Any overtime
premium will be charged to the owner. For all shipments outside the
U.S.A. and Canada, please see the International Warranty for specifi c
details.
It is the responsibility of the owner to inspect and report any shipping
damage claims, hidden or otherwise, promptly following delivery.
No mileage or travel charges will be honored on any equipment that is
deemed portable. In general, equipment with a cord and plug weighing
less than 50 lb. (22.7 kg) is considered portable and should be taken or
shipped to the closest authorized service agency, transportation prepaid.
CONTACT
Should you require any assistance regarding the operation or
maintenance of any Wells equipment; write, phone, fax or email
our service department. In all correspondence mention the
model number and the serial number of your unit, as well as
the voltage or type of gas you are using.
Business hours are 8:00 a.m. to 4:30 p.m. Central Standard Time
Telephone 314.678.6314
Fax 314.781.2714
Email customerservice@star-mfg.com
www.wells-mfg.com
The foregoing warranty is in lieu of any and all other warranties expressed or implied and constitutes the entire warranty.
i
WARRANTY EXCLUSIONS
THE FOLLOWING WILL NOT BE COVERED UNDER WARRANTY.
• Any product which has not been installed, cleaned, maintained, or
used in accordance with the directions published in the appropriate
installation sheet and/or owner's manual as well as national and local
codes, including incorrect gas or electrical connection. Wells is not
liable for any unit which has been mishandled, abused, misapplied,
subjected to chlorides, harsh chemicals, or caustic cleaners, damaged
from exposure to hard water, modifi ed by unauthorized personnel,
damaged by fl ood, fi re, or other acts of nature [or God], or which
have an altered or missing serial number.
• Installation, labor, and job checkouts, calibration of heat controls,
air and gas burner/bypass/pilot adjustments, gas or electrical
system checks, voltage and phase conversions, cleaning
of equipment, or seasoning of griddle surface.
• Replacement of fuses or resetting of circuit breakers, safety
controls, or reset buttons.
• Replacement of broken or damaged glass components, quartz
heating elements, and light bulbs.
• Labor charges for all removable parts in gas charbroilers and
hotplates, including but not limited to burners, grates, and
radiants.
• Any labor charges incurred by delays, waiting time, or operating
restrictions that hinder a service technician's ability to perform
service.
• Replacement of items subject to normal wear or items that can
easily be replaced during a daily cleaning routine, such as but not
limited to knobs, bulbs, fuses, quartz heating elements, baskets,
racks, and grease drawers.
• Components that should be replaced when damaged or worn, but have
been fi eld-repaired instead [eg. fi eld-welded fry pots].
• Any loss of business or profi ts.
ADDITIONAL WARRANTIES
Specialty/chain specifi c versions may also have additional and/or
extended warranties.
PRODUCTS
universal ventless hoods
canopy hoods
"Cook'n Hold" equipment [HW10,
HWSMP, LLSC7, LLSC7WA, LLSC11,
and LLSC11WA]
cast iron grates, burners, and burner
shields
original Wells parts sold to repair
Wells equipment
Service First
PARTS LABOR
2 years 1 year
2 years 1 year
2 years 1 year
1 year
90 days
1 year