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• Enter 3 and press # to enable 2 lines to have blind transfer capabilities. Busy
or unanswered calls are not transferred to a voice mailbox and will ring until
answered.
Default: 0 (two lines with supervision).
For additional information about this feature, refer to Section 5.13.
P
39: R
ROGRAM
OTARY DIAL TELEPHONE SUPPORT
Calls from a rotary (pulse) telephone, or in some cases from overseas, are unable
to dial any digits during the auto-attendant, since voice mail can only respond to
DTMF (Dial Tone Multi Frequency) dialed digits. This feature allows the caller to
automatically be transferred to the operator (extension 10 by default) if no DTMF
digits are received, as opposed to being disconnected after the main greeting for
no DTMF digit(s) dialed. Disconnecting the caller if there is no DTMF digit(s)
detected will prevent callers who hang up during the main greeting from ever
ringing through to the operator (extension 10), causing false ringing at the
operator station. If your telephone company does not provide positive disconnect
signal or your telephone lines are part of a building's PBX (Public Branch
Exchange) system that is slow in sending positive disconnect, disconnecting the
caller will help you avoid tying up your telephone lines for a period of time longer
than necessary.
1. While in programming mode, and when prompted for the program number,
enter 39.
2. Press #.
3. When prompted, press 1 to enable or 2 to disable.
4. Press #.
Default: Rotary dial telephone support is enabled. Calls will transfer to the
operator if no DTMF is received.
P
40: T
ROGRAM
ELEPHONE LINE CENTRAL OFFICE
Do not change this setting without first consulting Black Box Technical
Support at 724-746-5500.
The hook flash time(or flash time) that is sent over the CO line (flash 52) can be
changed to accommodate different countries' flash times to better use the
M
indicates that the program can be monitored using 50#.
See Program 50 for details.
CHAPTER 4: Programming the Voice Pro System
NOTE
M
(CO)
CAUTION
M
HOOK FLASH TIME
51
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