Verathon BLADDERSCAN PRIME Operation & Maintenance Manual page 79

4. Using a cotton swab dipped in isopropyl alcohol (IPA), wipe along the length of the print head. Do not
use your fingers or any hard or abrasive surfaces to clean the print head.
5. Allow the print head to dry completely.
6. Ensure that there is no lint or visible debris on the print head.
7. Verify the position of the printer driver roller in the printer door:
• The printer driver roller plastic bushings should rest inside the light gray plastic clips in the printer
door as shown. The white gear should be outside the clip.
• If the printer driver roller has fallen out of the gray clips, replace the driver roller according to the
instructions in the procedure
8. Load the thermal paper and close the printer door according to the instructions in the procedure
Thermal Paper into the Printer
9. If the printer continues to produce irregular printouts, contact Verathon
Operations & Maintenance Manual: Help & Troubleshooting
Replace the Printer Drive Roller
on page 56.
on page 73.
Customer Care.
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