Avery Dennison SNAP 700 User Manual page 68

68
Printer says "Boot Error 4"
or "Hardware error 4.
Printer requires service"
or "Cannot
communicate with the
MCB. Change the MCB"
during power up.
(Message depends on
software version.)
Printer says "Running
Backup Operating
System. Please
upgrade" after power
up. (Message depends
on software version.)
Printer says "Running
Safe Operating System.
Please upgrade" after
power up. (Message
depends on software
version.)
Machine does not receive
data.
All manuals and user guides at all-guides.com
1) PCB failure
2) Motherboard Failure
1) Upgrade failure
1) Software failure
1) Communications cable is
loose or unconnected.
2) Incompatible communication
cable
3) Machine is not powered on or
has not
diagnostics tests.
4) Data sent to wrong printer.
5) Configuration incorrect in
PCMate Platinum .
6) Faulty Mother Board
IF THE RECOMMENDED CORRECTIVE ACTIONS DO NOT
RESOLVE THE PROBLEM (S), CONTACT YOUR LOCAL
AVERY DENNISON REPRESENTATIVE.
User's Manual—SNAP™ 700 Printer
1) Replace MCB Board
1) Replace motherboard
1) Upgrade to the latest operating system.
1) Upgrade to the latest operating system.
NOTE: The safe operating system will run
the printer, but it does not have the latest
features and improvements. Upgrade as
soon as possible.
1) Check and secure both ends of the serial
cable with the thumbscrews.
1) Ensure the communication cable is a null
modem serial cable with DB9F connector.
1) Power machine on and wait until machine
completed ready light is on. Re-download data.
1) In PCMate Platinum change to the printer
where the data is intended to be sent.
1) Reconfigure PCMate Platinum for AVERY
DENNISON PCL printer as per your
PCMate Platinum manual.
1) Replace the Mother Board.