Electrical Troubleshooting; Power Up / Sign On / Communications - Avery Dennison SNAP 500 User Manual

User's Manual—SNAP™ 500 Printer

10.0 Electrical Troubleshooting

10.1 Power Up / Sign On / Communications

Problem
LEDs do not light.
LEDs flash
Printer says "Boot Error
1" or "Hardware error
1. Printer requires
service" or "PCI
interface bad. Change
the MCB" during
power up
Printer says "Boot Error
2" or "Hardware error
2. Printer requires
service" or "BIOS
Corrupted. Replace
the motherboard or
reset the BIOS" during
power up
Printer says "Boot Error
3" or "Hardware error
3. Printer requires
service" or "Corrupted
safe operating system.
Replace the flash disk"
during power up.
(Message depends on
software version.)
All manuals and user guides at all-guides.com
Probable Cause
1) Incorrect supply voltage.
2) Machine is not plugged in.
3) Missing or blown fuse(s).
1) PC board power failure
1) PCB failure
2) Motherboard failure
1) Corrupted BIOS
2) Motherboard failure
1) Flash Disk Failure
2) Motherboard Failure
Corrective Action
1) Confirm that the AC entry is configured for
the line voltage intended to be applied to
the machine. Failure to do so can damage
the machine's internal power supply. Refer
to Appendix 1, "Fuse Configuration."
1) Check that both ends of the power cord are
plugged in securely.
2) Confirm that the outlet the machine is
plugged into has power.
1) Check that the fuse(s) located inside the
AC entry are present and intact. Replace
as needed. Refer to Appendix 1, "Fuse
Configuration."
1) Cycle the power off and back on again.
1) Replace MCB board
1) Replace motherboard
1) Connect a standard PC monitor and
keyboard to the printer and follow the
instructions found in the Engineering
Bulletin "06_015_500_BIOS_Revised.doc"
to reset the BIOS settings.
1) Replace motherboard
1) Replace Flash Disk Module
1) Replace motherboard
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