Avery Dennison SNAP 500 User Manual page 66

66
Printer says "Boot Error
4" or "Hardware error
4. Printer requires
service" or "Cannot
communicate with the
MCB. Change the
MCB" during power
up. (Message depends
on software version.)
Printer says "Running
Backup Operating
System. Please
upgrade" after power
up. (Message depends
on software version.)
Printer says "Running
Safe Operating
System. Please
upgrade" after power
up. (Message depends
on software version.)
Machine does not
receive data.
All manuals and user guides at all-guides.com
1) PCB failure
2) Motherboard Failure
1) Upgrade failure
1) Software failure
1) Communications cable is
loose or unconnected.
2) Incompatible communication
cable
3) Machine is not powered on or
has not completed diagnostics
tests.
4) Data sent to wrong printer.
5) Configuration incorrect in
PCMate.
6) Faulty Mother Board
IF THE RECOMMENDED CORRECTIVE ACTIONS DO NOT
RESOLVE THE PROBLEM (S), CONTACT YOUR LOCAL
AVERY DENNISON REPRESENTATIVE.
User's Manual—SNAP™ 500 Printer
1) Replace MCB Board
1) Replace motherboard
1) Upgrade to the latest operating system.
1) Upgrade to the latest operating system.
NOTE: The safe operating system will run
the printer, but it does not have the latest
features and improvements. Upgrade as
soon as possible.
1) Check and secure both ends of the serial
cable with the thumbscrews.
1) Ensure the communication cable is a null
modem serial cable with DB9F connector.
1) Power machine on and wait until machine
ready light is on. Re-download data.
1) In PCMate change to the printer where the
data is intended to be sent.
1) Reconfigure PCMate for AVERY
DENNISON PCL printer as per your
PCMate manual.
1) Replace the Mother Board.