Troubleshooting; Error Codes - Avery Dennison Monarch FreshMarx 9417+ Operator's Handbook Manual

T R O U B L E S H O O T I N G
This chapter lists some common printer problems and solutions.
Problem
The screen is off or the
printer is not responding.
The printer does not print,
has voids, or is too light.
Printing stops OR the printer
does not correctly advance
from one label to the next.
E r r o r C o d e s
Contact your System Administrator if you cannot clear an error or you see an error not listed
below. Many of these errors require action by your System Administrator.
Code(s)
004 - 005
267 – 271; 410 - 413
703 - 704
706
750
751 - 753
756
757
768
790 - 791
904 – 911
SYSTEM ERROR
VECTOR ##
Action
Press the Power Button to turn the printer off, press it again to
turn the printer back on. If the printer will not turn off, unplug
it from the outlet, wait 10 seconds, then plug it back in.
Make sure the printer is turned on and has power.
Correctly load supply.
Clean the printhead.
Clear any jammed labels.
Correctly load supply.
Make sure your printer is turned on and has power.
Description
Supply size is incorrect. Reload the correct supplies. See
Supplies" in Chapter 1 for more information.
Communication error. See your System Administrator.
Supply Error. Load supplies or make sure they are loaded correctly.
Remove any jammed supplies. See
5 for more information.
Printhead overheated. Turn off the printer to let it cool.
The printer sensed a problem with a mark on the supplies. Check
the supplies to see if they are loaded correctly.
The printer is out of supplies. Load supplies.
The calibrated supply length differs by plus or minus .25 inches from
the format. Load correct supplies.
Printhead error. See your System Administrator.
The printer is busy or has an error pending. Turn off the printer, wait
two seconds, and then turn it back on.
System error. See your System Administrator.
System error. See your System Administrator.
"Clearing Label Jams" in Chapter

Troubleshooting 6-1

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