Additional Information - Hach DR/850 Procedures Manual

ADDITIONAL INFORMATION

Label Information
Shipping
Claims and Returns
Labels on Hach chemicals and reagents supply the following:
•
Product Name -- In French, German, Italian and Spanish as well as
English is printed on all but the smallest-size labels.
•
Hach Catalog Number -- Makes reordering easy and helps match the
appropriate MSDS.
•
Storage Information and Lot Numbers -- Lot numbers made up of
letters and numbers indicate an extended shelf life; a four-digit number
indicates items should be rotated and checked with a standard to
confirm performance. The lot number is essential if you call for
technical assistance or with questions about reagent performance.
Our experienced warehouse staff packages your orders for safe arrival.
Unless we are instructed otherwise, the best and most efficient mode of
transportation is selected. Motor freight shipments will be sent freight
collect unless you specify otherwise at the time you order.
If you have questions about methods for shipment and availability of
special packaging, please ask when you place your order.
We take extreme care to fill, check, re-check and pack orders properly. If
errors or damages should occur, please report details to our Loveland
Customer Service Department and to the carrier immediately. Be sure to
keep all containers and packing materials.
AUTHORIZATION MUST BE OBTAINED from Hach when returning
items for any reason. Call 1-800-227-4224 toll free. ALL "FREIGHT
COLLECT" SHIPMENTS OR MERCHANDISE RETURNED
WITHOUT PROPER AUTHORIZATION FROM HACH WILL BE
REFUSED.
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