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N5280A
Keysight Support, Services, and Assistance
Keysight Support, Services, and Assistance
Service and Support Options
There are many other repair and calibration options available from the Keysight
Technologies support organization. These options cover a range of service
agreements with varying response times. Contact Keysight for additional
information on available service agreements for this product.
Contacting Keysight
Assistance with test and measurement needs, and information on finding a
local Keysight office are available on the Internet at:
http://www.keysight.com/find/assist
If you do not have access to the Internet, contact your field engineer.
In any correspondence or telephone conversation, refer to the Keysight
product by its model number and full serial number. With this information,
the Keysight representative can determine the warranty status of your unit.
Shipping Your Product to Keysight for Service or Repair
Keysight Technologies reserves the right to reformat or replace the
internal hard disk drive in your analyzer as part of its repair. This will erase
all user information stored on the hard disk. It is imperative, therefore, that
you make a backup copy of your critical test data located on the analyzer's
hard disk before shipping it to Keysight for repair.
If you wish to send your instrument to Keysight Technologies for service or
repair:
— Include a complete description of the service requested or of the failure and
— Remove and retain the front handles and all rack mount hardware. The
— Remove and retain the front handles and all rack mount hardware. The
— Contact Keysight for instructions on where to ship your analyzer.
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a description of any failed test and any error message.
analyzer should be sent to Keysight in the same configuration as it was
originally shipped.
analyzer should be sent to Keysight in the same configuration as it was
originally shipped.
Keysight N5280A User's and Service Guide
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