Troubleshooting; Gui Controls Unresponsive After Installation; Restore Defaults - Microchip Technology CAP1 Series User Manual

CAP1xxx Evaluation Board User's Guide

8 Troubleshooting

8.1

GUI Controls Unresponsive After Installation

Restart the computer. In some cases, a restart is required after installation.
8.2

Restore Defaults

To restore defaults, press the F6 key on the keyboard or click the Defaults button (see
"Defaults Button"). Alternatively, unplug the USB mini connector from the CAP1xxx evaluation board,
then plug it in again.
8.3 Control Panels Freeze
If the control panels freeze for unknown reasons, communications cannot be stopped, and the program
cannot be closed, disconnect the USB cable from the CAP1xxx evaluation board, then close the
program. Reconnect the evaluation board, then restart the CAP1xxx GUI.
8.4 Values in GUI Control Panels Don't Match Registers
It's possible that the GUI control panels can get out of sync with the actual register values when
disconnecting and reconnecting the CAP1xxx evaluation board. If this occurs, click the Update All
Registers button (see
8.5 Communications Fail
If the device fails to communicate through the
on the Communications Status and Control Panel. The CAP11xx evaluation board has a 0 ohm resistor
connected between VDD and the ADDR_COM pin, and the CAP12xx devices have a static address
that can only be changed at the Microchip Test Facility. So the
(0101_000r/w). If an external board has been connected to the evaluation board's 8-pin
communications header, a new address may need to be selected. If communications were stopped
when the evaluation board was disconnected, click the Run button (see
Buttons").
 2013 Microchip Technology Inc.
Section 4.5.4, "Update All
I2C
Registers").
bus, ensure the correct
I2C address should be 28 (50)
Section 4.5.1, "Stop and Run
Section 4.5.6,
I2C address is displayed
DS50002221A-page 43