Troubleshooting - Sharp AR-C260 Operation Manual

TROUBLESHOOTING

Problems related to general functions of the machine are described in this section. For problems related specifically
to copying, see page 7-4. For problems related to network scanner functions, see the operation manual for that
function. For problems related to the saddle stitch finisher refer to page 3-12 of this manual. Problems are not always
due to machine failure and in many cases can be easily resolved by following the solutions in the table below. If it is
determined that service is required, turn the power switch off, unplug the power cord and request service.
If the message "CALL FOR SERVICE. CODE:**-**" appears in the touch panel, turn off the main switch, wait about
10 seconds, and then turn the main switch back on. If the message still appears after turning the switch off and
on several times, it is likely that a failure has occurred to be required service. In this event, stop using the machine,
unplug the power cord, and contact your Sharp dealer.
Note : Letters and numbers appear in "**-**" above. When you contact your Sharp dealer, please tell your dealer
what letters and numbers appear.
Problem
Printer plugged in?
Main power switch on?
READY indicator off?
Message indicating need to load paper
displayed?
The machine does
Message indicating need to replace the
not operate.
toner cartridge displayed?
Message indicating a paper misfeed
displayed?
A message appears saying that the
power must be turned off and then
turned on.
A message appears saying that this type
Copying/printing is
of paper cannot be used for two-sided
not possible
copying.
Incorrect display of paper sizes 12" x 18",
Incorrect bypass
11" x 17", 8-1/2" x 14", 8-1/2" x 13", 8-1/2"
tray paper size
x 11"R, A3W, A3, B4, or A4R only.
The number of sheets placed on the bypass
Copying/printing on
tray exceeds the maximum number.
paper from the
bypass tray is
The bypass guide is not adjusted to the
skewed
size of the loaded paper.
The paper size and paper type have not
been set.
Paper from the
bypass tray The number of sheets placed on the bypass
misfeeds tray exceeds the maximum number.
The bypass guide is not adjusted to the
size of the loaded paper.
If too many pages collect on the output
Printing stops
tray, the tray full sensor activates and
before the job is
stops printing.
finished
You have run out of paper.
Smudges on printed Does a message appear indicating the
sheets need for maintenance?
Color deviations When printing in color, character and color
occur. deviations appear.
2-24
Check
Plug the printer into a grounded outlet.
Turn on the main power switch.
The printer is warming up. (Warm-up time is
approximately 99 seconds.) Wait until the
READY indicator lights up.
Load paper. (page 2-2)
Replace the toner cartridge.(page 2-15)
Remove misfed paper. (page 2-18)
Turn off the main switch, wait about 10 seconds,
and then turn on the switch again. If the same
message appears after turning the main switch off
and on several times, it is possible that the machine
needs service. In this event, contact your dealer.
Two-sided printing is not possible on special
paper. Use paper that can be used for automatic
two-sided printing. (page 2-10)
When loading sizes 12" x 18", 11" x 17", 8-1/2" x
14", 8-1/2" x 13", 8-1/2" x 11"R, A3W, A3, B4, or
A4R, be sure to open the tray extension.
Do not place more than the maximum number of
sheets.
Adjust the bypass guide to the size of the loaded
paper.
Be sure to set the paper size and paper type
when using special size or special type papers.
(page 2-12)
Do not place more than the maximum number of
sheets.
Adjust the bypass guide to the size of the loaded
paper.
Remove the paper from the output tray.
Load paper. (page 2-2)
Please contact the your dealer as soon as
possible.
Perform color registration as explained on pages
10 and 11 of the key operator's guide.
Solution or cause