Unloading, Unpacking And Inspecting A New Dispenser - Bennett 3700 Series Installation Manual

Unloading, Unpacking, and Inspecting a New Dispenser
Bennett dispensers are bolted to a pallet and then carefully packaged with cardboard/styrofoam liners
and a cardboard exterior carton. The entire package is then securely wrapped with plastic shrink wrap.
Use a fork lift to lift the dispenser while it is still on the pallet.
Before signing the freight delivery receipt, inspect the carton and pallet for any obvious signs of damage
that may have damaged the dispenser. If any damage is found, instruct the delivery driver to make a
notation on the delivery receipt before signing it. If possible, open the carton and inspect the dispenser
before signing the delivery receipt.
Bennett dispensers are shipped Ex-Works. This means that the title to the equipment passes to the
purchaser at the time the equipment is loaded on the truck at our factory. Freight damage claims are
the responsibility of the purchaser. Bennett will assist in preparing any damage claim, by helping
identify and price any parts necessary to make needed repairs.
Carefully remove the plastic shrink-wrap from the carton. Then carefully remove the cardboard
container and any inside liners. DO NOT DISCARD THE PACKAGING. Should the need arise to
repackage the dispenser, the cardboard packaging can be reused. Plastic shrink-wrap can be
purchased at office supply stores or industrial packaging stores.
Examine the exterior panels for any signs of freight damage. If damage is found after signing for
delivery, call the freight carrier immediately and request an inspection. DO NOT DISCARD THE
PACKAGING; the inspector will want to examine it.
Once you are sure that there is no freight damage to the exterior of the dispenser, use the door key
(wire tied to the nozzle hook) to unlock the lower door. Remove the lower door from both sides of the
dispenser. Visually examine the interior of the dispenser for shipping damage. While the dispenser is
extremely sturdy, a dispenser that has been "dropped" can suffer damage internally even while it
appears normal on the exterior.
Read the model/serial plate of the dispenser and check to confirm that the hydraulic configuration
matches the order specified.
Report any non-shipping related problems to Bennett Customer Service by mail, facsimile, telephone or
e-mail at the locations specified below:
Bennett Pump Company
Customer Service Services
1218 East Pontaluna Road
Spring Lake, MI 49456
Telephone from USA 1-800-423-6638
Telephone from outside USA 231-798-1310, Extension 287 or 269
Facsimile: 231-799-6202
Email: techhelp@bennettpump.com
Website: www.bennettpump.com
For new manuals, visit our web page at www.bennettpump.com
120001 Rev K 1-19-18
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