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9.4.3
Loss of or Missing Option Module (Group 4)
The fault group Loss of or Missing Option Module occurs when a LAN interface module, BTM, or BRM
fails to respond. The failure may occur at power-up or store of configuration if the module is missing
or during operation if the module fails to respond. This may also occur due to hot removal of an
option module.
Default action: Diagnostic. Configurable
3C hex/60 decimal, Module in Firmware Update Mode
The CPU generates this error when it finds a module in Firmware Update mode. Modules in this
mode will not communicate with the CPU.
Correction
1) Run the firmware update utility for the module.
2) Reset the module with the push-button.
3) Power-cycle the entire system.
4) Power-cycle the rack containing the module.
63 hex/99 decimal, Module Hot Removed
The CPU logs this fault when it detects hot removal of an option module such as the LAN interface
module. No correction necessary
All Others, Module Failure During Configuration
The CPU generates this error when a module fails during power-up or configuration store.
Correction
1) Power off the system. Replace the module located in that rack and slot.
2) If the board is located in an expansion rack, verify BTM/BRM cable connections are tight and the
modules are seated properly; verify the addressing of the expansion rack.
3) Replace the BTM.
4) Replace the BRM.
5) Replace the rack.
9.4.4
Addition of, or Extra Rack (Group 5)
This fault group occurs when a configured expansion rack with which the CPU could not
communicate comes online or is powered on, or an unconfigured rack is found.
Action: Non-configurable.
1, Extra Rack
Correction
1)
Check rack jumper behind power supply for correct setting.
2)
Update the configuration file to include the expansion rack.
Note: No correction necessary if rack was just powered on.
GFK-2950C
February 2018
Chapter 9. Diagnostics
399
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