CONTENTS Introduction Safety and warnings Installation instructions Before your first wash Safety features Control panel Wash cycles ActiveIntelligence™ Auto and manual dose Wash preparation Getting started quickly Customising wash cycle Caring for your washer Before you call for service Fault codes Troubleshooting Manufacturer’s warranty Customer Care...
INTRODUCTION Welcome Thank you for buying a Fisher & Paykel clothes washer. We are proud of this washer and trust it will serve you well for many years. At Fisher & Paykel, we aim to provide innovative products that are simple to use, ergonomic and environment-friendly.
SAFETY AND WARNINGS WARNING! Electric Shock Hazard If you are using an extension cord or a portable electrical outlet device (eg multi-socket outlet box), ensure that it is positioned so that it does not come into contact with water or moisture. Failure to do so may result in death or electrical shock. IMPORTANT SAFETY INSTRUCTIONS WARNING! When using your clothes washer, follow basic precautions, including the following:...
INSTALLATION INSTRUCTIONS INSTALLATION INSTRUCTIONS Accessories Check if you received the following accessories with your Fisher & Paykel washer. You will find them inside the drum or attached to the packaging. 2 x Inlet hose(s) ● ● 1 x Inlet valve cap ● ● 1 x Drain hose guide ●...
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INSTALLATION INSTRUCTIONS Detach the drain hose from the plastic clasp, and remove the clasps on the side of the transit braces. Removing the drain hose Remove the 10 transit brace screws from the left and right sides, and near the centre of the top brace (refer to C).
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INSTALLATION INSTRUCTIONS Product dimensions FRONT VIEW TOP VIEW Wall PRODUCT DIMENSIONS Overall height of product Overall width of product Overall depth of product (including dial and door when closed) Depth with door open 1110 Minimum door clearance to adjacent wall Standpipe or spigot height 600 – 1000 MAXIMUM CAPACITY Note: the exact height of your washer is dependent on how far the feet are extended...
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INSTALLATION INSTRUCTIONS Location IMPORTANT! Install the washer on a solid and level floor surface ensuring it has at least 20mm clearance on each side. The washer must not be installed on any soft or textured floor coverings (eg carpet, rugs). Note: This washer must not be installed and operated on a plinth.
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INSTALLATION INSTRUCTIONS IMPORTANT! The hot water temperature should not exceed 65°C and the cold water temperature not exceed 35°C. Temperatures above these may cause the washer to fault or cause damage to the washing machine. If you have an uncontrolled water heating source (eg a wet back or solar heating system) you should fit a Hot ‘N’...
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INSTALLATION INSTRUCTIONS Draining Placing the drain hose in a standpipe or tub To guide the drain hose over the tub or standpipe, the hose guide must be fitted to Pull hose the drain hose. The height of the standpipe through or tub should be between 600 – 1000mm.
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INSTALLATION INSTRUCTIONS Electrical connection This appliance must be connected to a 220V – 240V, 50Hz, sinusoidal, minimum 10A electrical supply. Release the power cord (transit bolts must be removed). Remove and discard the plastic pin cover and plug into a wall socket. Connect the appliance to an earthed outlet protected by a fuse of suitable capacity. Check the power cord for damage and make sure it is not squashed or twisted when ●...
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INSTALLATION INSTRUCTIONS Completing the installation Installation test cycle IMPORTANT! Do this before you wash any items in your washer. This is to check that your washer is installed correctly and that it is functioning properly prior to use. We recommend you complete an initial manual cycle with an empty drum and half a dose of detergent in order to remove any residues from the manufacturing process.
BEFORE YOUR FIRST WASH Before you start, mark ( ) accordingly if you have gone through the checklist below: Have the packaging and transit bolts been removed? Is the drain hose threaded through the hose guide ‘U bend’ (with no more than 20mm extended) and hooked into your standpipe or tub, or attached to a spigot? Is the hot water hose connected to the hot valve (colour-coded orange)?
SAFETY FEATURES Door lock The door of your washer will lock once you touch and will stay locked until the washer beeps at the end of the cycle, ensuring safety for you and your family while your washing machine is operating. Unlocking the door during the cycle You can open the door to add or remove items during the wash simply by touching the ...
CONTROL PANEL Everyday 1400 POWER Cottons Heavy 1100 REMOTE Manual Sports Delicate Hold 3s Everyday Softener Quick Easy Iron Detergent No Delay Cold No Spin Rinse Bulky Spin Allergy Towels Wool Add a Adjust Options Auto Wash Spin Adjust Keylock Drum Clean Garment Dose...
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CONTROL PANEL Add a Garment The ‘Add a Garment’ option enables you to add or remove items during the wash stage of the cycle, under certain conditions. Once the ‘Add a Garment’ button is touched, the button will flash along with the ●...
WASH CYCLES Wash cycle guide Your washer has a number of wash cycles to suit your laundering needs. Selecting the most appropriate cycle for each particular wash load will help ensure you get the best wash result. MAX. DEFAULT MAX. DEFAULT MAX.
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WASH CYCLES MAX. DEFAULT MAX. DEFAULT MAX. LOAD WASH WASH SPIN SPIN CYCLE DESIGNED FOR DESCRIPTION SIZE TEMP. TEMP. SPEED SPEED (kg) (°C) (°C) (rpm)* (rpm)* Wool** Machine washable Extra gentle wash woollen items. action that complies with Woolmark Apparel Care criteria.
ACTIVEINTELLIGENCE™ Your washer has ActiveIntelligence™ technology that optimises the wash cycle to clean your laundry more effectively and efficiently. ActiveIntelligence™ technology allows the washer to: Sense both the size and soil level of your wash load. ● ● Dispense the right dose of detergent for each load. ●...
AUTO AND MANUAL DOSE The washer has auto dosing compartments for liquid detergent and fabric softener, and a manual dosing compartment for powder or liquid detergent. Auto Dose liquid detergent compartment ● ● Stores up to 1100ml (max) of liquid detergent suitable for several washes depending on load size.
WASH PREPARATION Sorting your load Sort items according to colour, fabric type, and soil type. Wash fine, delicate fabrics separately from thick, heavy fabrics. Always separate coloured items from whites, especially when they are new. Colour run could be an issue if you wash items at higher temperatures.
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WASH PREPARATION Loading Your washer will be more efficient when washing larger loads, so try to collect enough items to loosely fill the drum when the items are dry. Refer to ‘Wash cycle guide’ for the recommended maximum load size of wash cycles. IMPORTANT! Do not overload your washing machine beyond its rated capacity.
GETTING STARTED QUICKLY Load your clothes individually into the drum. Close the door. Refer to ‘Safety features’, page 14 for correct locking and unlocking of the door. Press ‘POWER’ to turn on your washer. Select your wash cycle by turning the SmartTouch™ Control Dial. –...
CUSTOMISING WASH CYCLE Delay Start Everyday If you prefer to delay the start of your wash cycle, you can Cottons Heavy 12KG POWER set a ‘Delay Start’ time from between 15 minutes and 12 hours. Delay times are 15 min, 30 min, 1 hour, then hourly up to 12 hours. Sports Delicate Everyday...
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CUSTOMISING WASH CYCLE Wash Temp Your washer offers five wash temperatures: Cold 30°C 40°C 60°C 90°C Simply touch the ‘Wash Temp’ button to increase or decrease the wash ● ● Everyday 1400 temperature. POWER Cottons Heavy The washer will fill with both hot and cold water (if possible) to 1100 Manual ●...
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CUSTOMISING WASH CYCLE Wash cycle options Everyday All wash cycles default to the recommended settings 12KG Cottons Heavy POWER for that cycle based on the average expected load to Manua Sports Delicate Everyday be washed. You can adjust and customise the wash Soften options to create your desired cycle.
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CUSTOMISING WASH CYCLE DESCRIPTION OPTIONS Wrinkle Free Options We recommend to remove the clothes from OFF (Default, ● ● Wrinkle the washer immediately after wash cycle is except ‘Easy Iron’) Free complete to reduce wrinkling and creasing of items and prevent dye run. Set ‘Wrinkle Fee’...
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CUSTOMISING WASH CYCLE DESCRIPTION OPTIONS Pre Wash OFF (Default) Options For extra dirty loads, perform a ‘Pre Wash’. AUTO ● ● Pre Wash Your washer will start the wash with a short ● ● wash in cool water to remove excess soil. After this, the washer will drain and then fill at the selected temperature for the main wash.
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CUSTOMISING WASH CYCLE Editing your Settings Everyday ‘Settings’ can be used to adjust default settings to user 12KG Cottons Heavy POWER preferences for beeps, drum light, screen brightness, Options Options Manua Sports Delicate user prompts and factory reset. Settings Soften Quick Easy Iron Deterg To change a setting:...
CARING FOR YOUR WASHER When you have finished using your washer Unplug the washer from the power socket on the wall. ● ● Wipe around the door and in the rubber gasket to remove any remaining water ● ● and foreign matter. Turn off the taps to prevent the chance of flooding should a hose burst.
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● ● Do not leave any metal objects in the drum as these may rust and cause staining. The WH1260F1 model has a self cleaning door flush that directs a portion of the rinse ● ● water over the door during various stages of the cycle to help to clean hair and insolubles from the inside of the door and surrounding parts.
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CARING FOR YOUR WASHER Cleaning the pump filter The pump has a filter to trap foreign objects that enter the washer along with clothing. The pump filter can be accessed from the front of the washer. The washer will notify you to check the filter every 100 cycles.
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CARING FOR YOUR WASHER Nappy sanitisers/bleach Nappy sanitisers and bleach are very corrosive to metal surfaces. DO NOT tip the contents of a nappy bucket into your washer. Rinse and wring items out thoroughly before placing them in the washer. IMPORTANT! Leave the door to your washer open when it is not in use to allow the washer to dry ●...
BEFORE YOU CALL FOR SERVICE User warnings Your washer is capable of self diagnosis and may sound a series of beeps and display a notification or warning to inform you when there is a problem. In most cases you will be able to address the problem the washer is alerting you to.
FAULT CODES If a continuous series of beeps sounds, all the lights turn off FAULT on the control panel and a number appears on the display, a fault has occurred. The washer automatically enters this mode Err37 when there is a fault. The word ‘Fault’ will be shown in the Contact the F&P control panel display followed by a number (refer to example Customer Care Centre...
TROUBLESHOOTING The following is a list of problems you may encounter when using this appliance and some suggestions that may help to correct the problem. If you still have problems, please contact your Fisher & Paykel trained and supported service technician. Solving operating problems PROBLEM POSSIBLE CAUSES...
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TROUBLESHOOTING PROBLEM POSSIBLE CAUSES WHAT TO DO Washer drains Drain hose too low. The height of the drain hose in stand pipe, while filling tub or spigot must be at least 600mm from the floor level (refer to ‘Draining’, page 10). Drain hose sitting in Clear the drain.
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TROUBLESHOOTING PROBLEM POSSIBLE CAUSES WHAT TO DO Small puddle Inlet hose or drain Check inlet hoses and the drain hose are of water from hose leaking. correctly attached and not damaged. under the Lots of suds. Suds may have leaked and then dissolved. washer Dispenser Clean dispenser drawer (refer to ‘Cleaning...
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TROUBLESHOOTING PROBLEM POSSIBLE CAUSES WHAT TO DO Washing very Cycle selected is not Particularly short or delicate cycles have wet at the end appropriate for load. shorter spins which can result in wetter of the cycle washing at the end of the cycle. Incorrect spin speed Select a faster spin speed.
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TROUBLESHOOTING PROBLEM POSSIBLE CAUSES WHAT TO DO Poor soil Incorrect wash cycle Select a wash cycle with options appropriate removal selected. to the load (refer to ‘Wash cycle options’, page 26). Insufficient detergent. If using the ‘Manual Dose’ dispenser, ensure the correct dose of detergent is used for the load size and soil level.
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TROUBLESHOOTING PROBLEM POSSIBLE CAUSES WHAT TO DO Black or grey Incorrect amount of If using the manual dispenser, ensure the marks on detergent. correct dose of detergent is used for the clothes load size and soil level. If using Auto Dose, adjust the dosage by using ‘Auto Detergent’...
MANUFACTURER’S WARRANTY For New Zealand and Australia only. You automatically receive a two-year Manufacturer’s Warranty with the purchase of this clothes washer covering parts and labour for servicing within the country of purchase. Fisher & Paykel undertakes to: Repair or, at its option, replace without cost to the owner either for material or labour any part of the product, the serial number of which appears on the product, which is found to be defective within two years of the date of purchase.
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MANUFACTURER’S WARRANTY Normal recommended maintenance as set out in the product’s User guide. Repairs when the appliance has been dismantled, repaired or serviced by other than a Fisher & Paykel trained and supported service technician or the selling dealer. Pick-up and delivery. Transportation or travelling costs involved in the repair when the product is installed outside the Fisher & Paykel trained and supported service technician’s normal service area.
CUSTOMER CARE Before you call for service or assistance: Check our website, fisherpaykel.com, for ‘Product Help’ to see the latest updates, hints and tips, and information about your product. We recommend that you also refer to your User guide to ensure: Your product is correctly installed.
CUSTOMER CARE Product details can be found on the rear of the washing machine, and/or above the drum opening (when the door is open). Registration Register your product with us so we can provide you with the best service possible. To register your product visit our website: fisherpaykel.com Complete and keep for safe reference: Model...
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