CONTENTS Introduction Safety and warnings Installation instructions Before you do your first wash 13 Getting started quickly Washer controls Safety features Sorting and loading Detergent and fabric softener Wash cycles Wash cycle options Customising wash cycles Caring for your washer Before you call for service Fault codes Troubleshooting...
INTRODUCTION Welcome Thank you for buying a Fisher & Paykel clothes washer. We are proud of this washer and trust it will serve you well for many years. At Fisher & Paykel we aim to provide innovative products that are simple to use, ergonomic and kind to the environment.
SAFETY AND WARNINGS WARNING! Electric Shock Hazard If you are using an extension cord or a portable electrical outlet device (eg multi-socket outlet box), ensure that it is positioned so that it does not come into contact with water or moisture. Failure to do so may result in death or electrical shock.
INSTALLATION INSTRUCTIONS Accessories Please check you received the following accessories with your Fisher & Paykel washer. You will find them inside the drum or attached to the packaging. 2 x Inlet hose(s) ● ● 1 x Inlet valve cap ● ●...
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INSTALLATION INSTRUCTIONS Move the drain hose from the from the plastic clasp and clasps on the side of the transit braces. Removing the drain hose Remove the 12 transit brace screws from the left and right sides, and near the centre of both the top and bottom braces (refer to C).
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INSTALLATION INSTRUCTIONS Product dimensions FRONT VIEW TOP VIEW Wall PRODUCT DIMENSIONS Overall height of product Overall width of product Overall depth of product (including dial and door when closed) Depth with door open 1110 Minimum door clearance to adjacent wall Standpipe height min.
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INSTALLATION INSTRUCTIONS Location IMPORTANT! Install the machine on a solid and level floor surface ensuring it has at least 20 mm clearance on each side. The washer must not be installed on any soft or textured floor coverings (eg carpet, rugs). Note: this machine must not be installed and operated on a plinth.
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INSTALLATION INSTRUCTIONS If you have an uncontrolled water heating source (eg a wet back or solar heating system) you should fit a Hot ‘N’ Safe Valve. This will ensure the hot water temperature remains within safe limits. Hot ‘N’ Safe Valves available are: RMC TVA 50HF RMC TVA 75HFS Adjustable between 35°C –...
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INSTALLATION INSTRUCTIONS Draining Drain hose placement in a stand pipe or tub To guide the drain hose over the tub or standpipe the hose guide must be fitted to Pull hose the drain hose. The height of the standpipe through or tub should be between 800 – 1200mm.
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INSTALLATION INSTRUCTIONS Electrical connection This appliance must be connected to a 220V – 240V, 50Hz, sinusoidal, minimum 10A electrical supply. Release the power cord (transit bolts must be removed). Remove and discard the plastic pin cover and plug into a wall socket. Connect the appliance to an earthed outlet protected by a fuse of suitable capacity. Check the power cord for damage and make sure it is not squashed or twisted when ●...
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INSTALLATION INSTRUCTIONS Completing the installation Installation test cycle IMPORTANT! Do this before you wash any items in your washer. This is to check that your washer is installed correctly and that it is functioning correctly prior to use. Turn your washer on by pressing the ‘POWER’ button. Select the ‘Quick’...
BEFORE YOU DO YOUR FIRST WASH Before you start, it is a good idea to go through the following checklist: Have the packaging and transit bolts been removed? Is the drain hose threaded through the hose guide ‘U bend’ (with no more than 20mm extended) and hooked into your standpipe or tub, or attached to a spigot? Is the hot water hose connected to the hot valve (colour-coded orange)? Is the cold water hose connected to the cold valve (colour-coded grey)? Have the taps been...
GETTING STARTED QUICKLY Sort your washing carefully. Separate white/light colours ● ● from dark colours. Wash new, highly coloured and dark coloured items separately to prevent dye transfer. Refer to the ‘Sorting and loading’ section. Load your clothes individually into the wash drum. Close ●...
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GETTING STARTED QUICKLY Press ‘POWER’ to activate your washer. Select your wash cycle by turning the SmartTouch™ Control Dial. Choose your wash options, if you wish to select options different from the default options for the cycle. Touch to start the cycle. If you make an invalid selection the washer will beep to alert you.
WASHER CONTROLS SmartTouch™ Control Dial The SmartTouch™ Control Dial provides easy and efficient wash cycle selection. As you rotate the dial, the icon of the wash cycle selected will be illuminated, along with the default settings for that cycle on the right side of the control panel. SmartTouch™...
SAFETY FEATURES Door lock The door of your washer will lock once you touch and will stay locked until the machine beeps at the end of the cycle, ensuring safety for you and your family while your machine is operating. Unlocking the door during the cycle You can open the door to add or remove items during the wash simply by touching button.
SORTING AND LOADING When preparing your wash load there are some important things to consider: Sorting Sort items according to colour, fabric type, and soil type. Wash fine, delicate fabrics separately from thick, heavy fabrics. Always separate coloured items from whites, especially when they are new.
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SORTING AND LOADING Before you load Check pockets for items that could damage your clothes or get caught in the washer. ● ● Close zippers, hooks and eyes, and other fastenings (ie fasten the opening of duvet/ ● ● doona covers) and remove loose bra wires. All these can damage both your washer and your clothes.
DETERGENT AND FABRIC SOFTENER Where do I put my detergent? Liquid detergent Add to the front left compartment labelled ‘MAIN WASH Liquid’ (A). As the machine fills, water is flushed into this compartment and is mixed with the detergent. The detergent MAIN W ASH PRE W ASH Powder...
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DETERGENT AND FABRIC SOFTENER How much detergent? The correct detergent dosage varies depending on the amount of soil in your load, the size of the load and the water quality, so getting the correct dose takes some trial and error. Use the instructions stated on the detergent package as a guide, then alter the dosage according to the results.
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DETERGENT AND FABRIC SOFTENER Fabric softener Add fabric softener to the front right compartment of the dispenser labelled ‘FABRIC SOFTENER’ (D). The washer will automatically flush the fabric softener during the rinse part of the cycle. MAIN W ASH PRE W ASH Powder Liquid/Powder If you wish to use fabric softener we recommend to:...
WASH CYCLES Your washer has a number of wash cycles to suit your laundering needs. Selecting the most appropriate cycle for each particular wash load will help ensure you get the best wash result. MAX. DEFAULT MAX. DEFAULT MAX. LOAD WASH WASH SPIN...
WASH CYCLE OPTIONS All wash cycles default to the recommended options for that cycle based on the average expected load to be washed. You can vary the options (eg ‘Wash Temp’, ‘Spin Speed’) to create your desired cycle. Note: some options are not available on some cycles, for clothes care reasons or because the option is not appropriate for the cycle.
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WASH CYCLE OPTIONS Wash Boost Pre Wash For extra dirty loads you can perform a ‘Pre Wash’. Your washer will start the wash with a short wash in cool water to remove excess soil. After this the machine will drain and then fill at the selected temperature for the main wash.
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WASH CYCLE OPTIONS Add a Garment The ‘Add a Garment’ option enables you to add or remove items during the wash stage of the cycle, under certain conditions. Once the ‘Add a Garment’ button is touched, the button and time to go will flash. Wait until you hear the door unlock. Open the door and add or remove items.
CUSTOMISING WASH CYCLES After using your washer a few times you may discover there are some wash options you prefer for some cycles. You can programme your washer to remember the wash options you prefer for each wash cycle. For instance, you may want to set the ‘Easy Iron’ cycle to cold wash temperature or set the ‘Everyday’...
CARING FOR YOUR WASHER When you have finished using your washer Unplug the machine from the power socket. ● ● Wipe around the door and in the rubber gasket to remove any remaining water and ● ● foreign matter. Turn off the taps to prevent the chance of flooding should a hose burst. ●...
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CARING FOR YOUR WASHER Cleaning the drum and the door Use a soft damp cloth to wipe the door, cleaning any water marks or residue off it. ● ● Wipe the rubber seal around the door. Remove any items or lint accumulating in the ●...
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CARING FOR YOUR WASHER Cleaning the hoses Each inlet hose has a filter in it, preventing any solid contaminants in the water from entering your washing machine. Occasionally you should disconnect the water inlet hoses where they connect to the taps, check these for any build up of dirt and wash the filters out.
BEFORE YOU CALL FOR SERVICE User warnings Your washer is capable of diagnosing a number of its own problems. In most cases, your washer will sound a continuous series of beeps and display a code when it has a problem that you can correct yourself. All control panel lights will turn off and the code will be displayed to inform you what the problem is.
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BEFORE YOU CALL FOR SERVICE USER WARNINGS WHAT TO DO AND DESCRIPTIONS Machine will stop and flash while waiting for suds to dissipate. The machine will not beep during this time. When the suds have dissipated the machine will automatically restart. Too many suds If a suds event has occurred during a cycle the machine will also display this warning at the end of the cycle, to alert you...
FAULT CODES When a continuous series of beeps is sounded, all the lights turn off on the control panel and a number appears on the display, a fault has occurred. The washer will automatically enter this mode if a fault occurs. The fault code will be displayed as followed by a number on the digital display.
TROUBLESHOOTING The following is a list of problems you may encounter when using this appliance and some suggestions that may help to correct the problem. If you still have problems, please contact your Fisher & Paykel trained and supported service technician. Solving operating problems PROBLEM POSSIBLE CAUSES...
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TROUBLESHOOTING Solving operating problems PROBLEM POSSIBLE CAUSES WHAT TO DO Washer drains Drain hose too low. Ensure the height of the drain hose is while filling. at least 800mm from the floor level (refer to page 10). Drain hose sitting in water. Clear the drain.
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TROUBLESHOOTING Solving operating problems PROBLEM POSSIBLE CAUSES WHAT TO DO Cycle time Wash time is approximate. Wash time may be influenced by a longer than number of factors (refer to page 16). usual/Inaccurate Low water pressure or Ensure that inlet hose filters are not time reading/ flow rate.
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TROUBLESHOOTING Solving wash problems PROBLEM POSSIBLE CAUSES WHAT TO DO Creasing. Washer overloaded. Do not overload washer. Incorrect cycle for load Use the ‘Easy Iron’ or ‘Handwash’ cycle type. for creasable items. Spin speed too fast. Select a slower spin speed. Wet clothes left in Laundry left sitting wet is more likely washer or laundry basket.
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TROUBLESHOOTING Solving wash problems PROBLEM POSSIBLE CAUSES WHAT TO DO Dye transfer. Coloured items not washed Remember to separate whites and separately from white/light colours. coloured items. New or non-colourfast items Wash non-colourfast items separately not washed separately. and select ‘Cold’ wash temperature. Wet items have been left Remove items from washer as soon sitting for too long.
MANUFACTURER’S WARRANTY For New Zealand and Australia only. You automatically receive a 2 year Manufacturer’s Warranty with the purchase of this clothes washer covering parts and labour for servicing within the country of purchase. Fisher & Paykel undertakes to: Repair or, at its option, replace without cost to the owner either for material or labour any part of the product, the serial number of which appears on the product, which is found to be defective within TWO YEARS of the date of purchase.
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MANUFACTURER’S WARRANTY Pick-up and delivery. Transportation or travelling costs involved in the repair when the product is installed outside the Fisher & Paykel trained and supported service technician’s normal service area. Nothing in this Manufacturer’s Warranty is intended to, or does limit, any rights you may have under law to recover the costs of inspecting or returning the goods to us.
CUSTOMER CARE Before you call for service or assistance... Check the things you can do yourself. Refer to your user guide and check: Your product is correctly installed. You are familiar with its normal operation. You have read the ‘Before you call for service’, ‘Fault codes’ and ‘Troubleshooting’ sections at the back of the book.
CUSTOMER CARE Registration Register your product with us so we can provide you with the best service possible. To register your product visit our website: www.fisherpaykel.com Complete and keep for safe reference: Model Serial No. Purchase Date Purchaser Dealer Suburb Town Country...
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