CONTENTS Safety and warnings Safety features Control panel WiFi connection & remote mode Wash cycles ActiveIntelligence™ Detergent and softener Wash preparation Getting started quickly Wash cycle options Customising a wash cycle Washer settings Caring for your washer Before you call for service Fault codes Troubleshooting Energy consumption &...
SAFETY AND WARNINGS WARNING! Electric Shock Hazard Failure to follow this advice may result in electric shock or death. • If you are using an extension cord or a portable electrical outlet device (eg multi-socket outlet box), ensure that it is positioned so that it does not come into contact with water or moisture.
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Fisher & Paykel trained and supported service technician. Do not overload your washing machine beyond its rated capacity. MODEL CODE MAXIMUM CAPACITY* (KG) WH1260F2 12kg *Capacity refers to the maximum dry weight of items the washer can wash at any one time Disposal When disposing of the washer, it is recommended that the door is removed to avoid children getting trapped inside, and that the electrical cable is cut off...
SAFETY FEATURES Keylock can be used to lock the buttons on your washer when not in use. This will avoid KEYLOCK accidental button pushes. Refer to ‘Control panel’ for more information. Add a Garment button can be used to interrupt the cycle to add or remove a garment ADD A GARMENT at any time during the wash part of the cycle (provided the wash temperature selected is lower than 60°C).
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SAFETY FEATURES Opening the door during a power failure Do not attempt to do this if the water level in the washer is above the bottom of the door. If there is a power failure during a wash cycle your washer will stop and the door will remain locked.
CONTROL PANEL Power Press to turn the washer ON/OFF Keylock Press to disable all buttons on the control panel, except the button. This prevents accidental button presses. POWER SmartTouch™ Rotate to select your desired wash cycle. Control Dial Red LED illuminates to indicate the selected wash cycle. Digital display Shows the following: screen...
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CONTROL PANEL Add a Garment Enables you to add or remove items during the wash stage of the cycle, under certain conditions. Press , wait until you hear ADD A GARMENT the door unlock. Press . Open the door and add or remove items.
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CONTROL PANEL and you want to pause your washer: KEYLOCK To pause your washer at any time during the cycle, press and hold for three seconds then press and you want to power your washer at any time: KEYLOCK Press POWER...
WIFI CONNECTION & REMOTE MODE Your appliance can be connected to your home wireless network and operated remotely using the app. The energy consumption of your washer will slightly increase when WiFi is enabled. Radio equipment operating frequency band: 2412 – 2472 MHz Maximum radio-frequency power transmitted: 19.80 dBm peak EIRP Getting started Ensure your home WiFi network is turned on.
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WIFI CONNECTION & REMOTE MODE Enabling remote mode Press and hold for three seconds. Remote will appear in the REMOTE ENABLED enabled display screen. Remote enabled is now enabled. Certain REMOTE MODE functions of your washer can now be accessed via the app. For safety reasons, when is enabled the washer door will be locked.
WASH CYCLES Your washer has a number of wash cycles to suit your laundering needs. Selecting the most appropriate cycle for each particular wash load will help ensure you get the best wash result. The most energy efficient cycles are those that perform at lower temeratures and have longer cycle lengths.
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WASH CYCLES MAX. WASH SPIN CYCLE SUB-CYCLE DESIGNED FOR LOAD SIZE TEMP⁴ SPEED (kg) (°C) (rpm) A cold concentrated wash with Cold 1400 °C a fast spin (Cold) (0-1400) An extra hot concentrated 1400 Sanitise wash with multiple rinses (0-1400) Hygiene A hot concentrated wash with 1400...
ACTIVEINTELLIGENCE™ Your washer has technology that optimises the wash cycle to clean ACTIVEINTELLIGENCE™ your laundry more effectively and efficiently. technology allows the washer to: ACTIVEINTELLIGENCE™ Sense both the size and soil level of your wash load. Dispense the right dose of detergent for each load. Determine the length of wash time best suited to individual wash loads.
DETERGENT AND SOFTENER Detergent Your washer requires low-sudsing detergent to prevent oversudsing problems. Low sudsing detergent comes in powder or liquid and is labelled front loading, low suds, high efficiency or HE. Using top loader detergent in your front loader washer may lead to excessive suds formation, which will lengthen the cycle time as the washer waits for the suds to dissolve.
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DETERGENT AND SOFTENER Fabric softener The washer will automatically flush the fabric softener during the rinse part of the cycle. If you wish to use fabric softener we recommend: If you fill beyond the mark, the fabric softener will be dispensed into the drum prematurely and contribute to a waxy built-up.
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DETERGENT AND SOFTENER Manual Dose Liquid or powder detergent can be used for MANUAL DOSE Where a detergent for a certain fabric and/or cycle is recommended, MANUAL DOSE is the default setting (eg ). When is selected SILK, WOOL DRUM CLEAN MANUAL DOSE is disabled.
WASH PREPARATION Sorting Sort items according to colour, fabric type, and soil type. Wash fine, delicate fabrics separately from thick, heavy fabrics. Always separate coloured items from whites, especially when they are new. Colour run could be an issue if you wash items at higher temperatures. Some soils, like mud and blood are best washed in cold water.
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WASH PREPARATION SUGGESTED ITEMS/WASH REQUIREMENTS SUGGESTED CYCLE AND OPTIONS TEMPERATURE Towels Cottons – Towels, 30°C or 40°C 1400 or 1100 rpm spin Sheets, pillowcases Mixed, 1400 or 1100 rpm spin 30°C or 40°C Bulky items – doonas, Bedding – Bulky 30°C or 40°C duvets, sleeping bags Woollens...
GETTING STARTED QUICKLY Press to activate your washer. POWER Select your desired wash cycle by turning the cycle dial. A red LED will illuminate as you turn the dial showing which cycle is selected. The screen will display the information specific to the selected cycle.
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GETTING STARTED QUICKLY Select your desired detergent/softener dosing mode by pressing AUTO DOSE. Open the detergent drawer. Fill the liquid dispenser compartment, or if using dispensing, add detergent to MANUAL the manual dispensing compartment. Only add detergent to the MANUAL dispensing compartment when using dispensing.
WASH CYCLE OPTIONS Options All wash cycles default to the recommended settings for that cycle based on the average expected load to be washed. You can adjust and customise the wash options to create your desired cycle. ACTIVEINTELLIGENCE™ Options This technology allows the washer to: Active Sense both the size and soil level of your wash load.
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WASH CYCLE OPTIONS RINSE+ Options Your load will undergo an extra rinse to remove any residual Rinse+ detergent or soil. if you have a particularly dirty load, or RINSE+ you have sensitive skin and wish to give your clothes an extra rinse. is always RINSE+ COLD...
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WASH CYCLE OPTIONS To change a wash cycle option Options Active Intelligence Options Options Options Active Active Active Intelligence Intelligence Intelligence Press , the screen will show the OPTIONS default option ACTIVEINTELLIGENCE™ Options Soil Level Options NORMAL Options Options Soil Level Soil Level Soil Level NORMAL...
CUSTOMISING A WASH CYCLE Delay Start You can delay the start of the wash cycle between 15 minutes and 12 hours. This can be useful to time your washing to finish when you arrive home from work, or to start once you have finished in the shower.
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CUSTOMISING A WASH CYCLE Wash Temp Your washer has five wash temperatures ( COLD, 30°C, 40°C, 60°C 90°C Some temperatures are not available on some cycles as a safeguard for your clothes (eg temperatures above 40°C on the cycle). DELICATE The washer will fill with both hot and cold water (if possible) to achieve the selected wash temperature.
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CUSTOMISING A WASH CYCLE Optimise Wash Your washer offers three optimise wash modes – – allowing you to SPEED, ECO QUIET reduce noise, save water and energy or save time. For clothes care reasons not all options are available on all cycles. Speed A special feature designed to offer a shorter cycle whilst maintaining wash performance.
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CUSTOMISING A WASH CYCLE To set a favourite After using your washer a few times you may discover there are some options you prefer for some cycles. You can programme your washer to remember the wash options you prefer for each cycle. For instance, you may want to set the cycle to default to a wash MIXED...
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CUSTOMISING A WASH CYCLE From options Select the cycle using the control dial. Select the start time ( NO DELAY time of your choice. DELAY START) Options Favourite Options Options Favourite Favourite Scroll through using OPTIONS ADJUST Options and select .
WASHER SETTINGS Settings WiFi WiFi Allows WiFi Setup and indicates if WiFi is on/off. Settings: (Default), SETUP Settings Cycle information Cycle Information Displays details of what the cycles are designed for. Settings: (Default), Beeps Settings Turns on/off sounds. Beeps The sound when touching the buttons. The series of beeps that sound at the end of a cycle to alert you that the washer has finished.
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WASHER SETTINGS Settings User prompts User Prompts Turns on/off the user-prompts that are not related to warnings or faults. Settings: (Default), Editing settings Washer within can be used to adjust default settings to your SETTINGS OPTIONS preference for beeps, drum light, screen brightness, user prompts and factory reset. To change a setting Options Options...
CARING FOR YOUR WASHER When you have finished using your washer Turn off the taps to prevent the chance of flooding should a hose burst. Unplug the washer from the power socket. Cleaning your washer Before you start cleaning your washer, ensure that it is disconnected from the power (ie unplug the washer from the power socket).
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CARING FOR YOUR WASHER To clean the dispenser drawer, fill the compartments with warm water and shake lightly to clear residue. Use a descaling agent and brush to remove stubborn residue and limescale. Drain all water from the compartments before re-fitting the dispenser drawer to the washer. To disassemble the dispenser drawer further for cleaning, unhook the two clips at the rear of the drawer dispenser to remove the cover.
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CARING FOR YOUR WASHER Cleaning the inside of your washer It is important that you regularly clean the inside of your washer using the DRUM CLEAN cycle. After 100 cycles, a notification will pop up on the display screen to remind you to clean your washer.
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CARING FOR YOUR WASHER Cleaning the pump filter The pump filter must be checked and cleaned at least every 6 months. Turn the power off and unplug the washer. Use a coin to open the filter cover, place the edge of the coin into the slot and tilt upwards whilst levering the cover open.
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CARING FOR YOUR WASHER Descaling If water hardness in your area is high or moderate we recommend regular checks of your washer drum for limescale. Run a cycle with no load using a water descaling DRUM CLEAN product for washing machines at least twice a year. Products that might damage your washer Concentrated bleaches, laundry pre-soakers/sanitisers, stain removers and hydrocarbon solvents (eg petrol and paint thinners) can cause damage to the surfaces eg control...
BEFORE YOU CALL FOR SERVICE User warnings Your washer is capable of self diagnosis and may sound a series of beeps and display a notification or warning to inform you when there is a problem. In most cases you will be able to address the problem the washer is alerting you to. Check this chart before you call for service.
FAULT CODES If a continuous series of beeps sounds, all the lights turn off on the control panel and a number appears on the display, a fault has occurred. The washer automatically enters this mode when there is a fault. The word ‘Fault’ will be shown in the control panel display followed by a number.
TROUBLESHOOTING The following is a list of problems you may encounter when using this appliance and some suggestions that may help to correct the problem. If you still have problems, contact your Fisher & Paykel trained and supported service technician. PROBLEM POSSIBLE CAUSES WHAT TO DO...
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TROUBLESHOOTING PROBLEM POSSIBLE CAUSES WHAT TO DO Washer is Drain hose blocked. Clear the drain hose. not draining Pump filter blocked. Clear the pump filter, refer to ‘Cleaning the pump filter’. Drain hose higher than Lower the level of the drain hose, 1000mm above floor level.
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TROUBLESHOOTING PROBLEM POSSIBLE CAUSES WHAT TO DO Cycle time Cycle time is approximate. Cycle time is influenced by a number of longer than factors refer to ‘Wash cycles’. usual / Low water pressure or Ensure that inlet hose filters are inaccurate flow rate.
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TROUBLESHOOTING PROBLEM POSSIBLE CAUSES WHAT TO DO Creasing Washer overloaded. Do not overload the washer. Incorrect cycle for Use the cycle HANDWASH STEAM REFRESH load type. for creasable items. Spin speed too fast. Select a slower spin speed. Wet clothes left Laundry left sitting wet is more likely to in washer or crease.
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TROUBLESHOOTING PROBLEM POSSIBLE CAUSES WHAT TO DO Dye transfer Coloured items not washed Remember to separate whites separately from white/ and colours. light coloured items. New or non-colourfast items Wash non-colourfast items separately not washed separately. and select wash temperature. COLD Wet items have been left sitting Remove items from washer as soon for too long.
ENERGY CONSUMPTION & CYCLE TIMES Information on product Energy Labeling and Eco-design can be found in the European Product Database (EPREL) at the following link http://eprel.ec.europa.eu/. You will be asked to enter the model identifier, this information can be found on the rear of the washer, and/or on the inside of the door below the glass (when the door is open).
MANUFACTURER’S WARRANTY For details of your 5 year manufacturer’s warranty and contacts for servicing, please refer to your separate service & warranty document online at fisherpaykel.com/uk. This product has been designed for use in a normal domestic (residential environment). This product is not designed for any commercial use.
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CUSTOMER CARE If you need service Fisher & Paykel has a network of Fisher & Paykel trained and supported service technicians that can carry out any service necessary on your appliance. Our Customer Care Centre can recommend a Fisher & Paykel trained and supported service technician in your area.
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EUROPEAN DIRECTIVE 2012/19/EU ON WASTE ELECTRICAL AND ELECTRONIC EQUIPMENT (WEEE) EU This appliance is marked according to the European Directive 2012/19/EU on Waste Electrical and Electronic Equipment (WEEE). By ensuring this product is disposed of correctly, you will help prevent potential negative consequences for the environment and human health, which could otherwise be caused by inappropriate handling of this product.
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