Cisco 8832 Administration Manual page 139

Cisco IP Conference Phone Troubleshooting
Message
TFTP Access Error
TFTP Error
TFTP Timeout
Timed Out
Description
TFTP server is pointing to a directory that
does not exist.
The phone does not recognize an error code
that the TFTP server provided.
TFTP server did not respond.
Supplicant attempted 802.1X transaction
but timed out to due the absence of an
authenticator.
Cisco IP Conference Phone 8832 Administration Guide for Cisco Unified Communications Manager
Status Messages Fields
Possible Explanation and Action
If you are using DHCP, verify that the
DHCP server is pointing to the correct
TFTP server.
If you are using static IP addresses, check
configuration of TFTP server.
Contact Cisco TAC.
Network is busy: The errors should resolve
themselves when the network load reduces.
No network connectivity between the TFTP
server and the phone: Verify the network
connections.
TFTP server is down: Check configuration
of TFTP server.
Authentication typically times out if 802.1X
is not configured on the switch.
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