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Cisco 8832 User Manual

Ip conference phone
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2017-09-15
2018-03-15
THE SPECIFICATIONS AND INFORMATION REGARDING THE PRODUCTS IN THIS MANUAL ARE SUBJECT TO CHANGE WITHOUT NOTICE. ALL STATEMENTS,
INFORMATION, AND RECOMMENDATIONS IN THIS MANUAL ARE BELIEVED TO BE ACCURATE BUT ARE PRESENTED WITHOUT WARRANTY OF ANY KIND,
EXPRESS OR IMPLIED. USERS MUST TAKE FULL RESPONSIBILITY FOR THEIR APPLICATION OF ANY PRODUCTS.
THE SOFTWARE LICENSE AND LIMITED WARRANTY FOR THE ACCOMPANYING PRODUCT ARE SET FORTH IN THE INFORMATION PACKET THAT SHIPPED
WITH THE PRODUCT AND ARE INCORPORATED HEREIN BY THIS REFERENCE. IF YOU ARE UNABLE TO LOCATE THE SOFTWARE LICENSE OR LIMITED
WARRANTY, CONTACT YOUR CISCO REPRESENTATIVE FOR A COPY.
The following information is for FCC compliance of Class A devices: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to part
15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This
equipment generates, uses, and can radiate radio-frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio
communications. Operation of this equipment in a residential area is likely to cause harmful interference, in which case users will be required to correct the interference at their own
expense.
The following information is for FCC compliance of Class B devices: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15
of the FCC rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio
frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference

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  Summary of Contents for Cisco 8832

  • Page 1 WITH THE PRODUCT AND ARE INCORPORATED HEREIN BY THIS REFERENCE. IF YOU ARE UNABLE TO LOCATE THE SOFTWARE LICENSE OR LIMITED WARRANTY, CONTACT YOUR CISCO REPRESENTATIVE FOR A COPY. The following information is for FCC compliance of Class A devices: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to part 15 of the FCC rules.
  • Page 2 Any use of actual IP addresses or phone numbers in illustrative content is unintentional and coincidental. Cisco and the Cisco logo are trademarks or registered trademarks of Cisco and/or its affiliates in the U.S. and other countries. To view a list of Cisco trademarks, go to this URL: http:// www.cisco.com/go/trademarks .
  • Page 3 Pair a Wireless Microphone Unpair a Wireless Microphone Daisy Chain Mode Self Care Portal Speed-Dial Numbers Cisco IP Conference Phone 8832 Buttons and Hardware Wired Expansion Microphone Wireless Expansion Microphone Phone Firmware and Upgrades Postpone a Phone Upgrade View the Progress of a Phone Firmware Upgrade...
  • Page 4 Third-Party Accessibility Applications Troubleshooting Find Information About Your Phone Report Call Quality Issues Report All Phone Issues Lost Phone Connectivity Cisco One-Year Limited Hardware Warranty Terms Calls Make Calls Make a Call Redial a Number Speed Dial Make a Speed-Dial Call with Your Conference Phone...
  • Page 5 Call a Contact with a Fast-Dial Code Edit a Contact in Your Personal Directory Remove a Contact from Your Personal Directory Delete a Fast-Dial Code Cisco Web Dialer Recent Calls Recent Calls List View Your Recent Calls Return a Recent Call...
  • Page 6 Canadian High-Power Radars Statement Compliance Statements for New Zealand Permit to Connect (PTC) General Warning Compliance Statements for Taiwan DGT Warning Statement for Cisco Wireless IP Phone 882x Series Compliance Statement for Argentina Compliance Information for Brazil Compliance Statement for Singapore...
  • Page 7 Compliance Information for Mexico Compliance Information for Russia FCC Compliance Statements FCC Part 15.21 Statement FCC RF Radiation Exposure Statement FCC Receivers and Class B Digital Statement Cisco Product Security Overview Important Online Information...
  • Page 9 Phone Firmware and Upgrades, page 17 Additional Help and Information , page 17 The Cisco IP Conference Phone 8832 and 8832NR provide high definition (HD) audio performance and 360-degree coverage for medium to large conference rooms and executive offices. The conference phone has...
  • Page 10 Draft comment: Design team: This has been added for the Wireless Microphones feature. The phone also supports an optional set of two wireless expansion microphones. The Cisco IP Conference Phone 8832NR (non-radio) version does not support Wi-Fi or wireless expansion microphones.
  • Page 11 The following table describes changes to the CiscoIPConferencePhone8832UserGuide to support Firmware Release 12.1(1). Support for Wireless Microphone Your Cisco IP Conference Phone 8832 and 8832NR, on page 1 Wireless Expansion Microphone, on page 16 Install the Wireless Expansion Microphones, on page 9...
  • Page 12 Power over Ethernet (PoE): You plug the USB-C cable in the back of the unit and connect it to either the Cisco IP Conference Phone 8832 PoE Injector or the Cisco IP Conference Phone 8832 Ethernet Injector. Then you connect the injector to the Ethernet port using the RJ45 cable. If you are based in North America, you can use either injector.
  • Page 13 The following figure shows the two PoE power options. Cisco IP Conference Phone 8832 PoE Injector Cisco IP Conference Phone 8832 Ethernet Injector with with the PoE power option the PoE power option The following figure shows the two Ethernet power options.
  • Page 14 The following figure shows the power option when the phone is connected in daisy chain mode. You need to connect the phone to the network. Draft comment: Design team: Since Norvos is being introduced in Volantis Phase 2 release, I have added information about the Non-PoE Adapter below.
  • Page 15 Through Expressway and you connect your phone to the network, it connects to the Expressway server automatically. The Cisco IP Conference Phone 8832 can access a Wi-Fi network. You need a power adapter to power the phone. The Cisco IP Conference Phone 8832NR cannot be used with a Wi-Fi network.
  • Page 16 Enter your Wi-Fi credentials and press Connect. You can connect your Cisco IP Conference Phone 8832 to the network using Wi-Fi, but, for security, enter your username and password. But, the Cisco IP Conference Phone 8832NR does not support Wi-Fi.
  • Page 17 Wired Expansion Microphone, on page 15 The Cisco IP Conference Phone 8832 provides the option of two wireless expansion microphones. When the conference phone is in a call, the LED on the expansion microphone is lit green. To mute the expansion microphone, press the Mute key.
  • Page 18 Draft comment: Design Team: Please review this procedure. Disconnect the wired expansion microphones before you install wireless expansion microphones. You cannot use both wired and wireless expansion microphones at the same time. Position the table mount plate on the table surface location where you want to place the microphone. Remove the adhesive for the double-stick tape on the bottom of the table mount plate.
  • Page 19 On the microphone to be paired, press the Mute button until the white LEDs begin to blink. If pairing succeeds, a success message appears on the phone screen. If pairing times out or fails, a message indicating this appears on the phone screen. (Optional) Press Cancel to revert to the Wireless Microphones menu.
  • Page 20 You can customize some phone settings with the Self Care portal web site, which you access from your computer. The Self Care portal is part of your organization's Cisco Unified Communications Manager. Your administrator gives you the URL to access the Self Care portal, and provides your user ID and password.
  • Page 21 When you dial a number on your phone, you enter a series of digits. When you set up a speed-dial number, the speed-dial number must contain all the digits you need to make the call. For example, if you need to dial 9 to get an outside line, you enter the number 9 and then the number you want to dial.
  • Page 22 In this scenario, the speed-dial number is 95556543,1234,9876,,56789#. Calls That Require a Billing Code or Authorization Code, on page 27 The following figure shows the Cisco IP Conference Phone 8832.
  • Page 23 When you change the volume, the LED bar lights white to show the volume change. The Cisco IP Conference Phone 8832 supports two wired expansion microphones, available in an optional kit. Use of the expansion microphones allows greater coverage in a larger room and for more people. For best results, we recommend that the microphones be placed between 3 feet (0.91 m) and 7 feet (2.1 m) away...
  • Page 24 Install the Wired Expansion Microphones, on page 9 The Cisco IP Conference Phone 8832 supports two expansion wireless microphones, available with a charging cradle in an optional kit. When the wireless microphone is placed on the charging cradle for...
  • Page 25 When the conference phone is in a call, the expansion microphone LED around the Mute button is lit green. When the microphone is muted, the LED is lit red. When you press the Mute button, the phone and the expansion microphones are muted. If the phone is paired with a wireless microphone (for example, Wireless microphone 1) and you connect the wireless microphone to a charger, pressing the Show detail softkey indicates the charge level for that microphone.
  • Page 26 Press Settings. Select System information , and press Show details. Press Exit. If you have questions about the functions available on your phone, contact your administrator. The Cisco website (https://www.cisco.com) contains more information about the phones and call control systems.
  • Page 27 The term phone support pages refers to the web pages that you can access to set up certain features. For Cisco Unified Communications Manager (Release 10.0 and later), these pages are the Self Care Portal. For Cisco Unified Communications Manager (Release 9.1 and earlier), these pages are the User Options web pages.
  • Page 28 LED bar The phone screen displays the current state and the LED bar displays: Green, solid Active call Green, flashing Incoming call Green, pulsing Held call Red, solid Muted call Visual notification of phone state The phone screen displays the current state. and message-waiting indicator When you have a message, a message is displayed on the phone screen.
  • Page 29 High-contrast visual and audible alert of Use the Mute button to toggle the incoming call with the LED bar microphone on or off. When the microphone is muted, the LED bar lights The LED bar is located above the Mute red.
  • Page 30 ou to an incoming call. The LED during incoming calls. ndicate your phone's status: reen, solid Active call reen, flashing Incoming call reen, pulsing Held call ed, solid Muted call access to special functions. The splays the functions. Navigation bar to move up and n the phone LCD.
  • Page 31 LED bar Indicates your phone's status: Green, solid Active call Green, flashing Incoming call Green, pulsing Held call Red, solid Muted call Tactile-discernible buttons and Allow you to easily locate your phone's keys. For functions, including a nib on Key 5 example, Key 5 has a nib, which you can use to locate other key positions.
  • Page 32 Cisco works closely with partners to provide solutions that complement the Accessibility and usability of Cisco Products and Solutions. There are third-party applications such as real-time Captioning on Cisco IP phones, Text Telephones for the Deaf (TDD/TTY), Real Time Text (RTT), hearing/voice carry over (HCO/VCO), audible Caller ID, Inline amplifiers for handsets for louder call sound, busy lights , audio/visual emergency notifications through Cisco IP phones (supporting users with disabilities), etc.
  • Page 33 Press the Select softkey to send the information to your system administrator. You can use the Cisco Collaboration Problem Report Tool (PRT) to collect and send phone logs, and to report problems to your administrator. If you see a message that the PRT upload has failed, the problem report is saved on the phone and you should alert your administrator.
  • Page 34 Your formal Warranty Statement, including the warranties and license agreements applicable to Cisco software, is available on Cisco.com at this URL: https://www.cisco.com/go/hwwarranty. Make Calls, page 25 Answer Calls, page 27 Mute Your Call, page 29 Hold Calls, page 29 Forward Calls, page 30...
  • Page 35 Press Redial. You can assign codes to quickly dial the numbers of people you call often. Before you can use speed-dial features on your phone, set up speed dial in the Self Care portal. Speed-dial codes allow you to phone number from a code (sometimes referred to as abbreviated dialing).
  • Page 36 Press Callback while you are listening to the busy tone or ring sound. Press Exit to exit the confirmation screen. When you hear the ringtone that the person is available and see the message, press Dial to place the call again.
  • Page 37 You can dial international calls when you prefix the phone number with a plus (+) sign. Press and hold star (*) for at least 1 second. The plus (+) sign is displayed as the first digit in the phone number. Enter the phone number.
  • Page 38 Your Cisco IP Phone works just like a regular phone. But we make it easier for you to answer calls. Press Answer. When you're on an active call, you know that a call is waiting when you hear a single beep and see a message on the conference phone screen.
  • Page 39 If you receive unwanted or harassing calls, use malicious call identification (MCID) to alert your administrator. Your phone sends a silent notification message to your administrator with information about the call. Press Report caller. While you are on a call, you can mute the audio, so that you can hear the other person, but they cannot hear you.
  • Page 40 To resume a call from hold, press Resume. When you've left a call on hold too long, you'll be notified with these cues: Single ring, repeating at intervals Flashing LED bar Visual notification on the phone screen Press Answer to resume the held call. You can easily switch between active and held calls.
  • Page 41 Enter the call forward target number exactly as you would dial it from your phone, or select an entry from your list of recent calls. Self Care Portal, on page 11 You can transfer an active call to another person. When you transfer a call, you can stay on the original call until the other person answers.
  • Page 42 Press Transfer. Enter the other person's phone number. Press Swap to return to the held call. Press Transfer to complete the transfer. You can talk with several people in a single call. You can dial another person and add them to the call. When you add more than one person to a conference call, wait a few seconds between adding participants.
  • Page 43 Call a new conference participant, but do not add the participant to the conference. Wait until the call is connected. Press Swap to toggle between the participant and the conference. If you create a conference, you can view the details of the last 16 participants who join the conference. You can also remove participants.
  • Page 44 Corporate Directory, page 33 Personal Directory, page 33 Cisco Web Dialer, page 37 You can look up a coworker's number from your phone, which makes it easier to give them a call. Your administrator sets up and maintains the directory.
  • Page 45 You can set up your personal directory from your phone or from the Self Care portal. Use your phone to assign speed-dial codes to the directory entries. Self Care Portal, on page 11 Before you can sign in to your personal directory, you need your user ID and PIN. Contact your administrator if you don't know this information.
  • Page 46 Press Contacts. Sign in to your personal directory. Select Personal Address Book. Select a search criteria. Enter your search criteria and press Submit. Press Contacts. Sign in to your personal directory. Select your Personal directory and search for an entry. Select the personal address book entry that you want to dial.
  • Page 47 Press Contacts. Sign in to your personal directory. Select Personal Fast Dials and scroll to a fast-dial code. Select the required fast-dial code and press Call. Press Contacts. Sign in to your Personal directory. Select Personal address book and search for an entry. Press Select, then Edit.
  • Page 48 Select the index and press Remove. You can use Cisco Web Dialer, a web browser, and your Cisco IP phone to make calls from web and desktop applications. Use your web browser and go to a website or your company directory, and then click a hyperlinked phone number to begin your call.
  • Page 50 Recent Calls List, page 39 View Your Recent Calls, page 39 Return a Recent Call, page 39 Clear the Recent Calls List, page 40 Delete a Call Record , page 40 Use the Recents list to see the 150 most recent individual calls and call groups. If your Recents list reaches the maximum size, the next new entry overwrites the oldest entry in the list.
  • Page 51 Select Recents. Select the number that you want to dial. Press Call. You can clear the Recents list on your phone. Select Recents. Press Clear. Press Delete. You can edit Recents to remove a single call from your history. This helps preserve important contact information because Recents holds only 150 calls.
  • Page 52 Your Voicemail Account, page 41 Check for New Voice Messages, page 41 Access Voicemail, page 42 You can access your voice messages directly from your phone. But your administrator must set up your voicemail account and set up your phone to access the voicemail system. The Messages softkey on your phone acts as a speed dial into the voicemail system.
  • Page 53 Self Care Portal, on page 11 Press Messages. Follow the voice prompts.
  • Page 54 Change the Ringtone, page 43 Adjust the Phone Ringer Volume, page 43 Adjust the Volume During a Call, page 44 You can change the sound that your phone uses for incoming calls. Select Settings > Preferences > Ringtone. Scroll through the list of ringtones and press Play to hear a sample. Press Set to use the ringtone.
  • Page 55 If the sound in your conference phone is too loud or too soft, you can change the volume while you are listening to the other person. Press Volume up or down to adjust the volume while you are on a call.
  • Page 56 Switch to Active Applications, page 46 Close Active Applications, page 46 Cisco phones don't include these applications by default. But your company might have added applications such as the weather, stock information, company news, to-do lists, or similar information and services.
  • Page 57 Select Running applications. Select a running application and press Close app to close the application. Press Close, then press Exit. Safety and Performance Information, page 47 Compliance Statements, page 49 Cisco Product Security Overview, page 55 Important Online Information, page 56...
  • Page 58 Your access to emergency service through the phone requires that the phone receive power. If a power interruption occurs, service or emergency calling service dialing does not function until power is restored. If a power failure or disruption occurs, you may need to reset or reconfigure the equipment before you can use service or emergency calling service dialing.
  • Page 59 Apply ferrites or other such devices on the cables for the external device. Cisco cannot guarantee the performance of external devices, cables, and connectors. In European Union countries, use only external speakers, microphones, and headsets that are fully compliant with the EMC Directive [89/336/EC].
  • Page 60 The Part 15 radio device operates on a non-interference basis with other devices operating at this frequency. Any changes or modification to said product not expressly approved by Cisco, including the use of non- Cisco antennas, could void the user s authority to operate this device.
  • Page 61 THIS DEVICE MEETS THE LIMITS AS REFERENCED BY ISED RSS-102 R5 FOR EXPOSURE TO RADIO WAVES Your device includes a radio transmitter and receiver. It is designed not to exceed the General populace (uncontrolled) limits for exposure to radio waves (radio frequency electromagnetic fields) as referenced in RSS-102 which references Health Canada Safety Code 6 and include a substantial safety margin designed to assure the safety of all persons, regardless of age and health.
  • Page 62 The grant of a Telepermit for any item of terminal equipment indicates only that Telecom has accepted that the item complies with minimum conditions for connection to its network. It indicates no endorsement of the product by Telecom, nor does it provide any sort of warranty. Above all, it provides no assurance that any item will work correctly in all respects with another item of Telepermitted equipment of a different make or model, nor does it imply that any product is compatible with all of Telecom's network services.
  • Page 64 No utilizar una fuente de alimentación con caracteristícas distintas a las expresadas ya que podría ser peligroso. CP-8832-MIC-WLS= (CNC ID: xxxx) This equipment is a secondary type device, that is, it is not protected against harmful interference, even if the interference is caused by a device of the same type, and it also cannot cause any interference to primary type devices.
  • Page 65 VCCI Compliance for Class B Equipment Japan JATE Radio Compliance CP-8832-MIC-WLS= 5.2/5.3GHz is limited to indoor use only in Japan TNY-XXXXX IFETEL:xxxxxx Approval:xxxx Eurasia Customs Union Mark (Russia, Belarus, Kazakhstan) The Federal Communications Commission requires compliance statements for the following:...
  • Page 66 This product contains cryptographic features and is subject to U.S. and local country laws that govern import, export, transfer, and use. Delivery of Cisco cryptographic products does not imply third-party authority to import, export, distribute, or use encryption. Importers, exporters, distributors, and users are responsible for compliance with U.S.
  • Page 67 The End User License Agreement (EULA) is located here: https://www.cisco.com/go/eula Regulatory Compliance and Safety Information (RCSI) is located here: https://www.cisco.com/c/dam/en/us/td/docs/voice_ip_comm/cuipph/8832/regulatory_compliance/ RCSI-0314- book.pdf 1. Adaptor and battery ratings, the power adaptor output rating is 5V/3A, the battery is 3.7V, 600mAH. 2. For Product sold with power adaptor: “For PLUGGABLE EQUIPMENT, the socket-outlet shall be installed near the equipment and shall be easily accessible"...