Switching Between Calls (Broker Call); Transferring A Call; Transfer A Call To A Voice Mail; Three-Way Conference With Internal And/Or External Contacts (Conference) - Alcatel-Lucent 8088 Smart DeskPhone V2 User Manual

8088 Smart DeskPhone

3.3 Switching between calls (Broker call)

During a conversation, a second call is on hold.
•
Select the call on hold icon from the conversation screen.
Your first call is placed on hold.
Other method:
•
Answer
•
Press the Back/Exit key to display the Perso page. Select the call on hold.
Your first call is placed on hold.

3.4 Transferring a call

During a conversation, to transfer the call to another number:
You are in communication with a first caller
•
Calling a second person during a conversation
•
You can transfer the call immediately or wait for your contact to answer before transferring the
call.
•
Transfer
•
The two callers are connected.
You are in communication with a first caller. A second caller is on hold.
•
You want to connect the first caller with the second.
•
Transfer
•
The two callers are connected.
Transfer between two outside calls is not generally possible (depends on country concerned and
system configuration).

3.5 Transfer a call to a voice mail

During the call, you want to transfer your caller to the voice mailbox of another caller
•
TransferVMU
•
Number of second contact.

3.6 Three-way conference with internal and/or external contacts (conference)

•
During a conversation, a second call is on hold.
•
¤Conference
3.6.1 Cancel the conference and recover the last active call before the conference (the other is
on hold) (If conference is active)
•
×Conference
8AL90343ENABed01
You are in conference mode.
The first call is on hold.
39 /66