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Introduction Thank you for choosing an Alcatel-Lucent phone. This document describes the services offered by the 8088 Smart DeskPhone V2 connected to an OXO Connect or OXO Connect Evolution system. With its touch screen and built-in interactive capabilities, the 8088 Smart DeskPhone can deliver the comfort and convenience you are looking for.
8088 Smart DeskPhone Getting to know your telephone 1.1 8088 Smart Deskphone 1.1.1 Phone description 1.1.2 Main screen 1.1.3 Call management screen 1.2 Welcome screens 1.2.1 Define the default homepage 1.3 Alcatel-Lucent Phone 1.4 Virtual add-on module 1.5 Private Store 1.5.1 Install a new application from the private store 1.5.2 Start an application from the private store page 1.5.3 Stop an application...
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8088 Smart DeskPhone 2.3.5 Acknowledge all missed calls 2.3.6 Delete all call logs 2.4 Making a call 2.5 Receiving a call 2.6 Switching between audio modes 2.7 Making calls by name (company directory) 2.7.1 Calling a contact using the unified directory 2.7.2 Calling a contact using the internal directory (predictive search) 2.8 Make calls via your programmed call keys (Perso page/F1 and F2 keys/Add-on module) 2.9 Redialing...
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8088 Smart DeskPhone 3.9.1 Protection against intrusion 3.10 Save a number into your personal directory Sharing 4.1 Receiving supervised call ringing 4.2 Answering the general bell 4.3 Manager/Assistant filtering 4.3.1 From the manager or assistant telephone 4.4 Call pick-up 4.4.1 If the telephone ringing is in your own pick-up group 4.4.2 If the telephone ringing is not in your pick-up group 4.5 Answering briefly in place of the operator 4.6 Hunting groups...
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8088 Smart DeskPhone 6.5 Adjusting the brightness of the deskphone 6.5.1 Adjust the brightness 6.5.2 Set the delay before the screensaver starts 6.6 Activate/deactivate the ambient light sensor 6.7 Screensaver 6.8 Select the default page displayed in the Alcatel-Lucent Phone application 6.9 Select the language of the Alcatel-Lucent Phone application 6.10 Programming keys for call numbers and functions (Perso page/F1 and F2 keys/add-on keys) 6.11 Modify a programmed key...
8088 Smart DeskPhone Getting to know your telephone 1.1 8088 Smart Deskphone This phone is part of the IP phone range. With its large color touchscreen display, the 8088 Smart DeskPhone delivers a great user experience and great conversation convenience with an outstanding audio quality in either hands-free mode or using the comfort handset.
8088 Smart DeskPhone • Select a page by pressing the corresponding tab on the screen. The selected page is highlighted. • Make your selection by pressing the label on the screen. Scroll a list (features, call log, contact,...) by pressing the up or down arrow or by sliding the finger up or down on the screen.
8088 Smart DeskPhone 1.2 Welcome screens Your phone provides 3 welcome screens: • Alcatel-Lucent Phone: Access to all telephony features • AOM: Virtual add-on module (Depends on the system configuration). • Private store: Access to applications from a private store or a web page (Depends on the system configuration).
8088 Smart DeskPhone • Perso page Perso Contains call line keys (allowing supervision of calls) and programmable call keys. • Info page Info Contains information on the telephone and the status of its functions: name, telephone number, number of messages (including call log events, text messages and voice messages), activation of transfer function, appointment reminder, etc.
8088 Smart DeskPhone Some applications are embedded in your phone and can be activated by your administrator without an applications server: Camera, Music, Gallery, Clock, Calculator and Web browser. By default, only embedded applications are installed. The background color depends on the skin. Launch camera to take photos or videos, by using the front HD camera.
8088 Smart DeskPhone 1.5.5 Faq – errors • "No file found for this application, please contact your administrator": Application package not found. • “Installation failed, retry or contact your administrator if the problem persists”: See details in the dialog box (phone version, conflict with another application, not enough memory space on the phone, incompatible application, …).
8088 Smart DeskPhone 1.8 Permanent features keys They are located just above the loudspeaker. Mute and interphony key. During a call, press this key to stop your contact from hearing you. When idle, press this key to switch the phone to interphony mode. When you receive a call, the phone hooks off automatically and you go straight into hands-free mode.
8088 Smart DeskPhone 1.9 Android™ settings Your phone runs on the Android™ platform. Open the Android menu. Use this key to adjust the display of the phone, configure Bluetooth®, customize the alpha keypad, or set time and date. From this menu, you can set many parameters of the phone. In this section we describe all parameters that improve user experience.
8088 Smart DeskPhone 1.10 Description of the connectors Various connections to allow phone extensions. Future use (SATA). Two Universal Serial Bus (USB) ports (1.1/2.0) to connect an external camera, audio equipment, a low smartphone charger or USB stick. HDMI® 1.4 output for screen replication. 10/100/1000 Mbps Ethernet connectors to a PC (RJ45).
8088 Smart DeskPhone 1.11 Alphabetic keypad Show or hide the keypad. Use the keypad to enter digits and letters. At any time, you can show or hide the keypad by selecting this key. You can use also the arrow at the bottom of the keypad to hide it( Use the keyboard to enter names while configuring the phone.
8088 Smart DeskPhone If you are writing in more than one language, you can select several keyboard languages. Application on your phone must support the selected languages. • The phone is in idle state. • Open the Android menu. • Language &...
8088 Smart DeskPhone 1.11.5 Write numbers or symbols • Press this key once. • Write numbers or symbols. • If necessary, press this key to access special/punctuation characters. • To go back to alphabetic mode, press this key. 1.11.6 Copy/cut/paste text When you are in a text area, you can select text by pressing and holding it and by dragging the grab points to select more or less text.
8088 Smart DeskPhone 1.12 ALE Wideband Bluetooth® Handset LED (Front and back of the device) • Blue flashing: Normal operation. • Blue steady: Handset charging. • Red slow flashing: Battery charge low. If voice prompts are enabled, you hear: “Battery low ”. •...
8088 Smart DeskPhone 1.12.1 Voice prompts The voice prompts help you to manage functions of the handset. Voice prompts are available in 5 languages. The default language is English. To hear the prompt, the handset has to be near your ear. To select the next language, with the handset turned on, double press the 2 keys of the handset (B,C) at the same time.
8088 Smart DeskPhone 1.12.3 Pairing and connecting the Bluetooth® wireless handset Before the Bluetooth® handset can be used, it must be correctly paired to the terminal. Pairing will create a wireless link between the Bluetooth® wireless handset and the deskphone. Set your deskphone to 'discover' the Bluetooth®...
8088 Smart DeskPhone 1.13 Bluetooth® Wireless handset Switch on / off the Bluetooth® handset: long press on the off-hook/on-hook key. Off-hook/On-hook: press this key to take or terminate a call. Volume/Mute: • Short successive presses to change the handset volume level (3 levels) •...
8088 Smart DeskPhone 1.13.2 Installing or replacing the Bluetooth® handset battery At the first use, you have to connect the battery to the handset. The battery is placed in its compartment but it is not connected. To install a new battery, follow instruction: a) Lift up the battery cover.
8088 Smart DeskPhone 1.14 Install a comfort wired handset You can install a wired handset in place of the Bluetooth® Wireless Handset. • Remove the rubber. • Plug-in the wired handset to the appropriate connector (refer to phone description). • Make sure you position the cable correctly in the compartment intended for that purpose: •...
8088 Smart DeskPhone Using your telephone 2.1 Identify the terminal you are on The number of your telephone is displayed on the 'Info' page. 2.2 Messaging portal The messaging portal allows you to access and manage features such as the call log, instant messaging and voice messages.
8088 Smart DeskPhone Deleting When consulting an event (call log, instant message or voice message), you can delete the event once you have consulted it. However, you can choose to delete all events in one go. • Access the messaging portal. •...
8088 Smart DeskPhone 2.3.3 Delete all missed calls • Press the associated softkey. • Press the associated softkey. • Press to confirm. All missed calls are deleted. 2.3.4 Consulting all calls • Select the 'All' tab. All calls are displayed with an icon giving information on the type of call. Answered outgoing calls.
8088 Smart DeskPhone 2.4 Making a call Use one of the following: • Use the dialpad preview to dial the destination number. • Dial directly the number for your call. • Unhook the handset Dial the destination number. • Press the Off-hook key of the headset Dial the destination number. •...
8088 Smart DeskPhone 2.6 Switching between audio modes During the conversation, you can switch between different audio modes (handset, loudspeaker, hands- free or headset, if connected) by pressing the loudspeaker/hands-free key until the desired audio mode is displayed: . The key is lit when the loudspeaker or hands-free mode is selected. You are in conversation with the handset, you can switch between following audio modes by short pressing on the loudspeaker/hands-free key: Handset...
8088 Smart DeskPhone Switching between the two modes: • Open the keypad. • Press a letter to launch the dial by name function. • If necessary, close the keypad. • Options • The current mode is displayed. • Select the new mode: o Internal: The internal directory mode is enabled.
8088 Smart DeskPhone 2.7.2 Calling a contact using the internal directory (predictive search) • Open the keypad. • Enter the first letter of your contact's surname. • The search runs as soon as you enter a character (predictive search). The matching names are displayed.
8088 Smart DeskPhone 2.11 Cancelling an automatic callback • When your phone rings. • Call back Cancellation of callback request acknowledged. Canceling the callback request is only possible when the contact you tried to reach released the line. 2.12 Receiving interphony calls You can answer a call without lifting the handset.
8088 Smart DeskPhone 2.14 Mute, so that your contact cannot hear you You can hear your contact but he/she cannot hear you: 2.14.1 From the set • During a conversation. • Disable microphone The mute key blinks • Resume the conversation The mute key no longer blinks 2.14.2 From the Bluetooth®...
8088 Smart DeskPhone Acknowledge all new voice messages Once you start listening to a voice message, the message is automatically acknowledged.However, you can acknowledge voice messages without listening to them. • Press the associated softkey. • Press the associated softkey: Voice msg •...
8088 Smart DeskPhone 2.17.2 Sending an instant message using the phone number You can only send an instant message to a colleague connected to the same telephone system (generally, a colleague in your enterprise). • Access the messaging portal. • Send IM •...
8088 Smart DeskPhone You can use the filter key to consult messages sent by or to a particular contact. For example, when you are on a message sent by a contact, pressing the filter key shows only messages sent to or by that contact.
8088 Smart DeskPhone 2.19.2 Answering a voice message • Access the messaging portal. • Press the softkey associated with the voice message feature: Voice msg. • Enter your password if required. • Select the tab of new voice messages or all voice messages. •...
8088 Smart DeskPhone During a conversation 3.1 Making a second call during a conversation Use one of the following: • Dial directly the number for your call. • Name of second contact. • New call Number of second contact. • New call Redial list Select the No.
8088 Smart DeskPhone 3.3 Switching between calls (Broker call) During a conversation, a second call is on hold. • Select the call on hold icon from the conversation screen. Your first call is placed on hold. Other method: • Answer •...
8088 Smart DeskPhone 3.6.2 End the conference with all participants (If conference is active) Use one of the following: • Hang up. • On hook the handset. 3.6.3 After the conference, to leave your two contacts talking together: • ×Conference •...
8088 Smart DeskPhone 3.9 Intrusion into an internal conversation (barge-in) Your contact's line is busy. If the number is not 'protected' and if authorised, you can intrude into the call: • ¤Intrusion • Same key to exit (×Intrusion). 3.9.1 Protection against intrusion •...
8088 Smart DeskPhone Sharing 4.1 Receiving supervised call ringing To receive the special ringing for calls to another number: • Supervised call ringing programmed key. The programmed key has to be configured by the system. • Same key to cancel. 4.2 Answering the general bell When the operator is absent, outside calls to the operator are indicated by a general bell.
8088 Smart DeskPhone 4.5 Answering briefly in place of the operator Outside calls to the operator will ring on your telephone and you can answer the call: • 'Operator help' programmed key. The programmed key has to be configured by the system. •...
8088 Smart DeskPhone 4.9 Calling a contact on his/her loudspeaker Your internal contact does not answer. If authorised, you can remotely activate her/his phone: • Your contact does not reply. • Interphony You are connected to the loudspeaker on your contact's phone (if he/she has the hands-free function). 4.10 Send a voice message copy •...
8088 Smart DeskPhone 4.12 Broadcasting a message on the loudspeakers of a station group A message not requiring an answer can be broadcasted on the loudspeakers within your broadcast group: • Off hook. • Number of broadcast group Speak, you have 20 seconds. •...
8088 Smart DeskPhone Keep in touch 5.1 Selecting calls to be forwarded When a forward is applied, you can select the types of call to be forwarded: outside, internal, all. • Select the forward icon. • Ext/Int Select the type of Out/Int call type of call forwarded is displayed.
8088 Smart DeskPhone 5.5 Forwarding your calls from the receiving terminal ('Follow me') You wish to receive your calls in your present location: Use the 'Follow me' function. • Select the forward icon. • Followme • Enter the number of the phone you want to forward calls Forward is acknowledged.
8088 Smart DeskPhone 5.10 Do not disturb Callers wishing to contact you will see the 'Do Not Disturb' message displayed on their sets when they try to call. You can make your terminal temporarily unavailable for all calls. • Select the forward icon. •...
8088 Smart DeskPhone 5.12 Message notification A message is left in your mailbox but you are not at your desk. You can configure your telephone so that you receive notification of the message on another telephone. • Reach the 'Menu' page. •...
8088 Smart DeskPhone Programming your telephone 6.1 Initializing your voice mailbox • Light flashes. • • Enter your personal code then record your name according to voice guide instructions. Your personal code is used to access your voice mailbox and to lock your telephone. A weak personal code will be rejected by the system: •...
8088 Smart DeskPhone 6.4 Adjusting the audio functions • Reach the 'Menu' page. • Settings Phone Ringing 6.4.1 Choose the tune • Int. Melody/Ext. Melody The tune must be chosen for external and internal calls. • Select the melody of your choice (16 tunes). •...
8088 Smart DeskPhone 6.5 Adjusting the brightness of the deskphone Adjust the brightness of the display, the LEDs, the keys (add-on) and the logo light on the back shell (optional). 6.5.1 Adjust the brightness • • Display • Brightness level •...
8088 Smart DeskPhone 6.9 Select the language of the Alcatel-Lucent Phone application Define the language of the Alcatel-Lucent Phone application. • Reach the 'Menu' page. • Settings Options Language • Select the language of your choice. • 6.10 Programming keys for call numbers and functions (Perso page/F1 and F2 keys/add-on keys) If the key is not programmed yet: •...
8088 Smart DeskPhone 6.12 Delete a programmed key • Perso page: Long press on the programmed key (or Reach the 'Menu' page Settings Keys Select the key to delete) : Reach the 'Menu' page Settings Keys Select the key to delete. •...
8088 Smart DeskPhone 6.15 Installing and using an ALE Bluetooth® wireless handset Please consult the following chapter depending on the handset in your possession (grey or color buttons): • ALE Wideband Bluetooth® Handset. • ALE Bluetooth® Handset. 6.16 Removing the Bluetooth® handset •...
8088 Smart DeskPhone Contacting your administrator (Technical support) If necessary you may need to contact your administrator. Before contacting your administrator, make sure you have information such as your phone's codes and software version to hand. 7.1.1 Technical code (left) / Date code (right) The codes are located under the backshell of the phone.
8088 Smart DeskPhone 7.2 Phone auto test The auto test of the phone is a quick hardware test of the sound, the display and the LEDs. It lets the user do the first tests directly from the desktop. • The phone is switched on and connected. •...
8088 Smart DeskPhone 'Meet me' conference The 'Meet me' function is used to set up a conference with a maximum of 6 persons: the 'master ' of the conference (who has the rights for initiating the conference) and the participants (maximum of 5) who meet for the conference.
8088 Smart DeskPhone Accessories The ALE-supported accessories are intended to work smoothly on most/all of our clients (hardphones, softphones). The list of accessories presented in this document is not contractually binding and may be modified without prior warning. 9.1 List of accessories 9.1.1 Jack 3.5 mm 4-pole corded headset •...
8088 Smart DeskPhone 9.2 Connect a 3 pole jack headset Your phone is equipped with a 3.5 mm, 4 pole jack. If your headset is not compatible (3 pole jack), you have to use adapters. Contact the manufacturer of your headset to find the appropriate adapter. Use the following kit which contains a 3 pole to 4 pole jack adapter and a RJ11 to SATA adapter: 80x8S SATA-RJ11 &...
8088 Smart DeskPhone 9.3 Alcatel-Lucent Enterprise Application Partner Program The mission of the Alcatel-Lucent Enterprise Application Partner Program is to support a broad ecosystem of developers and partners throughout the deskphone Lifecycle. In this context, certification tests are made between applications or devices of partners and Alcatel-Lucent Enterprise’s platforms. It certifies proper inter-working with applications or devices of the partner.
8088 Smart DeskPhone Technical specifications 8088 V2 (9,92 in) Width 252 mm Depth on a table 200 mm (7,87 in) Depth with wall mounting kit, and handset Height 204 mm (8,03 in) Weight 1350 g (2.98 lbs) Adjustable foot stand range 25°...
8088 Smart DeskPhone Ordering information 8088 Smart DeskPhone V2 3MG27112AB 8088 Smart Deskphone No Camera V2 3MG27112ND 80XX JACK 4-3 POLE CABLE (x10) 3MG08018AA 80x8S SATA-RJ11 CABLE (x10) 3MG08019AA USB C to USB-A cable (box of 10) 3MG08020AA Wide Band Comfort Handset...
8088 Smart DeskPhone Guarantee and clauses Current Safety and Regulatory Statements are related to the 8088 Smart DeskPhone set only, and do not concern the accessories. 12.1 Safety Instructions • Changes or modifications to the equipment not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment.
8088 Smart DeskPhone 12.2 Regulatory Statements EUROPE This equipment complies with the essential requirements of following directives: 2014/53/EU (RED), 2014/30/EU (EMC), 2014/35/EU (LVD), 2009/125/EC (ErP), 2011/65/EU (RoHS). Declaration of Conformity may be obtained from: ALE International 32 avenue Kléber – 92700 Colombes, France ebg_global_supportcenter@al-enterprise.com USA and Canada Phones with Bluetooth®...
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8088 Smart DeskPhone The Alcatel-Lucent name and logo are trademarks of Nokia used under license by ALE. To view other trademarks used by affiliated companies of ALE Holding, visit: www.al-enterprise.com/en/legal/trademarks-copyright. All other trademarks are the property of their respective owners. The information presented is subject to change without notice. Neither ALE Holding nor any of its affiliates assumes any responsibility for inaccuracies contained herein.
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Welcome screens Your phone provides 3 welcome screens: • Alcatel-Lucent Phone: Access to all telephony features • AOM: Virtual add-on module (Depends on the system configuration). • Private store: Access to applications from a private store or a web page (Depends on the system configuration).
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Call Conference Send text messages Dial the number directly or dial the number after pressing a Call the first contact. Send IM line key (an off-hook key phone or Bluetooth® handset, Call the second contact. Enter the destination number. hands-free key). Conference.
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