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Using your telephone
Answering a second call during a conversation
•
During a conversation, another person is trying to call you. The name or number of the caller is
displayed for a few seconds.
•
Select the incoming call icon.
•
The first call is on hold.
Other method:
•
If there are two or more simultaneous incoming calls, select the incoming call icon and press the
following softkey: Answer.
•
Queue
Or
Waitqueue Answer
To return to your first contact and end the conversation in progress:
•
Hang up, your phone is ringing, then answer the call.
You are in conversation with your first caller again.
If you make an error, hang up: your telephone will ring and you will recover your first call.
Switching between calls (Broker call)
During a conversation, a second call is on hold.
•
Select the call on hold icon from the conversation screen.
Your first call is placed on hold.
Other method:
•
Answer
•
Press the Back/Exit key to display the Perso page. Select the call on hold.
Your first call is placed on hold.
Transferring a call
During a conversation, to transfer the call to another number:
You are in communication with a first caller
•
Calling a second person during a conversation
•
You can transfer the call immediately or wait for your contact to answer before transferring the
call.
•
Transfer
•
The two callers are connected.
You are in communication with a first caller. A second caller is on hold.
•
You want to connect the first caller with the second.
•
Transfer
•
The two callers are connected.
Transfer between two outside calls is not generally possible (depends on country concerned and
system configuration).
Transfer a call to a voice mail
During the call, you want to transfer your caller to the voice mailbox of another caller
•
TransferVMU
•
Number of second contact.
8AL90340ENADed01
The first call is on hold.
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