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INTRODUCTION Thank you for choosing an Alcatel-Lucent Enterprise Desk phone. This document describes the services offered by the Alcatel-Lucent Enterprise Cloud Edition range desk phones connected to a SIP server. The Cloud Edition range is composed of the following desk phones: •...
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Alcatel-Lucent Cloud Edition DeskPhone Some features depend on the type of the set. 8068s CE 8058s CE 8018 CE 8008G CE 8008 CE IP Phone Color screen Monochrome screen Busy light logo on back shell Theme (skin) Bluetooth® handset Bluetooth® Smart Ready Compatible with Bluetooth ®...
Alcatel-Lucent Cloud Edition DeskPhone CONTENTS GETTING TO KNOW YOUR TELEPHONE ....................... 9 8068 ........................ 9 LOUD DITION HONE 1.1.1 ............................9 HONE DESCRIPTION 1.1.2 ........................9 AIN SCREEN AND NAVIGATION KEYS 1.1.3 ..........................10 ALL MANAGEMENT SCREEN 1.1.4 ......................11...
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Alcatel-Lucent Cloud Edition DeskPhone 2.1.1 ............................31 REATE A NEW GROUP 2.1.2 ............................... 31 ELETE A GROUP 2.1.3 ......................31 ELETE ALL GROPUS IN THE LOCAL DIRECTORY 2.1.4 .............................. 32 ODIFY A GROUP 2.1.5 ............................ 32 REATE A NEW CONTACT 2.1.6...
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Alcatel-Lucent Cloud Edition DeskPhone ..... 49 WAY CONFERENCE WITH INTERNAL CONTACTS TALK SIMULTANEOUSLY TO MORE THAN CONTACTS ........................49 IDE YOUR PHONE NUMBER ............................. 49 O NOT DISTURB ........................50 ORWARDING TO A NUMBER ........................50 ANCELLING CALL FORWARDS ........................51 ISTEN TO YOUR VOICEMAIL ........................
This phone is part of the IP phone range. With its color display associated to 10 dedicated functions keys, and an intuitive navigation key, the 8068s Cloud Edition DeskPhone delivers a great user experience and great conversation convenience with an outstanding audio quality in either hands-free mode or using the comfort handset. Your experience is additionally improved with its Bluetooth®...
Alcatel-Lucent Cloud Edition DeskPhone Right navigator: Open the menu to access features for configuring the phone or managing calls. OK key: Use this key to validate your choices and options while programming or configuring (short press). Used to access features for managing the call log such as delete a log, delete all logs, display missed calls only and acknowledge missed calls (in idle state).
Alcatel-Lucent Cloud Edition DeskPhone 1.1.4 Change the theme (skin) of your phone • The phone is in idle state. • Select the settings icon from the phone menu (see the navigation section of your phone model). • Press the keys associated with: Phone Display Skin.
Alcatel-Lucent Cloud Edition DeskPhone 8058s Cloud Edition DeskPhone This phone is part of the IP phone range. With its color display associated to 10 dedicated functions keys, and an intuitive navigation key, the 8058s Cloud Edition DeskPhone delivers a great user experience and great conversation convenience with an outstanding audio quality in either hands-free mode or using the comfort handset.
Alcatel-Lucent Cloud Edition DeskPhone Right navigator: Open the menu to access features for configuring the phone or managing calls. OK key: Use this key to validate your choices and options while programming or configuring (short press). Used to access features for managing the call log such as delete a log, delete all logs, display missed calls only and acknowledge missed calls (in idle state).
Alcatel-Lucent Cloud Edition DeskPhone 1.2.4 Change the theme (skin) of your phone • The phone is in idle state. • Select the settings icon from the phone menu (see the navigation section of your phone model). • Press the keys associated with: Phone Display Skin.
Alcatel-Lucent Cloud Edition DeskPhone 8018 Cloud Edition DeskPhone This phone is part of the IP phone range. In addition to a clear monochrome display associated to 6 dedicated function keys and an intuitive navigation key, the 8018 Cloud Edition DeskPhone provides 4 programmable keys as a smart add-on module, for a quick access to your favorite contacts or features.
Alcatel-Lucent Cloud Edition DeskPhone Use this key to validate your choices and options while programming or configuring (short press). Used to access features for managing the call log such as delete a log, delete all logs, display missed calls only and acknowledge missed calls (in idle state).
Alcatel-Lucent Cloud Edition DeskPhone 1.3.4 Changing or updating the paper label Removing the paper label • Lift the protective cover at the notch and slide it up to take it out of its housing. • Remove the paper label in the same way.
Alcatel-Lucent Cloud Edition DeskPhone 8008 / 8008G Cloud Edition DeskPhone This phone is part of the IP phone range. In addition to a clear monochrome display with six dedicated function keys and an intuitive navigation key, the 8008 Cloud Edition DeskPhone provides high audio fidelity for telephone calls either in hands-free mode or using the comfortable handset.
Alcatel-Lucent Cloud Edition DeskPhone Right navigator: Open the menu to access features for configuring the phone or managing calls. OK key: Use this key to validate your choices and options while programming or configuring (short press). Used to access features for managing the call log such as delete a log, delete all logs, display missed calls only and acknowledge missed calls (in idle state).
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Alcatel-Lucent Cloud Edition DeskPhone Your phone uses 3 pre-programmed keys to access certain features. In this case, the icon of the feature is printed on the paper. Use the feature by pressing the corresponding key. When activated, the LED corresponding to the key remains lit up. Press the corresponding key to deactivate it.
Alcatel-Lucent Cloud Edition DeskPhone Permanent features keys They are located just above the loudspeaker. Feature keys depend on the type of phone. 8068s CE 8008 CE 8018 CE Description 8058s CE 8008G CE • Mute key During a call, press this key to stop your contact from hearing you.
Alcatel-Lucent Cloud Edition DeskPhone Homepage screen The homepage is the default page displayed on your phone. Depending on the software version and the phone model, two default homepages are available but this can be changed in the phone settings. To change the default homepage, consult the chapter: configuring the welcome page.
Alcatel-Lucent Cloud Edition DeskPhone Call icons Icons giving information about some specific configurations of the phone or about call status are displayed in the top bar of the screen. Icons depend on the theme (skin) of the phone. Incoming call icon.
Alcatel-Lucent Cloud Edition DeskPhone 1.8.2 Magnetic alphabetic keyboard (optional) Adding a magnetic alphabetic keyboard to your phone increases its performance. This accessory is sold separately from the deskphone. The keyboard depends on your country and languages. The magnetic keyboard is automatically fixed on the base of the set. It is connected to the corresponding connector behind the phone.
Alcatel-Lucent Cloud Edition DeskPhone Description of the connectors Various connections to allow phone extensions. The type of connectors you have depends on your phone. 8068s/ 8058s 8018 8008 / 8008G Jack connector - CTIA standards Microphone Ground Audio (right) Audio (left)
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Alcatel-Lucent Cloud Edition DeskPhone 3.5 mm, 4 pole jack (TRRS standards: CTIA). 26 /86 8AL90362ENRB ed01...
Alcatel-Lucent Cloud Edition DeskPhone ALE Wideband Bluetooth® Handset The Bluetooth® Wireless handset is only available with compatible Bluetooth® deskphones. 8068s CE 8058s CE 8018 CE 8008/8008G CE ALE Wideband Bluetooth® Handset LED (front and back of the device) • LED off: the handset is charging on its base or is switched off.
Alcatel-Lucent Cloud Edition DeskPhone If you are not going use the handset for a long time, we recommended that you switch off the device by using the switch at the top of the battery compartment 1.10.1 Voice prompts The voice prompts help you to manage functions of the handset. Voice prompts are available in 5 languages. The default language is English.
Alcatel-Lucent Cloud Edition DeskPhone 1.10.3 Pairing and connecting the Bluetooth® wireless handset This feature is only available with compatible Bluetooth® deskphone. Otherwise the corresponding menu is not displayed or is inactive. Before the Bluetooth® handset can be used, it must be correctly paired to the terminal. Pairing will create a wireless link between the Bluetooth®...
8008/8008G CE, 8018 CE: Support mostly 2 SIP accounts. • 8058s CE, 8068s CE: Support mostly 4 SIP accounts. A main SIP account manages all features of the phone. All incoming calls are managed as defined with the main account. Incoming calls of each account are received on the same phone. The SIP account that receives the call is displayed on the phone.
Alcatel-Lucent Cloud Edition DeskPhone 2 Contacts management Local directory Your phone lets you manage contacts in your local directory. • Select the local directory icon from the phone menu (see the navigation section of your phone model). • Depending on your phone, select the following key: Press ok key to open menu.
Alcatel-Lucent Cloud Edition DeskPhone • Select the local directory icon from the phone menu (see the navigation section of your phone model). • Depending on your phone, select the following key: Press ok key to open menu. • Delete all •...
Alcatel-Lucent Cloud Edition DeskPhone +3390670000. To get the '+' sign, long press on the '0' key. This example is for calling a number in France from another country. 2.1.6 Delete a contact • Select the local directory icon from the phone menu (see the navigation section of your phone model).
Alcatel-Lucent Cloud Edition DeskPhone Contact card Open the contact card by selecting the avatar (left side): . A contact card can be opened from your conversation history, the local directory or from the search result. A card contains 3 pages: •...
Alcatel-Lucent Cloud Edition DeskPhone 2.2.1 Add the contact to your local directory • Select the history icon from the phone menu (see the navigation section of your phone model). • Open the contact card of the contact you want to add to your local directory.
Alcatel-Lucent Cloud Edition DeskPhone 3 Program key management You can customize programmable keys on the phone to enable users to access frequently to use Ringcentral functions, or, if your phone does not have a particular hard key, you can create a program key. For example, BLF, Intercom, Park, Page, Pick up, DTMF, Speed dial .etc.
Display all information about the phone: name, number, number of missed calls, number of new messages, forwarding status. • Use one of the following: Select the information icon from the phone menu (see the navigation section of your phone model). o 8068s /8058s Cloud Edition DeskPhone: .(long press) 8018/8008/8008G Cloud Edition: 123<>abc (long press). •...
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Alcatel-Lucent Cloud Edition DeskPhone All call logs associated with the selected contact are displayed with an icon showing the type of call. Answered incoming calls. Unanswered incoming calls. Unanswered incoming call that has been acknowledged. Answered outgoing calls. Unanswered outgoing calls.
Alcatel-Lucent Cloud Edition DeskPhone To manage the call log Depending on your phone, select the following key: • Press ok key to open menu. • Delete Press the delete key to delete specific logs all call logs are displayed on the screen.
Alcatel-Lucent Cloud Edition DeskPhone The call will start after a timeout of approx. 10 seconds if there is no action taken after dialling. Making a peer to peer SIP call Your phone is compatible with the peer to peer SIP call. It is able to call phones connected to the same local network.
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Alcatel-Lucent Cloud Edition DeskPhone If you are using multiple SIP accounts on your phone, you can choose which account to use to make the call. 41 /86 8AL90362ENRB ed01...
Alcatel-Lucent Cloud Edition DeskPhone Call from call log You can call back a contact from the call log. You can unhook the handset or the headset to make a call with the handset or the headset otherwise you make a call in hands-free mode.
Alcatel-Lucent Cloud Edition DeskPhone Receiving a call When receiving a call, you can: • Lift the handset to take the call. • Use the headset to take the call. If your headset has no Off-hook/On-hook key, use the phone keys and switch on the audio on the headset ( •...
Alcatel-Lucent Cloud Edition DeskPhone Switching between audio modes During the conversation, you can switch between different audio modes (handset, hands-free or headset, if connected) by pressing the loudspeaker/hands-free key until the desired audio mode is displayed: . This feature depends on connected devices. The key is lit when the loudspeaker or hands-free mode is selected.
Alcatel-Lucent Cloud Edition DeskPhone Sending DTMF signals During a conversation you sometimes have to send DTMF signals, such as with a voice server, an automated attendant or a remotely consulted answering machine. You can also send DTMF code by switching to the programmable key and then press the DTMF key you configured.
Alcatel-Lucent Cloud Edition DeskPhone Making a second call during a conversation During conversation, you can navigate in the title bar to consult the call log, local directory, contact card or to make a new call for example. The conversation key will be blinking ( ).
Alcatel-Lucent Cloud Edition DeskPhone As long as the call is presented, you can also choose to deflect the call. To cancel your second call and recover the first You are in conversation with the second contact and the first one is on hold.
Alcatel-Lucent Cloud Edition DeskPhone Transferring a call This feature can be deactivated by your administrator. 4.22.1 To transfer your call to another number During a conversation. • Press the key associated with: Transfer to the first call is on hold.
Alcatel-Lucent Cloud Edition DeskPhone Five-way conference with internal contacts - talk simultaneously to more than 2 contacts This feature depends on the system configuration. If necessary, contact your administrator. You are in a conference call with 2 contacts. To add another participant to the conference: •...
Alcatel-Lucent Cloud Edition DeskPhone Forwarding to a number When you are absent or already in communication (all lines are busy), all your calls are forwarded to the defined number. • Use one of the following: Select the settings icon from the phone menu (see the navigation section of your phone...
Alcatel-Lucent Cloud Edition DeskPhone Listen to your voicemail This feature depends on the system configuration. If necessary, contact your administrator. The message key flashes when you have received a new voicemail or if you have missed calls. • Use the following: Press the messaging key.
Alcatel-Lucent Cloud Edition DeskPhone Defining a 'hotline' number If configured, the 'hotline' number is dialed immediately or after a time delay when you take the line by picking up the handset, by pressing the hands-free button or pressing the call button of the headset.
Easy Deployment Server (EDS) Your phone is compatible with the Alcatel-Lucent Enterprise Easy Deployment Server (EDS). EDS offers a cloud server allowing easy deployment of devices in remote worker situation: start your deskphone, the EDS procedure is launched.
DeskPhone Desk sharing This feature allows you to use any Alcatel-Lucent Cloud Edition deskPhone in your enterprise with your own phone number. When you activate your account on a deskphone, you retrieve your entire phone configuration: local directory, history. After reboot the phone restarts with its initial configuration.
Alcatel-Lucent Cloud Edition DeskPhone 6 Programming your telephone Adjusting the audio functions These features can be configured via the Web Management. 6.1.1 Select the melody • Select the settings icon from the phone menu (see the navigation section of your phone model).
Alcatel-Lucent Cloud Edition DeskPhone • To end the settings. 6.1.5 Seat mode Your deskphone supports the seat mode. The seat mode lets your administrator switch the ringing onto the loudspeaker, the headset or both. This feature is configurable from the Web Management. Contact your administrator for more information.
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Alcatel-Lucent Cloud Edition DeskPhone • Adjust contrast. • Validate your choice. • To end the settings. 57 /86 8AL90362ENRB ed01...
Alcatel-Lucent Cloud Edition DeskPhone Adjusting the brightness of the deskphone (8068s CE, 8058s CE) 6.6.1 Adjust the brightness when the phone is in use • Select the settings icon from the phone menu (see the navigation section of your phone model).
Alcatel-Lucent Cloud Edition DeskPhone 6.6.5 Adjust the LED brightness • Select the settings icon from the phone menu (see the navigation section of your phone model). • Phone Display • Brightness: activate or deactivate the feature. • Validate your choice.
Alcatel-Lucent Cloud Edition DeskPhone If necessary, you can also select the accessory type in the audio settings: • Select the settings icon from the phone menu (see the navigation section of your phone model). • Phone Audio USB • Select the type of device connected to the USB:...
Alcatel-Lucent Cloud Edition DeskPhone Manage Bluetooth® device (8068s CE) This feature is only available with compatible Bluetooth® deskphone. Otherwise the corresponding menu is not displayed or is inactive. This feature can be deactivated by your administrator. 6.12.1 Installing a Bluetooth® device Before performing the pairing operation, the device must be in detectable mode.
Alcatel-Lucent Cloud Edition DeskPhone 7 Contacting your administrator (technical support) If necessary you may need to contact your administrator. Before contacting your administrator, make sure you have information such as your phone's codes and software version to hand. Technical code / Date code The codes are located under the backshell of the phone.
Alcatel-Lucent Cloud Edition DeskPhone Access to administrator configuration 7.5.1 Administrator settings menu • Select the settings icon from the phone menu (see the navigation section of your phone model). • Admin • Enter the administrator password. • This section allows the administrator to set IP parmeters, certificates, LDAP servers, DM URL (for configuration files), and SIP Accounts.
Alcatel-Lucent Cloud Edition DeskPhone 8 Accessories The ALE-supported accessories are intended to work smoothly on most/all of our clients (hardphones, softphones). The list of accessories presented in this document is not contractually binding and may be modified without prior warning.
The accessory is supported by the following sets The Alcatel-Lucent 8105s EGO is a compact and portable conference module. It provides OmniSound® audio technology for very high-quality HD audio conversations. In addition, the 8105s EGO comes with a 1000m Ah Li- ion battery for up to 12 hours of meetings and calls.
Alcatel-Lucent Cloud Edition DeskPhone Button for pairing Bluetooth®. LED (LEDs on all sides) 8.2.3 LED description • Steady yellow: the device is switched on. • Blue steady: connected through Bluetooth®. • Green steady: microphone is enabled/call in progress (Bluetooth®). •...
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Alcatel-Lucent Cloud Edition DeskPhone • Connect the device to the USB type A connector of the deskphone using the provided USB cable. The 8105s EGO automatically starts. The following icon is displayed on the screen of the device: • The 8105s EGO is detected as a hands-free device. Select 'Konftel Ego' on the pop-up displayed on your deskphone.
Alcatel-Lucent Cloud Edition DeskPhone 8.2.8 Connect the device to the deskphone using Bluetooth® (compatible Bluetooth® deskphone) • Switch on the 8105s EGO. • Put the device in detectable mode: hold the Bluetooth® button down for two seconds on the 8105s EGO: .
Alcatel-Lucent Cloud Edition DeskPhone USB external ringing interface module (USB Interface module 2 relays 3GV28184AA) 8068s CE 8058s CE 8018 CE 8008/8008G CE The accessory is supported by the following sets The USB external ringing interface module allows driving an external system (like a ring or a lamp), following the ring tone cadence or the communication state of the phone connected on the telephone line.
Alcatel-Lucent Cloud Edition DeskPhone 8.3.2 Connect the device • Plug the provided cord USB type B on the USB connector of the module. • Plug the provided cord USB type A on the USB connector of the deskphone. See description of the connectors of your phone.
Alcatel-Lucent Cloud Edition DeskPhone External ringing interface module (MWS 3GV28050AA) 8068s CE 8058s CE 8018 CE 8008/8008G CE The accessory is supported by the following sets You have to use a RJ11 to SATA adapter to connect your deskphone to this device. The RJ11 to SATA adaptator is sold separately (3MG07058AA).
Alcatel-Lucent Cloud Edition DeskPhone 8.4.3 Connect the device Phone set connected over IP and to an external power suply Connected to the DC power jack of the deskphone by using DC Japan cable. Connected to the power supply of the device.
Alcatel-Lucent Cloud Edition DeskPhone Wall mounting kit 8.5.1 8068s, 8058s Cloud Edition Deskphone 1. Rotate the metal foot to flat. 2. Remove the rubber cover on phone back shell each side. 1. Drill two holes on the wall (separation=90mm, 1. Put the support on the back side of the phone.
Alcatel-Lucent Cloud Edition DeskPhone 8.5.2 8018 Cloud Edition DeskPhone 1. Drill two holes on the wall 1. Put the support on the back side of the phone. (separation=90mm, diameter=6mm). 2. Slide it from top side and make sure the 2 snaps 2.
Alcatel-Lucent Cloud Edition DeskPhone 8.5.3 8008/8008G Cloud Edition DeskPhone Installation of the wall mount kit Fix the wall mount kit on the wall by using the 4 provided screws and nylon anchors. You can use the support as a reference to mark position.
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Alcatel-Lucent Cloud Edition DeskPhone 1. Maintain the support with one hand by using the two holes on the bottom of the wall mount kit. 2. With the other hand, pull out the phone from the support as shown in the image.
Alcatel-Lucent Cloud Edition DeskPhone Connect a 3 pole jack headset Your phone is equipped with a 3.5 mm, 4 pole jack. If your headset is not compatible (3 pole jack), you have to use adapters. Use the following kit which contains a 3 pole to 4 pole jack adapter and a RJ11 to SATA adapter: •...
DeskPhone Alcatel-Lucent Enterprise Application Partner Program The mission of the Alcatel-Lucent Enterprise Application Partner Program is to support a broad ecosystem of developers and partners throughout the deskphone Lifecycle. In this context, certification tests are made between applications or devices of partners and Alcatel-Lucent Enterprise’s platforms. It certifies proper inter- working with applications or devices of the partner.
Alcatel-Lucent Cloud Edition DeskPhone 9 Technical specifications 8068s CE 8058s CE 8018 CE 8008/8008G CE Width 252 mm (9,92 in) 252 mm (9,92 in) 164 mm (6.46 in) 150 mm (5.91 in) Depth on a table 200 mm (7,87 in) 200 mm (7,87 in) 200 mm (7.87 in)
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Alcatel-Lucent Cloud Edition DeskPhone USB external ringing interface module 8105s EGO (3GV28184AA) Maximum distance between the 1,5 m (5 ffet) phone set and the device 100 mm (3,9 in) 145 mm (5,7in) Width 62 mm (2,4 in) 135 mm (5,31in)
DeskPhone 11 Guarantee and clauses Current Safety and Regulatory Statements relate to the following products (do not apply to accessories): 8068s Cloud Edition DeskPhone, 8058s Cloud Edition DeskPhone, 8018 Cloud Edition DeskPhone, 8008G Cloud Edition DeskPhone, 8008 Cloud Edition DeskPhone.
Other languages for these Safety and Regulatory Instructions and User Documentation are available at the following Web site: https://www.al-enterprise.com/products. The Alcatel-Lucent name and logo are trademarks of Nokia used under license by ALE. To view other trademarks used by affiliated companies of ALE Holding, visit: www.al-enterprise.com/en/legal/trademarks-copyright. All other trademarks are the property of their respective owners.
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Cloud Edition DeskPhone Quick gui de Features keys • Mute key During a call, press this key to stop your contact from hearing you. Call icons • Turn down the volume (ringing or call state). Icons giving information about some specific configurations of the phone or about call status are displayed in the top bar •...