Answering A Second Call During A Conversation; Switching Between Calls (Broker Call); Transferring A Call - Alcatel-Lucent 8018 User Manual

8018 DeskPhone

3.2 Answering a second call during a conversation


During a conversation, another person is trying to call you. The name or number of the caller is
displayed for a few seconds.

Use one of the following methods to answer the displayed call.
o Line key for which icon is flashing
o Answer

The first call is on hold.
Cancel your second call
Use one of the following:

On hook the handset.

Hang up key (If in handsfree mode).
Recover the call on hold:
Use one of the following:

Key associated with the 'incoming call' icon.

Hands free to take the call.

Lift the receiver.

Start call key.
You are in conversation with your first caller again.
If you make an error, hang up: your telephone will ring and you will recover your first call.

3.3 Switching between calls (Broker call)

During a conversation, a second call is on hold.
To accept the second call:

Select the contact on hold

3.4 Transferring a call

To transfer your call to another number:

During a conversation.

Calling a second person during a conversation

You can transfer the call immediately or wait for your contact to answer before transferring the
call.

Transfer
Transfer between two outside calls is not generally possible (depends on country concerned and system
configuration).
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.
Your first call is placed on hold.
The first call is on hold.
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