Switching Between Calls (Broker Call); Transferring A Call; Three-Way Conference With Internal And/Or External Contacts (Conference); Talk Simultaneously To More Than 2 Contacts - Alcatel-Lucent 8008 User Manual

8008 DeskPhone

3.3 Switching between calls (Broker call)

During a conversation, a second call is on hold.
Use one of the following:
•
Press the key associated with the call on hold.
•
Select the tab which is displaying the call on hold
•
Press the Back/Exit key to display the Perso page Select the call on hold.
You are in conversation with the second contact and the first one is on hold.

3.4 Transferring a call

•
Calling a second person during a conversation
•
You can transfer the call immediately or wait for your contact to answer before transferring the
call: Transfer
Transfer between two outside calls is not generally possible (depends on country concerned and system
configuration).

3.5 Three-way conference with internal and/or external contacts (conference)

•
During a conversation, a second call is on hold.
•
Confer You are in conference mode.
3.5.1 Cancel conference and return to first contact (If conference is active)
•
End conf
3.5.2 Hang up on all participants (If conference is active)
•
Hang up.
•
You exit the conference.
3.5.3 After the conference, to leave your two contacts talking together:
•
Transfer
•
Hang up.
3.5.4 View information about the other people in the conference
•
Navigate between both call in progress tabs involved in the conference.

3.6 Talk simultaneously to more than 2 contacts

This feature depends on the system configuration. If necessary, contact your administrator.
You are in a conference call with 2 contacts. To add another participant to the conference:
•
Add
•
Dial the number of your contact (dial, directories, last numbers dialed...).
•
Your contact answers.
•
Insert You are on the line with the additional contact.
During a 3-way conference, you can add up to three additional participants.
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Retrieve
The first call is on hold.
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