Alcatel-Lucent Premium DeskPhone 8029s Manuals

Manuals and User Guides for Alcatel-Lucent Premium DeskPhone 8029s. We have 2 Alcatel-Lucent Premium DeskPhone 8029s manuals available for free PDF download: User Manual

Alcatel-Lucent Premium DeskPhone 8029s User Manual (67 pages)

Premium DeskPhone

Brand: Alcatel-Lucent | Category: IP Phone | Size: 2 MB

Table of Contents
4
8039S Premium Deskphone
8
Getting to Know Your Telephone
8
Main Screen and Navigation Keys
8
Phone Description
8
Call Management Screen
9
8029S Premium Deskphone
10
Main Screen and Navigation Keys
10
Phone Description
10
Call Management Screen
11
Changing or Updating the Paper Label
11
Homepage Description
12
Status Icons/ Call Icons
12
Welcome Screens
12
Permanent Features Keys
13
Keyboard
14
Magnetic Alphabetic Keyboard
14
Description of the Connectors
15
Add-On Module
16
Install the Add-On to the Deskphone
16
Attach the Add-On with the Clip
17
Install more than One Add-On Module
17
Changing or Updating the Paper Label
18
Install a Comfort Wired Handset
18
- Using Your Telephone
  19
Consulting All Calls
19
Consulting the Call Log
19
Delete All Call Logs
19
Identify the Terminal You Are on
19
Making a Call
20
Receiving a Call
20
Activating the Loudspeaker During a Conversation (Handset Lifted) Loudspeaker
21
Switching between Audio Modes
21
Call Back One of the Last 8 Numbers Dialed
22
Make Calls Via Your Programmed Call Keys (Perso Page/F1 and F2 Keys/Add-On Module)
22
Making Calls by Name (Company Directory)
22
Redialing
22
Redialing the Last Number Dialed (Redial)
22
Call Back an Unanswered Call
23
Call Back the Last Caller
23
Callback Requests
23
Delete the List of Unanswered Calls
23
List of Last Callers
23
Receiving Interphony Calls
24
Requesting Automatic Callback if Internal Number Is Busy
24
Sending DTMF Signals
24
Consulting Your Voice Mailbox
25
Forwarding Calls to Your Voice Message Service
25
From the Headset
25
From the Set
25
Mute, so that Your Contact Cannot Hear You
25
Sending a Text Message to an Internal Contact
25
Consulting Text Messages
26
Lock / Unlock Your Telephone
26
- During a Conversation
  27
Answering a Second Call During a Conversation
27
Making a Second Call During a Conversation
27
Other Methods for Calling a Second Contact
27
Release the Second Call and Recover the Call on Hold
27
After the Conference, to Leave Your Two Contacts Talking Together
28
Cancel Conference and Return to First Contact (if Conference Is Active)
28
Hang up on All Participants (if Conference Is Active)
28
Switching between Calls (Broker Call)
28
Three-Way Conference with Internal And/Or External Contacts (Conference)
28
Transferring a Call
28
View Information about the Other People in the Conference
28
Common Hold
29
Exclusive Hold
29
Placing a Call on Hold (Hold)
29
Talk Simultaneously to more than 2 Contacts
29
Intrusion into an Internal Conversation (Barge-In)
30
Placing an Outside Call on Hold (Parking)
30
Protect a Call against Intrusion
30
Signal Malicious Calls
30
- Sharing
  31
Answering the General Bell
31
Call Pick-Up
31
Manager/Assistant Filtering
31
Answering a Call on Your
32
Calling an Internal Contact on His/Her
32
Hunting Groups
32
Broadcasting a Message on the Loudspeakers of a Station Group
33
- Keep in Touch
  34
Calling a Contact on His/Her Loudspeaker
33
Send a Voice Message Copy
33
Sending a Recorded Message to a Number or a Distribution List
33
Do Not Disturb
34
Forwarding Calls if You Do Not Answer or if You Are Busy
34
Forwarding Calls to Another Number (Immediate Forward)
34
Applying a Selective Forward
35
Forwarding Calls to Your
35
Forwarding Your Calls from the Receiving Terminal ('Follow Me')
35
Cancelling All Forwards
36
Leaving a Text Message for Internal Callers
36
- Managing Your Charges
  37
Charging Your Calls Directly to Business Accounts
37
Finding out the Cost of an Outside Call Made for an Internal User from Your Terminal
37
- Programming Your Telephone
  38
Customizing Your Voice Greeting
38
Initializing Your Voice Mailbox
38
Modify the Password for Your Phone Set
38
Adjusting the Audio Functions
39
Adjusting the Ringer Volume
39
Choose the Tune
39
Modify the Password for Your Voice Mailbox
39
Activate/Deactivate Discreet Ring Mode
40
Activate/Deactivate Meeting Mode (Progressive Ringing)
40
Activate/Deactivate Silent Mode
40
Adjust Ringer Volume While a Call Arrives
40
Adjusting the Contrast of the Display
40
Selecting the Welcome Page
40
Modify a Programmed Key
41
Other Possibilities
41
Programming Keys for Call Numbers and Functions (Perso Page/Add-On Keys)
41
Selecting Language
41
Delete a Programmed Key
42
Programming an Appointment Reminder
42
Call the Associated Set
43
Forward Your Calls to the Associated Number
43
Modify the Associated Number
43
The Tandem Configuration
43
Create, Modify or Consult Your Interphony List (Max. 10 Numbers)
44
Install a Jack Accessory (Headset, Hands-Free, Loudspeaker)
44
Contacting Your Administrator (Technical Support)
45
Date Code (Right) / Technical Code (Left)
45
Phone Auto Test
45
- Meet Me' Conference
  46
Software Version
45
Initiate a 'Meet Me' Conference
46
Join a 'Meet Me' Conference
46
- ACD: Agent Set/ Supervisor Station
  47
ACD Application Welcome Screen - Agent Set
47
Agent Set
47
For a Decision Maker Agent
47
Open an Agent Session (Logon) - Agent Set
47
Close an Agent Session (Logoff)
48
Open a Supervisor Session (Logon)
48
Processing Group- Supervisor Entry/Withdrawal
48
Supervisor Station
48
Close a Supervisor Session
49
- Accessories
  50
Supervision or Acceptance of an Assistance Request
49
Conference Module
50
EHS Interface
50
Jack 3.5 MM 4-Pole Corded Headset
50
List of Accessories
50
Other Accessories (Headsets)
50
8115/8125 Audioffice
51
Box Content
51
Description
52
Set-Up
52
Bluetooth®(8125 Audioffice)
53
Connect Your Devices
53
Use Your Device
54
Use the 8125 Audioffice with Your Mobile
55
External Ringing Interface Module (MWS 3GV28050AA)
56
Installation
56
List of Supplies
56
Connect the Device
57
Wall Mounting Kit
58
Connect a 3 Pole Jack Headset
59
Alcatel-Lucent Enterprise Application Partner Program
60
- Technical Specifications
  61
- Ordering Information
  63
- Guarantee and Clauses
  64
Safety Instructions
64
Regulatory Statements
65

Alcatel Lucent Premium DeskPhone 8029s User Manual (75 pages)

OXO Connect system

Brand: Alcatel Lucent | Category: IP Phone | Size: 2 MB

Table of Contents
3
8039S Premium Deskphone
6
Getting to Know Your Telephone
6
8029S Premium Deskphone
8
8019S Deskphone
10
Status Icons/ Call Icons
12
Welcome Screens
12
Permanent Features Keys
13
Keyboard
14
Description of the Connectors
16
Add-On Module
17
Install a Comfort Wired Handset
20
- Using Your Telephone
  21
Identify the Terminal You Are on
21
Messaging Portal
21
Consulting the Call Log
22
Making a Call
24
Receiving a Call
24
Switching between Audio Modes
25
Activating the Loudspeaker During a Conversation (Handset Lifted)
26
Making Calls by Name (Company Directory)
26
Make Calls Via Your Programmed Call Keys (Perso Page/F1 and F2 Keys/Add-On Module)
27
Filtering Calls Using the Voice Mailbox
28
Redialing
28
Requesting Automatic Callback if Internal Number Is Busy
28
Cancelling an Automatic Callback
29
Mute, so that Your Contact Cannot Hear You
29
Receiving Interphony Calls
29
Sending DTMF Signals
29
Consulting Your Voice Mailbox
30
Forwarding Calls to Your Voice Message Service
30
Sending an Instant Message to a Contact
30
Consulting Instant Messages
32
Answering with an Instant Message
33
Lock / Unlock Your Telephone
34
- During a Conversation
  35
Answering a Second Call During a Conversation
35
Making a Second Call During a Conversation
35
Switching between Calls (Broker Call)
36
Transfer a Call to a Voice Mail
36
Transferring a Call
36
Placing a Call on Hold (Hold)
37
Placing an Outside Call on Hold (Parking)
37
Three-Way Conference with Internal And/Or External Contacts (Conference)
37
Intrusion into an Internal Conversation (Barge-In)
38
Save a Number into Your Personal Directory
38
- Meet Me' Conference
  39
Initiate a 'Meet Me' Conference
39
Join a 'Meet Me' Conference
39
- Sharing
  40
Answering the General Bell
40
Call Pick-Up
40
Manager/Assistant Filtering
40
Receiving Supervised Call Ringing
40
Answering a Call on Your
41
Answering Briefly in Place of the Operator
41
Calling an Internal Contact on His/Her
41
Hunting Groups
41
Calling a Contact on His/Her Loudspeaker
42
Send a Voice Message Copy
42
Sending a Recorded Message to a Number or a Distribution List
42
Broadcasting a Message on the Loudspeakers of a Station Group
43
- Keep in Touch
  44
Activate/Disable the Personal Assistant
44
Forwarding Calls to Another Number (Immediate Forward)
44
Personal Assistant: Reaching You with One Number Only
44
Selecting Calls to be Forwarded
44
Cancelling a Specific Forward
45
Cancelling All Forwards
45
Diverting All Group Calls
45
Forwarding Calls When Your Line Is Busy (Forward if Busy)
45
Forwarding Your Calls from the Receiving Terminal ('Follow Me')
45
Do Not Disturb
46
Leaving a Text Message for Internal Callers
46
Consulting Text Messages
47
Forwarding Calls to Your Pager
47
- Programming Your Telephone
  48
Message Notification
47
Customizing Your Voice Greeting
48
Initializing Your Voice Mailbox
48
Modifying Your Personal Code
48
Adjusting the Audio Functions
49
Adjusting the Contrast of the Display
50
Programming Direct Call Keys (Perso Page, Add-On Module)
50
Selecting Language
50
Selecting the Welcome Page
50
Deleting Direct Call Keys
51
Modifying Direct Call Keys
51
Programming an Appointment Reminder
51
Activating/Deactivating 'Forced Headset' Mode
52
Install a Jack Accessory (Headset, Hands-Free, Loudspeaker)
52
Contacting Your Administrator (Technical Support)
53
- ACD: Agent Set/ Supervisor Station
  54
ACD Application Welcome Screen - Agent Set
54
Agent Set
54
Open an Agent Session (Login) - Agent Set
54
Changing the Operating Status of the Set - Agent Set
55
Close the Agent Session (Logout) - Agent Set
55
Integrating Another Group/Leaving a Group - Agent Set
55
Modifying Your Personal Code - Agent Set
55
Supervisor Station
55
The Four Operating Statuses of the Agent Set
55
Supervising Group Mailboxes - Supervisor Station
56
- Accessories
  57
List of Accessories
57
8115/8125 Audioffice
58
External Ringing Interface Module (MWS 3GV28050AA)
63
Wall Mounting Kit
65
Connect a 3 Pole Jack Headset
67
Alcatel-Lucent Enterprise Application Partner Program
68
- Technical Specifications
  69
- Ordering Information
  71
- Guarantee and Clauses
  72
Safety Instructions
72
Regulatory Statements
73

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